Digital transformation
Digital transformation is a means of using digital technologies to innovate operations, products, services and processes and improve employee and customer experience. Here you can read news, guides and tips on how to lead digital transformation efforts. Learn how blockchain, AI, automation technologies and other tech fits into transformation projects.
Top Stories
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Tip
19 Nov 2024
Best project portfolio management software and tools in 2025
Project portfolio management software and tools in 2025 promote strategic management of projects and agile tactics. Read our PPM list for guidance on which tools do what. Continue Reading
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Tip
12 Nov 2024
5 principles of change management in networking
Network change management includes five principles, including risk analysis and peer review. These best practices can help network teams reduce failed network changes and outages. Continue Reading
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Feature
31 Jul 2017
Highs and lows of the digital innovation process
The digital innovation process has made organizations more agile, but the shift could present its own set of IT challenges for modern companies. Genpact's Gianni Giacomelli explains why. Continue Reading
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Definition
26 May 2017
Instagram
Instagram is a free, online photo-sharing application and social network platform that was acquired by Facebook in 2012. Continue Reading
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Blog Post
18 May 2017
'Proof of value' -- not proof of concept -- key to RPA technology
Companies interested in robotic process automation (RPA) technology get fixated on proving it works, not its business value. Here's how to fix that. Continue Reading
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Tip
09 May 2017
A cloud implementation methodology for legacy apps
Maximizing the benefits of cloud while minimizing risk requires a fine-tuned migration strategy. Here, Scott Lowe lays out a cloud implementation methodology for legacy apps. Continue Reading
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Blog Post
28 Apr 2017
Nestlé builds 'digital ecosystems' to transform its massive bottled water biz
ReadyRefresh, the name for Nestle S.A's re-imagined bottled water delivery business, will succeed based on its mastery of three digital ecosystems. Continue Reading
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Feature
31 Mar 2017
Unclouding: How one company reversed the cloud migration process
As cloud use matures, more companies are considering scaling back and starting a reverse cloud migration process. Here is one IT officer's 'unclouding' experience. Continue Reading
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Opinion
27 Mar 2017
The new products development process and IT innovation
Most people don't know what their company's business objectives are. But for IT to contribute to a successful new products development process, your team needs to know. Continue Reading
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Tip
14 Mar 2017
Break the bottleneck with this new IT/business engagement model
CIO teams need to interact more directly with business stakeholders -- from the digital sophisticates to the digital naïfs. Here are five elements of a new business engagement model. Continue Reading
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Tip
20 Feb 2017
Product line management is fundamental to the new IT operating model
Digital transformation requires CIOs to rethink the way IT operates. At the center of the new IT operating model is product line management, explains CEB's Matt McWha. Continue Reading
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Opinion
08 Feb 2017
Data transparency is the lifeblood of new information economy
Many companies have invested in the analytics infrastructure that helps turn data into a business asset. Now what? Gartner's Debra Logan offers insight. Continue Reading
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Tip
10 Jan 2017
Social movements offer CIOs a model for sustaining innovation
How to sustain innovation is a challenge for startups and large companies alike. Studying the ties that bind social and political movements could help. Continue Reading
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Definition
29 Dec 2016
Reddit
Reddit is a social news website and forum where content is socially curated and promoted by site members through voting. Continue Reading
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Video
30 Nov 2016
The impact of mobile technology on business operations
The impact of mobile technology on business is becoming more evident as mobile computing moves to take over the enterprise. Continue Reading
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News
14 Oct 2016
Samsung Note 7 disaster a CIO parable about quality assurance
Reasons for the Samsung Note 7 disaster are not fully known, but experts are certain of this: A shoddy quality assurance process can kill you. Also: Gig economy up; PC orders down; Amazon stores a-coming. Continue Reading
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Guide
07 Oct 2016
From blockchain to RPA: A look at cutting-edge tech and the enterprise
Cutting-edge tech has become a competitive advantage. Here's four technologies that should be on your radar. Continue Reading
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Feature
23 Sep 2016
How blockchain works: An infographic explainer
