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Bring yourself up to speed with our introductory content.
Get started
Bring yourself up to speed with our introductory content.
What is a chief technology officer (CTO)?
A chief technology officer (CTO) is a high-level executive who is responsible for overseeing an organization's strategic use of IT. Continue Reading
What are soft skills?
Soft skills are personal attributes that support situational awareness and enhance an individual's ability to get a job done. Continue Reading
What is digital disruption?
Digital disruption is the change that occurs when new digital technologies and business models affect the value proposition of existing goods and services. Continue Reading
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What is outsourcing?
Outsourcing is a business practice in which a company hires a third party to perform tasks, handle operations or provide services for the company. Continue Reading
Quantum-resistant algorithms: Why they matter
Quantum-resistant algorithms play a crucial role in post-quantum cryptography, which protects against threats on digital signatures and current encryption methods. Continue Reading
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Definitions to Get Started
- What is a chief technology officer (CTO)?
- What are soft skills?
- What is digital disruption?
- What is outsourcing?
- What is sustainability risk management (SRM)?
- What is a key risk indicator (KRI) and why is it important?
- What is quantum as a service? Definition and top providers
- What is ICT (information and communications technology)?
What is sustainability risk management (SRM)?
Sustainability risk management (SRM) is a business strategy that aligns profit goals with a company's environmental, social and governance (ESG) policies.Continue Reading
What is a key risk indicator (KRI) and why is it important?
A key risk indicator (KRI) is a metric for measuring the likelihood that the combined probability of an event and its consequences will exceed the organization's risk appetite.Continue Reading
What is quantum as a service? Definition and top providers
Quantum as a service (QaaS), or quantum computing as a service, is a cloud-based way for organizations to access quantum computing technologies and capabilities more affordably through a third-party provider.Continue Reading
How quantum cybersecurity changes the way you protect data
Here's a full guide to the threats quantum computers pose to today's encryption algorithms -- and how to prepare now to become "crypto-agile" enough to stay ahead of bad actors.Continue Reading
What are the 4 different types of blockchain technology?
Each blockchain network has distinct pluses and minuses that largely drive its ideal uses.Continue Reading
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The 6 different types of quantum computing technology
Technology providers offer several paths to the promised land of quantum advantage, but customers must navigate the engineering tradeoffs among the varied types of qubits.Continue Reading
What is ICT (information and communications technology)?
ICT (information and communications technology) is the infrastructure and components that enable modern computing.Continue Reading
16 top ERM software vendors to consider in 2025
Various software tools can help automate risk management and GRC processes. Here's a look at 16 enterprise risk management vendors and their products.Continue Reading
What is a think tank?
A think tank is an organization that gathers a group of interdisciplinary scholars to perform research around particular policies, issues or ideas.Continue Reading
What is emotional intelligence (EI)?
Emotional intelligence (EI) is the area of cognitive ability that facilitates interpersonal behavior.Continue Reading
An essential guide to 6 IT executive roles
These six C-suite roles play a crucial role in managing enterprise IT and driving organizational growth.Continue Reading
CTO vs. CIO vs. CISO: Learn how these roles differ
Explore who oversees what in enterprise IT.Continue Reading
What are agreed-upon procedures (AUPs)?
Agreed-upon procedures are a standard a company or client outlines in an engagement letter or other written agreement when it hires an external party to perform an audit on a specific test or business process.Continue Reading
What is cognitive automation?
Cognitive automation describes diverse ways of combining artificial intelligence (AI) and process automation capabilities to improve business outcomes.Continue Reading
RFI vs. RFP vs. RFQ: How they differ and which is best for you
RFIs, RFPs and RFQs all help software buying teams gather different information, and teams usually only send out one or two. Learn more about when to send out each document.Continue Reading
What is an IT project manager?
An IT project manager is a professional charged with overseeing the process of planning, executing and delegating responsibilities around an organization's information technology (IT) pursuits and goals.Continue Reading
What is a cyberthreat hunter (cybersecurity threat analyst)?
A cyberthreat hunter, also called a cybersecurity threat analyst, proactively identifies security incidents that might go undetected using automated security tools such as malware detectors and firewalls.Continue Reading
What is blockchain? Definition, examples and how it works
Blockchain is a distributed ledger technology (DLT) that's shared across a network of computers to keep a digital record of transactions.Continue Reading
What is nearshore outsourcing and how does it work?
