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What the Queen of Soul can teach about social CRM
16 Jun 2012 -
Social media tips and other helpful lists
02 Jun 2012 -
Really big deals: Facebook IPO and SEC guidance on cybersecurity
18 May 2012
It's Father's Day weekend and what does this week's roundup have for all the dads? Potpourri! Yeah, we know, that sounds even worse than another tie. But we mean it more like the Jeopardy! category ...
The Late Show Top 10, Billboard's Hot 100 -- everybody loves a good list. (Except, perhaps, those of the "to-do" variety.) To help satisfy that hankering for digestible order, this week's roundup ...
Unless you've been living in outer space (or on MySpace), it's impossible not to know that today is the day Facebook drops its privacy settings and friends the NASDAQ. News and analysis abound, but ...
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Disaster recovery documentation falling short
16 May 2012 -
BI? Website relaunch? It's all about mobile app design
09 May 2012 -
With tech innovation, countries starting out with less are doing more
04 May 2012 -
Promoting innovation, from boss-less offices to tweaking big data
27 Apr 2012 -
Eco-friendly technology: Green means go, especially in Nebraska
20 Apr 2012 -
The only thing certain for the future of the CIO role is change
13 Apr 2012 -
More women in information technology is mission of university prez
06 Apr 2012
I spoke with a CIO years ago who went around his data center and randomly shut down servers. He did this for two reasons. For starters, if no one noticed that the server was off for a week, it ...
Enterprises are outsourcing mobile app design and keeping the names of their partners a closely guarded secret for competitive gain. IT departments are being asked to redesign customer-facing ...
When is the last time you actually dedicated time to innovative thinking? If it's taking you a while to answer (or you don't have time to remember because you're too busy working), you're not ...
Sometimes innovation begets innovation. This week, check out a gaming company that took the rather innovative step of eliminating hierarchy in the workplace and found it led to -- innovation. On a ...
Have you had a "taxing" week? Bad puns probably won't make you feel any better, but checking out our weekly roundup of news bits and analysis just might -- it's totally free. Earth Day is coming up ...
You may have avoided bad mojo on this Friday the 13th by eschewing black cats, mirrors and ladders; but sorry to say, this week's roundup just couldn't help being the bearer of bad news. From big ...
Short week? Long weekend? Whether you have something to celebrate or are simply enjoying the extra time off, we invite you to take in this week's roundup of tech bits from around the Web. This ...
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Spring is here, and innovation is in the air
23 Mar 2012 -
Siri, find me a good lawyer
16 Mar 2012 -
How big data improves an information security strategy
14 Mar 2012 -
Who's afraid of the iPad 3?
09 Mar 2012 -
Security woes and a different kind of Net threat
02 Mar 2012 -
No need to search, they know what you want
24 Feb 2012 -
Shaping data in ways both scary and sweet
17 Feb 2012 -
No honor-student bumper stickers for Steve Jobs
13 Feb 2012 -
Time to re-evaluate need for some endpoint security tools?
05 Jan 2012 -
Bill limiting IT worker overtime pay could put CIOs in a tough spot
- Industry Editor -- CIO/IT Strategy 23 Dec 2011 -
Application portals for mobile device management are no joke
13 Dec 2011 -
Outlook 2012: Monetizing IT
07 Dec 2011 -
Social BPM pushes process out to users, customers
16 Nov 2011 -
SIM CIO survey: IT budgets trend up, BI reigns as top CIO investment
- Industry Editor -- CIO/IT Strategy 27 Sep 2011 -
Taking business back from cloud service providers
21 Sep 2011 -
Some ISVs' virtualization licensing terms a moving target
10 Aug 2011 -
Two outsourcing strategy tips for emerging tech, outside the contract
- Industry Editor -- CIO/IT Strategy 04 Aug 2011 -
Enterprise mobility and the privacy debate
03 Aug 2011 -
Comic-Con: IT innovation lessons from dudes in Stormtrooper suits
- TechTarget 22 Jul 2011 -
For CIOs, there is a lot more than Hadoop to managing large data sets
- Industry Editor -- CIO/IT Strategy 07 Jul 2011 -
How enterprises are testing the mobile business app waters
30 Jun 2011 -
Social media platforms boost spontaneity, but does business need that?
