8 AI meeting assistants to consider in 2025

What to expect in an AI meeting assistant

AI meeting assistants serve many purposes before, during and after meetings. At a base level, using advanced functionality, such as machine learning and automation, AI meeting assistants offload tasks such as scheduling and rescheduling, meeting transcription and translation, note-taking, and creation of meeting recaps and summaries. Knowing AI has their backs, meeting participants can stay focused on the ongoing discussion or presentation and save time by not having to listen to meeting recordings for missed comments. As a result, meeting assistants can improve efficiency, boost productivity, and enable individuals and teams to reap more value from meetings, while, at the same time, making the meeting experience itself more enjoyable for all.

Here are the top uses of AI meeting assistants, ranked in order of importance by respondents to Metrigy's aforementioned study:

• Querying data from meetings.
• Meeting summarization.
• Automated task assignment.
• Meeting transcription.
• Voice and video quality improvements.
• Automated calendar scheduling.
• Language translation.
• Sending personal assistants to attend meetings on an employee's behalf.

Beefing up AI meeting assistants has become a priority for meeting app providers, such as Cisco, Google, Microsoft and Zoom, as well as for standalone vendors vying for recognition. Many of these providers have tapped the power of generative AI (GenAI) to give their meeting assistants new and improved capabilities.

Beyond the basics, IT leaders should evaluate AI meeting assistants for their ability to support more advanced features and functionality, such as the following:

• In-progress meeting catch-up. The AI assistant provides an up-to-the-moment recap for participants who join after a meeting has started.
• Meeting stand-in. The AI assistant takes the place of a live meeting participant, sharing input and delivering a recap after the meeting ends.
• Meeting recaps. The AI assistant captures keywords and action items and then distributes a meeting recap to participants via email or team chat.
• Sentiment analysis. The AI assistant analyzes meeting transcripts for negative or otherwise troublesome sentiment and alerts managers, potentially with best-action recommendations.
• Post-meeting queries. The AI assistant provides answers to natural language prompts, such as, "Give me the top three takeaways for my team."
• Task creation. The AI assistant generates next steps and creates tasks based on the meeting summary, organizing the tasks in a project management application, so they can be assigned and tracked.

How AI assistants can support greater collaboration

Facilitating and increasing collaboration among employees are other benefits of AI meeting assistants -- and here, too, they have a role to play at all stages of a meeting.

For example, teams can rely on autoscheduling capabilities to find the best times for maximum participation for both one-off and recurring meetings. And, with some of the features noted above, team members who can't attend a meeting can still have their voices heard. They can also get recaps of the decisions made and actions required so they don't feel left out on the team's progress.

During a meeting, AI assistants can help all participants, including non-native speakers, easily follow and contribute to the discussion by providing real-time translation and captions. They participate in the collaborative work, rather than just follow along.

In addition, an AI assistant can make suggestions on what else a team might want to collaborate on based on the historical understanding of team activities. This sort of prompt can help team members stay on track and meet project deadlines. Some AI assistants also facilitate collaboration via brainstorming modes, which is especially useful in meeting apps that support visual whiteboards.

After a meeting, an AI assistant can analyze meeting recordings for persistent topics and trends. Team managers can use these insights for strategic planning and even use the AI assistant to schedule a team meeting for additional collaboration.

Making an AI assistant part of business workflows

To achieve maximum benefit from their investment, IT leaders must encourage employees to consider how AI meeting assistants fit into daily workflows. This forethought can improve efficiency and productivity.

For example, an AI meeting assistant can collect action items that a product development manager then assigns and tracks within a project management application, keeping a project on schedule. Or a customer support representative can update a customer record with summaries auto generated by a meeting assistant, which can also create next steps and auto schedule a follow-up meeting.

Majority of companies use multiple meeting assistants

Enterprise IT leaders should know the basic capabilities of AI meeting assistants. They need to shop around to get the features and functionalities that best meet their employees' needs and further reduce the stress associated with meeting tasks.

Toward this end, slightly more than half of companies that participated in Metrigy's "Employee Engagement Optimization 2025" study said they use more than one meeting app. And nearly 20% of these companies did so because their primary meeting app lacked features they needed.

Acknowledging concerns around meeting assistants

As helpful as meetings assistants can be, they come with concerns as well. For those companies not yet allowing use of AI virtual assistants, 39.5% cited security concerns, and 26.3% said compliance management is an issue for them, according to the Metrigy study. Meanwhile, 18.4% said the technology isn't mature enough, as often seen in inaccurate transcriptions, translations and meeting summarizations.

A best practice for addressing these and other concerns is creation of a AI usage governance strategy, and most companies Metrigy has studied either have a governance policy in place or are working toward creating one. Such policies most often include specifications for how to apply data privacy, security and compliance controls to AI-generated content and testing AI responses for accuracy.