Nearshore outsourcing is the practice of getting work done or services performed by people in neighboring countries rather than an organization's own country.Continue Reading
What is the Semantic Web? Definition, history and timeline
The Semantic Web is a vision for linking data across webpages, applications and files.Continue Reading
What are knowledge-based systems (KBSes)?
Knowledge-based systems (KBSes) are computer programs that use a centralized repository of data known as a knowledge base to provide problem-solving.Continue Reading
What are metered services and how do they work?
Metered services (also called pay-per-use and consumption-based pricing) are any type of payment structure in which a customer has access to potentially unlimited resources but only pays for what they use.Continue Reading
What is Reddit? How it works, history and pros and cons
Reddit is a social media platform and forum-style website where content is socially curated and promoted by site members through voting.Continue Reading
Top 12 business process management certifications for 2025
These certifications and courses can help you gain the specialized knowledge you need to bolster your credentials and marketability as a BPM professional.Continue Reading
12 must-know blockchain trends for 2025 and beyond
The over-the-top hype faded years ago, but blockchain is settling in to make steady advances in cryptocurrency, financial services, tokenization and digital verification.Continue Reading
What is the Gramm-Leach-Bliley Act (GLBA)?
The Gramm-Leach-Bliley Act (GLB Act or GLBA), also known as the Financial Modernization Act of 1999, is a federal law enacted in the United States to control the ways financial institutions deal with the private information of individuals.Continue Reading
What is a CVO (chief visionary officer)?
The CVO (chief visionary officer) is a newer C-suite title where the holder is expected to have a broad and comprehensive knowledge of all matters related to the business of the organization, as well as the vision required to steer its course into ...Continue Reading
What is a balanced scorecard and how does the methodology work?
The balanced scorecard is a management system aimed at translating an organization's strategic goals into a set of organizational performance objectives that, in turn, are measured, monitored, and changed, if necessary, to ensure that organizational...Continue Reading
What is Six Sigma and how does it work?
Six Sigma is a business methodology for quality improvement that measures how many defects there are in a current process and seeks to systematically eliminate them.Continue Reading
What is synthetic data? Examples, use cases and benefits
Synthetic data is information that's artificially manufactured rather than generated by real-world events.Continue Reading
9 must-read digital transformation books in 2025
Digital transformation is crucial for businesses wanting to keep up with technological growth. Start your digital transformation journey with this list of essential books for 2025.Continue Reading
What is incremental innovation?
Incremental innovation is a series of small improvements or upgrades made to a company's existing products, services, processes or methods.Continue Reading
What is transformational leadership?
Transformational leadership is a leadership style that focuses on inspiring and motivating employees to innovate and find new ways to drive the organization's success.Continue Reading
How to create an IT succession plan for key tech roles
IT departments should view succession planning as an ongoing component of their strategy rather than an afterthought. Our free template can help you maximize success.Continue Reading
What is compliance risk?
Compliance risk is an organization's potential exposure to legal penalties, financial forfeiture and material loss, resulting from its failure to act in accordance with industry laws and regulations, internal policies or prescribed best practices.Continue Reading
Best project portfolio management software and tools in 2025
Project portfolio management software and tools in 2025 promote strategic management of projects and agile tactics. Read our PPM list for guidance on which tools do what.Continue Reading
How to run a successful IT pilot program
IT pilot programs are a crucial yet frequently overlooked step in internal tech procurement. Learn how to maximize these programs to gain a competitive edge.Continue Reading
What is qualitative data?
Qualitative data is descriptive information that focuses on concepts and characteristics, rather than numbers and statistics.Continue Reading
What is a learning management system (LMS)?
A learning management system (LMS) is a software application or web-based technology used to plan, implement and assess a specific learning process.Continue Reading
What is a PMO (project management office)?
A project management office (PMO) is a group, agency or department that defines and maintains the standards of project management for a company.Continue Reading
What are leadership skills?
Leadership skills are the strengths and abilities individuals demonstrate that help to oversee processes, guide initiatives and steer their employees toward the achievement of goals.Continue Reading
What is a decision support system (DSS)?
A decision support system (DSS) is a computer program used to improve a company's decision-making capabilities.Continue Reading
What is an entrepreneur (entrepreneurship)?
