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• 5 technology strategy tips for higher education CIOs

  Higher education technology strategy isn't a one-size-fits-all, especially now. Here we offer five approaches for CIOs to strengthen operational success across institutions. Continue Reading

• How improving your math skills can help in programming

  Paul Orland explores how enhancing one's programming skills can be done through studying up on mathematics and better understanding how the two remain linked. Continue Reading

• 5 strategies to deliver customer service in information technology

  Organizations undergo digital initiatives with the customer in mind, but to deliver outstanding CX, CIOs and their teams must provide the same service and UX to employees. Continue Reading

• The benefits of CIO dashboards and tips on how to build them

  CIO dashboards can be a vital tool for assessing metrics in real time to gain insight on IT performance and support better decision-making. Here, we dive into how to build one. Continue Reading

• 5 ways to keep developers happy so they deliver great CX

  Companies need to work on ensuring their developers are satisfied with their jobs and how they're treated, otherwise it'll be customer satisfaction that inevitably suffers. Continue Reading

• Link software development to measured business value creation

  Companies must balance customer needs against potential risks during software development to ensure they aren't ignoring security but not falling behind competitors at the same time.Continue Reading

• 5 digital transformation success factors for 2021

  With the right planning, leadership and skills, companies can use digital transformation to drive improved revenues and customer satisfaction in the year ahead.Continue Reading

• How does bureaucracy affect business? It's complicated

  In his new book, 'The (Delicate) Art of Bureaucracy,' Mark Schwartz, enterprise strategist at AWS and former government bureaucrat, reveals how IT leaders can use bureaucracy to their advantage.Continue Reading

• Enterprise execs talk post-pandemic strategy

  At the Connected Enterprise conference, a cross-section of CIOs and other IT leaders discussed their plans for a future in a post-pandemic workplace and what they've learned so far.Continue Reading

• How automated help desk tools can drive remote productivity

  Working from home isn't going away anytime soon, putting an increased strain on IT management. Craig Greenhalgh explains how automated help desk tools could help IT employees.Continue Reading

• CIOs: Nominate your IT services partner for project award

  Here's your opportunity to recognize an MSP, IT consultancy, systems integrator or other tech service provider that has made a difference to your organization.Continue Reading

• Communication best practices for companies during COVID-19

  Many teams have been separated for most of the year, but are they communicating effectively? Use these communication best practices to help collaboration as teams remain separated.Continue Reading

• How automated discovery tools can ensure cloud migration success

  Organizations planning a large-scale cloud migration should consider using automated discovery tools to not only accelerate the process but also reduce costs and operational risks.Continue Reading

• How to develop a technology strategy

  Implementing a technology strategy can be difficult for any CIO, but following this step-by-step guide enables them to build one that delivers on an organization's needs.Continue Reading

• COVID-19 jolts tech spending, spurs more flexible vendor terms

  IT spending by companies in the early days of COVID-19 quickly turned to cost-cutting. Learn how vendors responded with new terms and aggressive discounting for new business.Continue Reading

• 8 ways CIOs can help companies emerge strong after COVID-19

  We continue to navigate the choppy waters created by the COVID-19 pandemic, but here are eight ways companies can enable digital transformation and overcome an uncertain economy.Continue Reading

• During digital transformation, CIOs are the secret weapon

  Organizations need to look toward CIOs again as they move forward with digital transformation. CIOs can help navigate the uncertainty of how the pandemic affects their business.Continue Reading

• What CIOs need to know about hardening IT infrastructure

  Infrastructure hardening is an ongoing, proactive way of life for CIOs and their IT teams. Here, we provide guidance to ensure that hardening is planned and implemented successfully.Continue Reading

• Ensuring your cybersecurity teams are helping the business

  Business leaders need to review how they're handling cybersecurity oversight. Are leaders asking the right questions and understanding how their cybersecurity program currently works?Continue Reading

• Integrating AI and blockchain technologies in the enterprise

  In his new book, Ganesh Prasad Kumble explores the impact of AI on blockchain applications and the value the combination of the two technologies can bring to the enterprise.Continue Reading