2025 AI meeting assistants

While researching AI meeting assistants, Informa TechTarget editors and Metrigy focused on two segments of the market: unified communications providers of meeting applications and standalone vendors. Our research included market analysis of some of the leading options.

Keep in mind that, while the AI meeting assistants listed here clearly have similar capabilities, they might present certain features differently. For instance, one assistant may handle meeting summarization differently than another assistant. Enterprise leaders, as noted, need to shop around to find the software that best suits their employees' needs. In addition, enterprises must consider how well the product aligns with existing software. Enterprises, for example, may simply opt for Cisco or Microsoft assistants because those vendors are already deeply ingrained in the enterprises' meeting workflows.

The following list of AI assistants to consider in 2025 is in alphabetical order.

1. AudioCodes Meeting Insights

AudioCodes Meetings Insights provides meeting summaries, action items, a searchable meeting repository, real-time transcription with speaker identification and a meeting prep feature. Available for use with Microsoft Teams and Zoom Meetings. An Essential plan costs $6 per user monthly. A Pro plan costs $10 per user monthly.

2. Cisco Webex Assistant

Cisco Webex Assistant is free with paid licenses. It features meeting catch-up, recap, summarization, transcription and translation. It can also compose, modify and summarize messages, as well as share meeting summaries with third-party applications, including Microsoft Outlook, Copilot and Teams, plus Slack.

3. Copilot in Teams

Much like the other AI assistants, Copilot in Teams features meeting catch-up, recap, summarization, transcription, translation and sentiment analysis. It can also compose, modify and summarize messages, and it supports action item tracking and intelligent search. Microsoft 365 Copilot is $30 per user, per month. The monthly cost per user for Copilot Pro is $20. A free version is also available.

4. Fireflies.ai

Fireflies.ai features meeting notes, summarization and transcription. It also automatically syncs meeting notes, recordings and transcriptions with collaboration apps. Meeting analytics is available via the vendor's Conversation Intelligence suite, which provides insights on speakers, topics and sentiment. Fireflies.ai has a free version and three paid plans: $10, $19 and $39 -- all per seat, per month, billed annually.

5. Gemini for Google Workspace

Gemini for Google Workspace, previously known as Duet AI, offers meeting notes with action items, catch-up, recap, summarization, transcription, translation -- including for live captions in real time -- and sentiment analysis. It also features message summarization and modification and can help compose email, documents and messages. Additionally, employees can use Gemini to create background images; add a watermark to meeting video to protect confidential information; and enhance the look, light and sound of meetings. On a monthly basis, Gemini Business costs $20 per user, and Gemini Enterprise costs $30 per user.

6. Notta

Notta is an AI transcription, translation and meeting assistant that now includes capabilities from Airgram, following a merger in early 2024. Among Notta capabilities are the ability to generate and share meeting notes, get meeting insights via prompt and create customized meeting summaries, as well as the ability to auto join Cisco Webex, Google Meet, Microsoft Teams and Zoom Meetings, with autotranscription. For individuals, Notta offers a free version, plus a Pro plan at $9 monthly. The vendor's Business plan costs $16.67 per user monthly.

7. Otter.ai Meeting GenAI

Otter.ai Meeting GenAI features meeting summarization, transcription and chat queries. It can also help compose email and offers cross-platform support. For post-meeting management, Otter.ai now offers My Action Items, which automatically identifies and captures action items across an employee's meetings -- regardless of the meeting app in use -- for centralized management. The Pro version of Otter.ai is $8.33 per user, per month. The Business version is $20 per user, per month.

8. Zoom AI Companion 2.0

Zoom AI Companion 2.0 introduces an AI Companion side panel that supports the ability to use prompt suggestions and generate answers, query AI Companion for information outside of meeting context, and continue to ask questions or refer to content discussed during a meeting. Additionally, AI Companion can generate next steps and create tasks from meeting summaries.

Zoom also introduced an AI Companion add-on for customizing the meeting experience. Capabilities include the ability to add a glossary of terms for more refined meeting transcripts and custom meeting summary templates. It also provides a personal coach on presentation and communications skills. The AI Companion add-on will be available in the first half of 2025.

These new capabilities augment the app's existing features, such as meeting catch-up, recap, summarization -- now also available for Microsoft Teams and Google Meet calls -- transcription, translation and sentiment analysis. It can also modify and summarize messages and compose messages and email.

Zoom AI Companion is free with paid licenses. The custom AI Companion add-on will be $12 per user, per month.

In addition to this list, several other AI meeting assistants are available on the market. Businesses need to do their due diligence to research these powerful meeting tools to find the best fit for their employees and workflows.

Beth Schultz is vice president of research and principal analyst at Metrigy. She focuses her research on unified communications, collaboration and digital customer experience.