An entrepreneur is an individual who identifies a need in the marketplace and works to fulfill it.Continue Reading
What is an IT service catalog?
An IT service catalog is a list of information technology resources and offerings available from the IT service provider within an organization.Continue Reading
What is strategic innovation?
Strategic innovation is an organization's process of reinventing or redesigning its corporate strategy to drive business growth, generate value for the company and its customers, and create competitive advantage.Continue Reading
What is a startup accelerator?
A startup accelerator, sometimes referred to as a seed accelerator, is a business program that supports early-stage, growth-driven companies through education, mentorship and financing.Continue Reading
What is a software license?
A software license is a document that provides legally binding guidelines for the use and distribution of software.Continue Reading
AI transparency: What is it and why do we need it?
As AI adoption has increased, the concept of AI transparency has broadened in scope and grown in importance. Learn what it means for enterprise AI teams.Continue Reading
What is data storytelling?
Data storytelling is the process of translating complex data analyses into understandable terms to inform a business decision or action.Continue Reading
What is demand shaping?
Demand shaping is an operational supply chain management (SCM) strategy where a company uses tactics such as price incentives, cost modifications and product substitutions to entice customers to purchase specific items.Continue Reading
What is data monetization?
Data monetization is the process of measuring the economic benefit of corporate data.Continue Reading
What is C-level (C-suite)?
C-level, also called the C-suite, is a term used to describe high-ranking executive titles in an organization.Continue Reading
What is value-sensitive design?
Value-sensitive design is a concept that advocates the consideration of human principles and standards when planning technology.Continue Reading
What is an organizational goal?
Organizational goals are strategic objectives that a company's management establishes to outline expected outcomes and guide employees' efforts toward the achievement of those outcomes.Continue Reading
Project planning: What it is and 5 steps to create a plan
Project planning is a project management discipline that addresses how to complete a project in a certain time frame, usually with clearly defined stages, milestones and designated resources.Continue Reading
What is executive leadership?
Executive leadership is the ability of those who manage or direct employees in an organization to influence and guide these individuals.Continue Reading
Learn about the negative impacts of technical debt
Key leadership decisions like poor architecture to rushed processes can lead to technical debt that will affect a company long-term. Learn more about these effects.Continue Reading
What is transfer learning?
Transfer learning is a machine learning (ML) technique where an already developed ML model is reused in another task.Continue Reading
What is ROI? How to calculate return on investment
Return on investment (ROI) is a crucial financial metric investors and businesses use to evaluate an investment's efficiency or compare the efficiencies of several different investments.Continue Reading
What is corporate social responsibility (CSR)?
Corporate social responsibility (CSR) is a strategy undertaken by companies to not just grow profits, but also to take an active and positive social role in the world around them. The term is also associated with the related term corporate ...Continue Reading
What are systems of engagement?
Systems of engagement are decentralized IT components that incorporate technologies such as social media and the cloud to encourage and enable peer interaction.Continue Reading
What is digital labor?
Digital labor is work that's performed by robotic process automation (RPA) systems and interactive applications, including chatbots and digital assistants.Continue Reading
Core competencies: What they are and how they lead to success
For any organization, its core competencies refer to the capabilities, knowledge, skills and resources that constitute its 'defining strengths.'Continue Reading
What is a startup company?
A startup company is a newly formed business with particular momentum behind it based on perceived demand for its product or service.Continue Reading
What is a CEO (chief executive officer)?
A chief executive officer (CEO) is the highest-ranking position in an organization and responsible for implementing plans and policies related to a company's financial strength, operational efficiency and strategic management.Continue Reading
What is labor arbitrage?
Labor arbitrage is the practice of searching for and then using the lowest-cost workforce to produce products or goods.Continue Reading
What is data privacy?