- Industry Editor -- CIO/IT Strategy 30 Jun 2011 -
Six tips on avoiding social media project meltdowns
23 Jun 2011 -
Collaboration tool standardization prevents the death of ideas
16 Jun 2011 -
Does your business know the enterprise can't be run on rogue IT?
- Industry Editor -- CIO/IT Strategy 16 Jun 2011 -
Workforce of the future is in the hands of the CIO
03 Jun 2011 -
NASA takes off with an open government and cloud infrastructure plan
22 Apr 2011 -
What does it mean that Wal-Mart is buying social media company Kosmix?
- Industry Editor -- CIO/IT Strategy 21 Apr 2011 -
Cloud service providers urge lawmakers to postpone legislation
14 Apr 2011 -
In the cloud, even custom apps will be a commodity
- Industry Editor -- CIO/IT Strategy 13 Apr 2011 -
Multi-tenancy leads to risky development on cloud platforms
08 Apr 2011 -
Are CIO leadership skills moot if the business has you pigeonholed?
- Industry Editor -- CIO/IT Strategy 07 Apr 2011 -
Cloudsourcing and lean methodology tap customer input
01 Apr 2011 -
IT innovation isn't new, but essential to maintain a competitive edge
11 Mar 2011 -
Companies eyeing cloud brokers to manage multiple cloud services
04 Mar 2011 -
Phasing in desktop virtualization
24 Feb 2011 -
An IT exec's agile quest leads to cloud services
18 Feb 2011 -
The Feds tap NIST to accelerate adoption of public cloud standards
04 Feb 2011 -
Converged infrastructures promise to simplify private clouds
28 Jan 2011 -
Offshore outsourcing: China runs the sun, will it rule the cloud too?
- Industry Editor -- CIO/IT Strategy 27 Jan 2011 -
The enduring value of starting cheap in offshore IT outsourcing
- Industry Editor -- CIO/IT Strategy 20 Jan 2011 -
Post-WikiLeaks computer security measures include hired hackers
23 Dec 2010 -
Spreading cheer and good health through a virtual reality game
- Industry Editor -- CIO/IT Strategy 22 Dec 2010 -
WikiLeaks shines a light on corporate security policies
17 Dec 2010 -
Can the use of social media skew sales forecasts?
- Industry Editor -- CIO/IT Strategy 15 Dec 2010 -
Budgets, big data and staffing among top CIO concerns
10 Dec 2010 -
Outsourcing vs. insourcing: The line's not so clear
- Industry Editor -- CIO/IT Strategy 10 Dec 2010 -
An old data center infrastructure looks new in a coat of green
02 Dec 2010 -
Social bots by 2015, and other technology predictions from Gartner
- Industry Editor -- CIO/IT Strategy 30 Nov 2010 -
ISVs' software licensing agreements bend with the times
18 Nov 2010 -
Time will tell if social media platforms will work at work
- Industry Editor -- CIO/IT Strategy 18 Nov 2010 -
In the absence of spreadsheet management, horror lurks
- Industry Editor -- CIO/IT Strategy 10 Nov 2010 -
'Trucknet' to what's next for cloud data delivery: WAN accelerators
05 Nov 2010 -
The eyes have it: CIOs need video content management -- now!
- Industry Editor -- CIO/IT Strategy 03 Nov 2010 -
Why some IT executives are gung ho about cloud computing technology
29 Oct 2010 -
Business intelligence technology 3.0 is all about control, but whose?
- Industry Editor -- CIO/IT Strategy 28 Oct 2010 -
Unlikely to join Twitter, IT would rather be 'LinkedIn', guru says
22 Oct 2010 -
Wit and wisdom from the world of disaster recovery solutions
07 Oct 2010 -
How to use Twitter, if you're a CIO? With discipline
- Industry Editor -- CIO/IT Strategy 06 Oct 2010 -
Managing expectations for DR in a virtual server environment
30 Sep 2010 -
Women in IT band together at VMworld 2010
09 Sep 2010 -
Meditating on Harvard's mobile strategy, Eric Schmidt and "Lost"
- Industry Editor -- CIO/IT Strategy 08 Sep 2010 -
ITIL books don't mix with cloud? 'A massive cop-out,' ITIL guru says
- Industry Editor -- CIO/IT Strategy 02 Sep 2010 -
VMware luminaries say virtualized environments lead to IT as a Service
01 Sep 2010 -
WikiLeaks: When IT security threats are leakers, not hackers
- Industry Editor -- CIO/IT Strategy 25 Aug 2010 -
The cloud hype cycle will take the industry for a ride
20 Aug 2010 -
Social media risks that will make your hair stand on end
- Industry Editor -- CIO/IT Strategy 20 Aug 2010 -
The feds' identity ecosystem will include national identity cards
13 Aug 2010 -
Gartner downgrades 2010 IT spending -- what's in your wallet?