Understanding how a blockchain works is the first step in taking advantage of the technology. Learn how a blockchain unit of value moves from party A to party B. Continue Reading
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Feature
19 Sep 2016
Robotic process automation technology gets to work
Robotic process automation technology can eliminate or speed up routine digital tasks now performed by humans. Finding RPA sweet spots and the right tools is the CIO challenge. Continue Reading
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Tip
24 Aug 2016
Mobile security issues and solutions
Mobile technology usage is growing just as the number of threats facing mobile data is growing. CIOs must combat mobile security issues to stay ahead in the mobile-dominated world. Continue Reading
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Feature
19 Jan 2016
Assessing the cost of private cloud
The high cost of private cloud requires a ton of due diligence on the part of CIOs and business partners. Continue Reading
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Blog Post
24 Sep 2015
KPMG: Death of BPO at the hands of RPA
Bangalore, Delhi, Manila, Cebu City, Shanghai. CIOs have traveled far afield in search of cheap labor for business process outsourcing (BPO). But according to a recent report from Cliff Justice, ... Continue Reading
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News
24 Jul 2015
The platform business model: An introduction
Airbnb does it; Uber does it. What about your organization? Sangeet Paul Choudary lays out the fundamentals of the platform business model. Continue Reading
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Opinion
27 Apr 2015
Ten analytics success stories in a nutshell
Analytics success stories from the likes of Burberry, CBS, Coca-Cola and L'Oreal. The Data Mill reports. Continue Reading
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Opinion
26 Mar 2015
The digital effect on the BPM lifecycle
Digitization has fundamentally changed how businesses operate, but is the same true for business process management? Here's why the BPM lifecycle remains the same. Continue Reading
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Tip
06 Feb 2015
Private cloud termination agreement: What CIOs need to know
Relationships between companies and their cloud providers can be fleeting. Knowing this, it's important for CIOs to think about exit strategies before they sign that cloud contract. David Rutchik, a partner at Pace Harmon LLC, offers advice. Continue Reading
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Quiz
30 Jan 2015
SMAC strategy and governance: A CIO quiz
The intersection of social, mobile, analytics and cloud is transforming IT strategies. Are you properly governing your SMAC strategy? Take this quiz to find out. Continue Reading
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Feature
16 Dec 2014
7-Eleven guru's eight-step program for building an innovation team
IT innovation is on every CIO's agenda -- or it should be. Before plotting your strategy, consider these eight tips from 7-Eleven's innovation guru. Continue Reading
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Opinion
09 Oct 2013
Creative destruction and the cloud: Why it's a good thing
The creative destruction brought on by the cloud is an imperative and unavoidable part of your IT and business strategy. Continue Reading
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Opinion
09 Oct 2013
Cloud: A disruptive technology that's worth the disruption
Cloud computing is a disruptive technology that promises to upend the enterprise, but the upsides are worth the risk. Continue Reading
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News
05 Aug 2013
Netflix uses the OODA loop to stay ahead of the competition
OODA loops, the death of the IT department and personal privacy. The Data Mill brings news from the Gartner Catalyst conference. Continue Reading
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Definition
29 Jul 2013
newsfeed
A news feed (newsfeed) is list of newly published content on a website. End users can receive push updates for new content on a site by subscribing to the site's news feed. Continue Reading
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Tip
19 Nov 2012
Free mobile device policy template examples for CIOs
Is the influx of mobile devices out of control at your organization? These free mobile device policy template examples can help you create guidelines. Continue Reading
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Definition
12 Oct 2012
group think
Group think (also spelled groupthink) is a phenomenon that occurs when group's need for consensus supersedes the judgment of individual group members. Continue Reading
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Definition
11 Oct 2012
Generation Facebook (Generation F)
Generation Facebook (Generation F) is a term used to define millennials who have grown up using social media as their primary networking tool. Continue Reading
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News
31 Jan 2012
Shared services model puts focus on external customer
For Owens Corning CIO David Johns, a shared services model is key to a low-cost, high-value IT and business services delivery strategy. Continue Reading
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Definition
31 Mar 2008
CKO (chief knowledge officer)
Chief knowledge officer (CKO) is a corporate title for the person responsible overseeing knowledge management within an organization. Continue Reading