• MSP roles and responsibilities are undergoing rapid change -- here's why

  It's a new era for managed service providers and CIOs. MSPs increasingly act as strategic partners, helping IT teams fulfill the outsized role technology plays in business success.Continue Reading

• How machine learning model management plays into AI ethics

  In the first episode of the 'Today I Learned' podcast, we're exploring the topic of ethical AI with insights from Scott Zoldi, the chief analytics officer at FICO.Continue Reading

• Top 5 executive soft skills CIOs need to lead today

  To help navigate through a crisis like the pandemic, IT executives are drawing on their leadership and interpersonal skills as much as -- if not more than -- their technical ones.Continue Reading

• 4 data science project best practices to follow

  Two data scientists provide valuable insight on how data science projects should work within the enterprise and the challenges data teams commonly run into.Continue Reading

• How to ensure cybersecurity and business continuity plans align

  We're diving into how and why organizations should have a collection of emergency-focused plans in place that can interact with each other if a cybersecurity attack occurs.Continue Reading

• Rooting out racism in AI systems -- there's no time to lose

  A confluence of events has made this the right time for enterprises to examine how racism gets embedded in AI systems. Is your leadership up to the challenge?Continue Reading

• How to maintain cybersecurity remotely during the pandemic

  In the second 2020 MIT Sloan CIO Digital Learning Series, a panel of IT security leaders discussed how they are keeping their organizations secure in a COVID-19 environment.Continue Reading

• How compliance provides stakeholders evidence of success

  Company stakeholders know the importance of corporate compliance. Here's why gauging compliance stakeholders' expectations helps ensure regulatory processes will satisfy them.Continue Reading

• The contradiction of post COVID-19 risk management

  Security vs. usability is always a constant struggle for security teams. The rapid change to remote access during the pandemic has forced companies to revisit their risk management approach.Continue Reading

• Why ISO 56000 Innovation Management matters to CIOs

  CIOs looking to further drive innovation in the workplace can turn to ISO 56000 standards, which include the fundamentals, structure and support to sustain the right innovative culture.Continue Reading

• Why SLA compliance should be top of mind for IT leaders

  Service-level agreements are critical to measuring agreed-upon metrics and ensuring accountability of both parties. Learn more about the importance of SLA compliance in IT.Continue Reading

• 3 types of phishing attacks and how to prevent them

  Phishing is the most common type of social engineering attack. Here is a list of the most common phishing attacks, how they wreak havoc on a business and how to protect against them.Continue Reading

• Where ISO certification fits in a risk mitigation strategy

  Thomas Johnson explores why ISO certification helps organizations as part of their risk mitigation strategy in business continuity planning as companies adjust to the new normal.Continue Reading

• How to effectively manage your IT team working from home

  For IT staff to be able to work and provide support for other employees in a remote setting, organizations must first ensure they have the proper setup and infrastructure in place.Continue Reading

• Why IT leaders need to be aware of deepfake security risks

  While IT security leaders are not yet the target of deepfake attacks, with the increased use of AI, it's important they consider how it can be of harm to the enterprise.Continue Reading

• Top 7 edge computing challenges in the enterprise

  While organizations are seeing the benefits of bringing data closer to the edge, there are some challenges that come with edge computing that IT leaders should be aware of.Continue Reading

• Prep a compliance audit checklist that auditors want to see

  Think your enterprise is ready for its compliance audit? Check off key points in this compliance audit preparation checklist to ensure it has all the resources needed to help auditors do their job.Continue Reading

• 4 ways CIOs can reduce IT costs through third-party spending

  We've identified the top four ways in which CIOs can drive IT cost savings within their organizations -- in order of low to high -- through their third-party spending.Continue Reading

• Post COVID-19 strategies for CIOs on leading through crisis

  To see their companies through the current crisis, CIOs should consider these five strategies focused around IT budgets, innovation, cybersecurity, trusted data and employee wellness.Continue Reading

• Workplace of the future undergoes last-minute alterations

  Future of work plans entailed offices that fostered better employee engagements and productivity, while accommodating a small remote workforce. COVID-19 changed all that.Continue Reading