- Industry Editor -- CIO/IT Strategy 12 Aug 2010 -
Enterprise adoption of the public cloud hinges on liability policies
05 Aug 2010 -
Catalyst Conference: Is the new BI about less automation -- or more?
- Industry Editor -- CIO/IT Strategy 30 Jul 2010 -
How mega data center construction is tied to taxes
29 Jul 2010 -
Readers respond to practice and philosophy of IT chargeback
22 Jul 2010 -
Chief data officers: Bringing data management strategy to the C-suite
- Industry Editor -- CIO/IT Strategy 22 Jul 2010 -
Chargeback process: An old model heralds changes in IT
16 Jul 2010 -
Does IT chargeback pave the way to outsourcing?
- Industry Editor -- CIO/IT Strategy 15 Jul 2010 -
IT chargeback: A political hot potato is tossed up by cloud computing
09 Jul 2010 -
Self-service technology transforms universities into 'schools of one'
18 Jun 2010 -
Pundits blur lines between effect of cloud services and the Internet
11 Jun 2010 -
BP's risk management strategy put planet in peril
- Industry Editor -- CIO/IT Strategy 27 May 2010 -
The discovery phase of private clouds
25 May 2010 -
Idea management software: The future is now
21 May 2010 -
Mars and Venus on the future of IT
- Industry Editor -- CIO/IT Strategy 21 May 2010 -
Technology job openings surge, headhunters are on the prowl
- Industry Editor -- CIO/IT Strategy 19 May 2010 -
In lieu of customers, cloud vendors form partnerships at Cloud Expo
13 May 2010 -
The future is here, says Microsoft CIO, and it is 'Avatar'
- Industry Editor -- CIO/IT Strategy 06 May 2010 -
CIO weekly wrap-up: The future of Flash, Sarah Palin hacker convicted
03 May 2010 -
IT hiring: The drama behind the statistics
29 Apr 2010 -
Antivirus software update goes rogue, corporate email security scares
23 Apr 2010 -
Gartner's take on emerging business intelligence technology
20 Apr 2010
Spring is here, the season of renewal. In honor of this time of all things fresh and new, this week's roundup includes a peek at innovators who inspire an innovator, the ways Best Buy's new digital ...
Maybe it's an effect of that "Law and Order" marathon we sat through last weekend, but for some reason we were really drawn to things litigious this week. In this Friday's roundup of news and ...
I learned a new term the other day: data-driven security. I had been talking with Enterprise Management Associates security guru Scott Crawford about remote access security policies in a ...
Friday again already? Wow, things really do move fast in the tech world. In this week's roundup of news bits and opinions, we naturally bring you one of many, many ponderings about the new iPad, a ...
We're feeling a little vulnerable this week, maybe because our cache of tech bits is a little heavy on security issues. And if that's not enough, we round out the roundup with the most nefarious ...
It was a short week for some, but there was no shortage of intriguing news and opinions to sort through. We've rounded up a handful of items to share with you on this Friday, including one of many ...
The week is drawing to a close, and for some of you there's a long weekend ahead. Why not use a bit of your extra leisure time to peruse some interesting news from around the Internet that you ...
Top o’ the week to you. We're as laden with interesting Web tidbits as Adele is with Grammy awards today. Without further fanfare, here are six stories from around the Internet, the leadoff one a ...
Security investments and priorities are a tricky thing to nail down, given that threats are constantly shifting, but one security precaution could be going the way of the dodo bird. Michael Daly, ...
With technology boosters like these, who needs Scrooge? That's what many IT folks must be thinking when they take a gander at the sponsors of a bill before the U.S. Senate to limit overtime pay for ...
What do a Gartner analyst, a Forrester analyst, the CIO of a group of community colleges, and mobile device management (MDM) vendors have in common? (No, this isn't the setup for a bad joke.) ...