Data privacy, also called information privacy, is an aspect of data protection that addresses the proper storage, access, retention, immutability and security of sensitive data.Continue Reading
Digital transformation vs. digital optimization: How to choose
Companies striving to do more with less seek innovative strategies to overcome this challenge. Learn more about digital transformation vs. digital optimization.Continue Reading
6 tips to plan a digital transformation budget
Formulating budgets for digital transformation projects is fraught with complexities, expectations and unknowns that differentiate it from traditional IT and business planning.Continue Reading
12 digital transformation benefits for business
Efficiency, resiliency, productivity and ROI are among the most critical digital transformation benefits for businesses fighting to remain competitive and gain market share.Continue Reading
product development (new product development)
Product development -- also called new product management -- is a series of steps that includes the conceptualization, design, development and marketing of newly created or rebranded goods and services.Continue Reading
innovation culture
Innovation culture is the work environment that leaders cultivate to nurture unorthodox thinking and its application.Continue Reading
technology addiction
Technology addiction is an impulse control disorder that involves the obsessive use of mobile devices, the internet or video games, despite the negative consequences to the technology user.Continue Reading
7 of the top tech and IT jobs in demand for the future
Businesses of the future will rely on workers with IT skills even more than they do today. Find out which jobs might be most in demand and what those roles entail.Continue Reading
Top cloud compliance standards and how to use them
Get guidance on how relevant cloud compliance standards are developed and tips on evaluating third-party providers' cloud compliance and governance efforts.Continue Reading
data collection
Data collection is the process of gathering data for use in business decision-making, strategic planning, research and other purposes.Continue Reading
chief trust officer
A chief trust officer (CTrO) in the IT industry is an executive job title given to the person responsible for building confidence around the use of customer information.Continue Reading
green IT (green information technology)
Green IT (green information technology) is the practice of creating and using environmentally sustainable computing resources.Continue Reading
data protection impact assessment (DPIA)
A data protection impact assessment (DPIA) is a process designed to help organizations determine how data processing systems, procedures or technologies affect individuals' privacy and eliminate any risks that might violate compliance.Continue Reading
artificial neuron
An artificial neuron is a connection point in an artificial neural network.Continue Reading
Regulation SCI (Regulation Systems Compliance and Integrity)
Regulation SCI (Regulation Systems Compliance and Integrity) is a set of rules adopted by the U.S. Securities and Exchange Commission (SEC) to monitor the security and capabilities of U.S. securities markets' technology infrastructure.Continue Reading
strategic management
Strategic management is the ongoing planning, monitoring, analysis and assessment of all necessities an organization needs to meet its goals and objectives.Continue Reading
IT budget
IT budget is the amount of money spent on an organization's information technology systems and services. It includes compensation for IT professionals and expenses related to the construction and maintenance of enterprise-wide systems and services.Continue Reading
project scope
Project scope is the part of project planning that involves determining and documenting a list of specific project goals, deliverables, tasks, costs and deadlines.Continue Reading
change management
Change management is a systematic approach to dealing with the transition or transformation of an organization's goals, processes and technologies.Continue Reading
18 real-world use cases of the metaverse, plus examples
Use cases for the still-developing metaverse are growing as the technologies that enable this next iteration of the internet mature. Here are 18 enterprise and consumer examples.Continue Reading
IT project management
IT project management is the process of planning, organizing and delineating responsibility for the completion of an organizations' specific information technology (IT) goals.Continue Reading
chief financial officer (CFO)
A chief financial officer (CFO) is the corporate title for the person responsible for managing a company's financial operations and strategy.Continue Reading
chief strategy officer (CSO)
A chief strategy officer (CSO) is a C-level executive charged with helping formulate, facilitate and communicate an organization's strategic initiatives and future goals.Continue Reading
workflow management
Workflow management is the discipline of creating, documenting, monitoring and improving upon the series of steps, or workflow, that is required to complete a specific task.Continue Reading
strategic planning
Strategic planning is a process in which an organization's leaders define their vision for the future and identify their organization's goals and objectives.Continue Reading
B2B (business to business)
B2B (business-to-business) is a type of commerce involving the exchange of products, services or information between businesses, rather than from business to consumer (B2C).Continue Reading
Eye tracking in VR: Everything you need to know
Advancements in eye tracking technology could make VR headsets more useful. Still, products need to address cybersickness and other factors that affect the user experience.Continue Reading
big data as a service (BDaaS)
Big data as a service (BDaS) is the delivery of data platforms and tools by a cloud provider to help organizations process, manage and analyze large data sets so they can generate insights to improve business operations and gain a competitive ...Continue Reading
information governance
Information governance is a holistic approach to managing corporate information by implementing processes, roles, controls and metrics that treat information as a valuable business asset.Continue Reading