• Return-to-office plans stress safety, security, collaboration

  As offices reopen amid myriad safety measures in COVID-19's wake, companies work to maintain continuity and productivity with their office and remote workforces.Continue Reading

• IoT compliance standards and how to comply

  To address IoT security concerns, it is critical for IT leaders to adhere to IoT compliance standards. Learn more about IoT compliance and its IT-relevant standards.Continue Reading

• How CIOs can achieve cloud cost savings in 3 steps

  With this three-pronged cloud savings framework, organizations can alleviate the enterprise IT cost pressures they're experiencing as a result of the pandemic in as little as 30 days.Continue Reading

• 3 CIOs talk driving IT strategy during COVID-19 pandemic

  At the 2020 MIT Sloan CIO Symposium Leadership Award presentation, the finalists discussed their role in helping manage their companies through a crisis and prepare them for recovery.Continue Reading

• COVID-19 speeds up future-of-work plans for companies

  Forrester Research analysts look at how companies must contend with four "shocks" for their future-of-work plans to have any measure of success.Continue Reading

• Why is innovative leadership essential in the workplace?

  Mark McClain, co-founder and CEO of SailPoint, discusses how he became an innovative leader in business today and how it helped create a collaborative environment in the workplace.Continue Reading

• SailPoint CEO drives leadership values in the workplace

  Sometimes, it's not just about the technology. In his book, Mark McClain dives into the importance of generating a people-centered culture where values are core to organizational success.Continue Reading

• COVID-19 has made companies revisit their cloud migration strategy

  Your company may have put projects on hold as we survive the pandemic, but it could also be a good time to consider revising your cloud strategy to improve agility. Preparing now can help you ramp up more quickly as the economy recovers.Continue Reading

• Know how to secure your home network while working from home

  Employees need to know how to properly protect their home networks as they work remotely, including setting policies for security, passwords, disaster recovery and more.Continue Reading

• Involve your security team in the decision-making process

  It's time for businesses to include security teams in project planning -- even when it's not cybersecurity related -- because their experience provides diverse insights that might otherwise be missed.Continue Reading

• CIO strategies for COVID-19 require new long-term IT planning

  CIOs should look beyond the immediate IT requirements created by the COVID-19 outbreak and think about what will be needed in post-pandemic environments.Continue Reading

• Ensure IAM compliance by wielding key controls and resources

  IAM compliance is a top priority for CIOs. Read up on IAM standards and regulations, and learn how to implement IAM controls to best stay compliant.Continue Reading

• Top IT priorities for 2020 align with COVID-19, but spending falls

  The biggest IT spending drivers from TechTarget's 2020 IT Priorities Survey remain relevant amid the COVID-19 pandemic, although cuts in planned spending are likely.Continue Reading

• How companies can ensure success working from home

  Analyst Andrew Hewitt explains how companies have adjusted to remote work, what they need to be effective now and what to consider before reopening the office.Continue Reading

• Don’t forget to digitize employee experiences during COVID-19

  Focusing on digital employee experiences can prove to be even more beneficial for businesses than concentrating on customer experience.Continue Reading

• AI transparency mandates essential to protect private data

  As AI use permeates industry, governments are updating laws to keep pace with the technology. AI transparency will be essential to ensure privacy and avoid risk to civil liberties.Continue Reading

• How to handle the risk of insider threats post-COVID-19

  During these challenging times, organizations can't overlook the risk of insider threats as employees worry about layoffs, newly adopted remote working technology and more.Continue Reading

• How IT leaders in retail can tap into blockchain's potential

  By creating a solid data foundation based on standards, data quality checks and collaboration, blockchain for retail use cases could eventually usher in the user experience that customers want.Continue Reading

• Implementing a business continuity plan in times of crisis

  Forrester Research analysts discuss what we initially knew about the COVID-19 pandemic, how it's transforming business and how to devise a business continuity plan.Continue Reading

• India lockdown exacerbates coronavirus impact on IT

  As the COVID-19 pandemic continues to impact IT outsourcing with India service providers, organizations should consider the following approaches that can allow for more flexibility.Continue Reading