Opinions about the top trends for the coming year are starting to trickle into my inbox. Most of these "Outlook 2012" predictions are about the certainty of economic uncertainty. I know, however, ...
Social business process management, or social BPM, promises to address the age-old problem of having a small group of business analysts or technicians create business processes, only to get ...
When asked, "Are you better off than you were three years ago?" most IT organizations answer in the affirmative. IT budgets, hiring and salaries are on the rise at the majority of companies, ...
One in five of the companies responding to a Computing Technology Industry Association (CompTIA) survey of cloud trends said they are moving some or all of their outsourced cloud systems back ...
When it comes to virtualization licensing terms, what is it going to take for some independent software vendors (ISVs) to stop dragging their feet? When I asked IT executives at the recent Gartner ...
In our SearchCIO.com tip sheet this week on outsourcing strategies for emerging tech, outsourcing adviser Andy Sealock explains how contracting for new technology is different from procuring ...
There was an interesting side conversation during the Q&A portion of a session on enterprise mobility at last week's Gartner Catalyst Conference. Someone asked the panel what they thought about ...
There are a few annual events I adore even though I'll never ever go to any of them: Burning Man, SXSW, TED, and this time of year, Comic-Con. When you're hyper-focused on IT innovation, you ...
No matter the topic at hand, lately my conversations with CIOs turn to Big Data -- or, to use my editor's preferred term, large data sets. CIOs have Big Data on the brain -- and for good reason. ...
While you're debating whether to develop native mobile business apps, use HTML5 for mobile or take a hybrid approach using PhoneGap, one enterprise IT exec highly recommends asking for an ...
One of the great things about social media platforms is that they break down barriers, allowing easy, sometimes effortless communication among people. Given that we are social animals, social media ...
You have to admire Kevin Jones, NASA's social media organizational strategist. He stood up at this week's Enterprise 2.0 show in Boston and laid bare his social media project failures. Jones was ...
When I covered Microsoft, I appreciated the grass-roots SharePoint efforts across businesses small and large. Unsatisfied with the capabilities of a given collaboration tool, knowledge workers ...
The question to Warren Ritchie, CIO at the Volkswagen Group of America, was pretty standard: What was the biggest surprise he faced when he came into the IT world? Ritchie was speaking at the ...
You couldn't go far at the MIT Sloan CIO Symposium held recently in Cambridge, Mass., without hearing about the workforce of the future and how the CIO will help develop what some people are ...
Don't be surprised if NASA's Nebula cloud becomes the model -- and maybe the mother -- of cloud infrastructure in the U.S. NASA is embarking on an ambitious plan to overhaul its existing data ...
When I read the news that Wal-Mart is buying a small software company specializing in social networking, thoughts swirled. How they swirled! Kosmix upsets the Wal-Mart cosmos. All that stuff about ...
Only a science fiction writer might have imagined that consumer technologies like smartphones -- coupled with a cloud computing service like Facebook -- would be dissidents' weapons of choice in ...
I'll make this short because God knows you've read enough about cloud computing and its software variation, SaaS. This concerns the cloud and custom apps, in particular the proprietary apps and IT ...
Why buy when you can rent? It's the new credo among savvy spenders everywhere -- IT shops included. More and more companies are renting space on a cloud (Infrastructure as a Service) or paying for ...
Are you lacking in CIO leadership skills, or do you lack CIO leadership qualities because the business has boxed you in, pigeonholed you as the IT guy? The question came up at a private dinner for ...
Whether your IT organization is thinking about becoming lean or using cloudsourcing techniques, it all boils down to customer input. After all, they're the ones on the front line, with the best ...
IT innovation: It's the buzzword of the year. But what does it actually mean? According to Dictionary.com, to innovate means to introduce something new or to make changes in anything established. ...
Some IT departments are aggressively adopting "cloud-first" strategies for new deployments. Instead of buying new servers, they're looking at Infrastructure as a Service (IaaS); rather than ...
Desktop virtualization gives the business peace of mind. That was the bottom line when I asked Todd Bruni, director of client services for Christus Health, about the benefits of building a virtual ...
The IT department is moving at the speed of light. Performance monitoring tools enable IT managers to ferret out and fix network problems in seconds, tasks that previously would have taken days or ...
How serious is the Obama administration about cloud computing? Federal CIO Vivek Kundra has assigned the National Institute of Standards and Technology (NIST) the task of "accelerating" the ...
