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Weekly wrapup

I think the “things that tick us off” theme of this blog is rubbing off on one of our contributors. Just yesterday, The Real Niel gave us a killer column about how bad your business will look if you don’t put some real heart into business intelligence.

Niel takes issue with one of his software vendors and a car rental service. Both lacked quality BI and failed in customer service as a result. Niel, who travels frequently, took his car rental needs elsewhere. A highly recommended read.

What else did we do this week?

Took a look at data deduplication tools and pointed a load of air conditioning units at our new blade servers. Those things are on fire. Literally.

Started spying on our IT guys. Oh, I mean, “Built trusting relationships so they won’t lock us out of our own network.”