• Former White House CIO talks cybersecurity risk mitigation

  Cybersecurity expert Theresa Payton provides critical insight on current cybersecurity threats CIOs should be looking out for and how to prepare for them during and after the pandemic.Continue Reading

• Survive the 'tech-clash' by rethinking 5 technology trends

  A recent Accenture survey showed that organizations should consider a human-centric approach when looking to adopt the latest technology trends, including AI, smart products, 5G and more.Continue Reading

• The impact of India's pandemic lockdown on IT outsourcing

  In part one of a two-part series, we're identifying the major factors affecting enterprises with India IT outsourcing providers during the COVID-19 pandemic.Continue Reading

• The inevitable future of blockchain in the enterprise

  The future of blockchain in the enterprise is still unwritten, but if your organization hasn't started mapping a plan, it's already behind. Here's how to get your bearings.Continue Reading

• 6 tips to ensure your cloud migration is successful

  Still considering making the move to the cloud? Here are some best practices and cloud-centric processes CIOs can follow to enable a successful cloud environment.Continue Reading

• Cost of moving to the cloud drops with time and experience

  Can IT leaders save money by moving to the cloud? According to the research, some companies are already seeing significant cost savings with UCaaS.Continue Reading

• Why cloud optimization tools can't replace strategy

  Cloud optimization tools can help companies manage costs on a day-to-day basis, but only clear business goals and governance around cloud resources can guide an organization through times of extreme contingency, such as a shift to fully remote work.Continue Reading

• Red Hat CIO talks data literacy and digital transformation

  Mike Kelly dives into his role as CIO and the data literacy program he co-founded at Red Hat, as well as provides insight for CIOs facing pressure in the digital transformation era.Continue Reading

• RPA bots: Messy tech that might upend the software business

  RPA invisible robots are opening the doors for CIOs and other IT leaders to think about new ways to automate business processes within their organizations. Here's how.Continue Reading

• Why data in digital transformation is crucial to your business

  Fidelma Russo, CTO at Iron Mountain, addresses data needs associated with digital transformation and how using that data will help your business make informed decisions.Continue Reading

• How data science can help your company withstand the pandemic

  The COVID-19 pandemic is adversely affecting businesses worldwide, but data science can help you solve immediate problems and create data-driven strategies for the long term.Continue Reading

• A checklist for digital transformation success

  Today's businesses must embrace digital technologies to survive. Use this checklist to assess your organization's readiness for digital transformation and create a strategy.Continue Reading

• C-suite executives offer advice on working remotely during pandemic

  C-level execs in industries from biotech and telecom to accounting and marketing are making sure their employees have the proper resources to carry on. Here's what they're doing.Continue Reading

• How IT can build an agile business partnership

  Gene Kim, award-winning researcher, author and founder of IT Revolution, discusses why IT leaders need to involve their colleagues in the journey towards an agile business.Continue Reading

• Former Cisco CEO offers C-suite leadership tips in time of crisis

  COVID-19 is forcing enterprises to make tough decisions. There is no one-size-fits-all roadmap, but those who've survived earlier crises have advice for today's leaders.Continue Reading

• COVID-19 radically refocuses CIO agendas in 4 key areas

  As a result of the COVID-19 virus, CIOs must shift their priorities and now focus on the impact the pandemic has on the economy, employee health, staffing and technology.Continue Reading

• Contract risk management: Focus on these 6 areas

  Inspecting vendor contracts for risk is increasingly important as CIOs scramble to stay nimble in a volatile economy. ClearEdge Partners explains how to protect your interests.Continue Reading

• How to write an RFP and statement of work for an IT services contract

  Master how to write an RFP and statement of work to get the IT services you need using these best practices from consulting firm ClearEdge Partners.Continue Reading

• Improve your IT contract negotiations by focusing on 5 factors

  When buying technology, a bare-knuckle approach rarely succeeds. To get a good IT deal, CIOs should pay heed to five transformations driving businesses, ClearEdge's CEO says.Continue Reading

• How RPA and digital transformation work together

  Enterprises that think RPA is a good endpoint for digital transformation efforts are in for a rude shock. While automation is a good start, it can leave deeper issues unresolved.Continue Reading

• Plan and implement a GRC framework with this checklist

  Whether planning or updating your governance, risk and compliance program, use this guide to help simplify the initiative and successfully implement a GRC framework.Continue Reading

• Here's why a customer feedback program is essential to a business

  With C-suite executives investing in a customer feedback program, they will be able to implement strategies to capitalize on positive ratings and resolve negative comments.Continue Reading

• How is digital transformation affecting the CIO role?