Just when you thought you understood private clouds, along comes converged infrastructure. You wouldn't be wrong to wonder, are they the same thing? A private cloud, most people agree, is a ...
Gartner came out with its annual list of the top 30 countries for offshore outsourcing. Despite my complicated relationship with lists (totally sucked in and deeply skeptical), I've found the ...
Being the lowest-cost service provider of offshore IT outsourcing pays off in ways that go beyond being -- well, the lowest-cost IT service provider. Rock-bottom prices attract new customers, who ...
Those of you who find the Wikileaks story fascinating, as I do, might enjoy zooming through Red's Query, a fictional piece of work by technology media executive Eric Lundquist. The last quarter of ...
We got Kinect. For Christmas and the winter ahead, my husband said. For when the house is empty again and the weather outside is frightful. It will be good for our health, he told me. I do not play ...
The WikiLeaks debacle has put a spotlight on the need for better corporate security policies and new technology approaches. But even these safeguards are no guarantee in an age where data is so ...
Best Buy uses social media like a pro, or as professionally as a business can, given the newness of the communication mode. The company's Twelpforce service enlists the passion of Best Buy's entire ...
There's good news for CIOs who need to find a way to do more with less: most IT budgets will stay flat or even increase by as much as 10% in 2011, according to a live survey of more than 2,000 ...
An important part of a CIO's job is understanding which IT functions are best handled by others and which should be kept in-house. But the answer is not always so clear-cut in the outsourcing vs. ...
Thinking about heading out to Gartner Inc.'s 29th annual Data Center Conference in Las Vegas next week, I'm reminded of how much data center infrastructure has changed since the mid-1980s, when ...
Thanksgiving, Black Friday and Cyber Monday are behind us. Time to bring out the 2011 technology predictions. Hot off the presses from the Gartner research files are the consultancy's top ...
Enterprises might not be rushing headlong into the public cloud -- indeed, most experts believe the infrastructure of the future will be a hybrid cloud -- but savvy CIOs are taking a page from the ...
An army of technology vendors is scrambling to sell you enterprise social media platforms, as I discovered in my reporting for a pair of stories on SearchCIO.com this week on enterprise ...
Is the spreadsheet dead? Has the cockroach been eradicated? A half-billion people use Excel. For a story this week on spreadsheet management, I not only learned that the spreadsheet is alive and ...
The idea of a FedEx truck picking up your data for transport to a cloud provider might elicit either chuckles or groans, depending on your point of view. It's one solution to a bandwidth crunch, ...
I am entertained by a good video as much as anyone, I dare say, especially those made by a close relative in the science field, and any number of YouTube hits as well (for example, Hahaha and David ...
If the turnout at the recent Society for Information Management (SIM) meeting in Boston is any indication, IT executives are seriously interested in cloud computing technology. And although ...
In search of information for a story on business intelligence technology 2.0, I was informed politely by the head of the BI practice of a global IT provider that I was at least six years behind the ...
Those of you trying to figure out how to back up a virtualized environment efficiently ought to check out Greg Schulz's blog about data footprint reduction. The 1% of IT staffers who join Twitter ...
For those of you who spend your days thinking about business continuity, and your nights tossing around disaster recovery solutions, I thought I would share some of the wit and wisdom gleaned from ...
How do you tweet? I'm supposed to use Twitter for work, but I don't. Now I believe I know why. According to two CIOs who do, David Buckholtz and Ralph Loura, tweeting requires first, "a moment" ...
We've been looking at evolving technology strategies around disaster recovery in a virtual server environment this week at SearchCIO.com, but some of the best advice I heard came down to managing ...
Navigating the crowded halls of VMworld 2010 in San Francisco last week, I couldn't help feeling drawn to the signage developed for this year's event: "Virtual Clouds, Actual Roads. " The backdrop ...
Harvard in the palm of your hand! Just in time for the start of classes, the most Ivy-ed of the ivory towers has launched a mobile initiative that delivers university content -- campus maps, the ...
The IT Infrastructure Library (ITIL) books -- 30 years in the making and regarded by many as the industry's bible for managing IT services -- do not at first glance seem like such a hot match for ...
Hall D in San Francisco's Moscone Center was an electric mecca this week, as tens of thousands of IT professionals gathered to hear VMware Inc. luminaries discuss the future of IT as a Service at ...
