New & Notable

Outcomes-based AI pricing works in theory -- but in practice?

Outcomes-based AI pricing sounds great at a macro level, but CIOs must define results, settle disputes and meet procurement requirements before it works in practice.

News

New book urges CIOs to envision better futures

AI risk matters, but CIOs also need to imagine what could go right. Nikolas Badminton's book shows how futures thinking can turn hope into action and shape what's next.

Manage

The path to becoming a CIO, from a CIO

The true differentiators that can turn today’s IT managers into tomorrow’s CIOs are soft skills and a willingness to collaborate and learn from non-IT peers.

Token counts tell CIOs less as AI agents do more

Token counts don't capture the full cost of agentic work. CIOs need to measure retries, tool calls and human intervention against successful outcomes.

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