  At the HMG Strategy 2020 Summit, the CIOs of e.l.f. Cosmetics, NetApp and El Camino Hospital discussed their evolving role in this era of business and digital transformation.Continue Reading

• ITIL and ITSM best practices for process improvement

  ITIL and ITSM best practices improve business processes by standardizing and optimizing the delivery of IT services. Learn more in this comprehensive guide for CIOs.Continue Reading

• Hyperautomation: The most significant RPA trend of 2020

  RPA's usefulness in automating low-level digital work tasks is undeniable, but its most important function may be serving as the gateway to enterprise hyperautomation.Continue Reading

• How ITSM services on mobile devices power employees, boost service

  Delivering ITSM on mobile devices boosts productivity through the enterprise and will help CIOs drive digital transformation. Here's why and what you need to do.Continue Reading

• 8 ways CIOs can use technology in meetings

  Meetings can be frustrating, as they often lead to scheduling and technical complications -- but today, enterprises are utilizing technology in meeting rooms to make them more beneficial.Continue Reading

• CIO succession planning: The transition of power

  Succession planning for CIOs is a must. Why do organizations still fail to do an effective job with this task today?Continue Reading

• Why cloud migration failures happen and how to prevent them

  Companies are moving more applications than ever to the cloud, but many of these initiatives fail. Learn how to avoid making your own cloud migration mistakes.Continue Reading

• How CIOs can tackle AI with ITSM tools

  We've previously covered how to use AI to improve ITSM processes -- now, we're diving into how organizations can apply ITSM principles to AI.Continue Reading

• How IoT, 5G, RPA and AI are opening doors to cybersecurity threats

  In the second part of a series on CIOs preparing for cyberthreats in 2020, we look at how emerging technologies like IoT and the cloud became vulnerable to cyberattacks in the last year.Continue Reading

• Preparing for the new forms of cybersecurity threats in 2020

  In the first part of a series on the new forms of cyberthreats in 2020, we're diving into the many infiltration points being targeted today and why CIOs should be prepared.Continue Reading

• Why better data visibility is necessary for your business

  Lack of visibility into growing volumes of data leaves organizations at a privacy compliance and business disadvantage, but new data governance rules can help.Continue Reading

• Shell, Halliburton, Unibap AB execs share real-world AI strategies

  Technology advances like quantum computing mean AI's best years are still to come, but that doesn't mean companies aren't already generating considerable benefit from AI today.Continue Reading

• The technological evolution of IT industry leaders: 2000 - 2020

  As technology has shifted since 2000, so have IT leaders. This guide looks at how Oracle, Cisco, Dell and SAP have adapted to emerging technologies and are preparing for 2020.Continue Reading

• Turning your business into a platform business

  Leading Edge Forum offers four paths CIOs can take to develop the sophisticated ecosystems necessary to transform into a platform business.Continue Reading

• GDPR compliance benefits emerge a year and a half later

  While some may see GDPR as a set of restrictions, it can improve business practices. Learn more about the GDPR compliance benefits.Continue Reading

• Town of Falmouth pursues automation innovation to save costs

  One Massachusetts town's embrace of automation, virtualization and other technology innovation provides an example for other entities and IT leaders to follow.Continue Reading

• Designing secure, compliant identity access and management

  Desperately seeking secure IAM? You're not alone, and it gets extra tricky when biometrics are involved. Learn to employ modes of modern identity management and still stay compliant.Continue Reading

• IAM-driven biometrics in security requires adjustments

  IAM is foundational to cybersecurity, but the latest systems use biometrics and other personal data. Learn how to cope with the resulting compliance and privacy issues.Continue Reading