Last month's release of the incendiary Afghan War Diary by WikiLeaks raised a lot of national security questions, not the least of which is how a large, complex enterprise anticipates the human ...
If you think cloud computing is coming on strong, well, you ain't seen nothing yet. Analysts at Gartner Inc. predict that worldwide revenue from cloud services will balloon from $58.6 billion in ...
We've all heard about the benefits of using social media in the enterprise: Brands are enhanced, customers engaged, employees connected. But as summer nears its end, let's gather around the ...
The U.S. government is increasing its efforts to identify, authenticate and authorize people online. This month it's releasing a draft of a Strategy for Trusted Identities in Cyberspace proposal ...
Gartner Inc. downgraded its forecast for 2010 IT spending worldwide, and now pegs growth at 2.9% rather than the 4.1% growth it forecast earlier this year. Spending numbers for the U.S. market are ...
Of all the potential showstoppers to enterprise adoption of the public cloud -- including such well-touted concerns as security, interoperability and portability -- liability policies have emerged ...
I'm here on the business intelligence track at the Burton Group's Catalyst Conference, trying to sort out the old BI from the new. As you might expect, there is a lot of talk about predictive ...
Massive data center construction is happening in places where power is cheap and taxes are low, like Dublin, Ireland. That's where Microsoft built a 300,000-square-foot data center to support ...
My thanks go out to readers who were charged up enough to write about the IT chargeback series on SearchCIO.com. Whether you do showback, partial chargeback or chargeback for a profit; charge ...
John Bottega admits he's a bit of a clotheshorse. The guy likes a quality suit. Actually, he is a connoisseur of fine suits, their fit, their style, their durability. The sleeve on a quality suit, ...
The old chargeback process, revived by cloud computing, could have major ramifications for IT organizations as they revamp to become centralized service providers, experts say. Traditional ...
If your organization is talking about moving to an IT chargeback or a supply and demand model for IT, could that be its first step on the road to outsourcing? That was an interesting sidelight ...
A question has been nagging me since I attended Cloud Expo in New York: What metrics can IT departments use to charge back business units for cloud services? Measured service is fundamental to the ...
IT executives who are grappling with social media and self-service technology will sympathize with their counterparts in higher education. The technology sophistication of current university ...
Cloud computing has been around so long, even the CTO Power Panel at the recent Cloud Expo couldn't identify its origins. "What was the year that BusinessWeek published the cover story on Amazon's ...
A story in this morning's New York Times on BP's risk management strategy will no doubt send chills down the spine of many a corporate risk and compliance officer. The story reports on an internal ...
A year ago, when I brought up private clouds to IT executives, many were flat out not interested. Flash forward a year, and their stance has changed. Many IT executives are entering boot camps ...
Idea management software sounds so futuristic, it makes me think of the movie Minority Report. In fact, ideation management is in the here and now. As SearchCIO.com News Director Christina Torode ...
It could be I'm overly sensitive to gender issues among the academic scientific elite, having moved to Cambridge, Mass., about the time then-Harvard President Larry Summers made his unfortunate ...
A report on technology job openings reinforces evidence that the recession is receding. Do you know where your IT staff is headed? It could be out the door. This month's report from Dice Inc., the ...
Sys-Con, creator of the sixth international Cloud Computing Expo held last month in New York, blamed a real cloud for the absence of traffic on its show floor. It wasn’t enterprise concern over ...
Microsoft CIO Tony Scott was the keynote speaker at a modest but interesting gathering of CIOs in Boston yesterday, and he more or less stole the show, arriving in a rumpled suit and displaying the ...
I'm having a slightly cranky Monday morning. The Greater Boston area is on a "boil water" order due to a catastrophic water main break -- which is most immediately affecting me in that there is no ...
Well, this sounds like a positive sign of economy -- and IT -- recovery. We've written recently about what CEOs look for in the CIO role, and now The Boston Globe is reporting that IT hiring is on ...
Wednesday was a busy -- read: frustrating -- day for many organizations using McAfee Inc.'s antivirus software or Google Inc.'s Gmail. Problems with the two popular services raised concerns about ...
The most tangible success measure of business intelligence technology is usage -- and mainstream BI just isn’t there, and won’t be for some time, according to Gartner analyst Kurt Schlegel. The ...