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New Revenue Cycle Management Offerings Introduced at HIMSS22

Healthcare vendors announced new solutions at HIMSS22, including end-to-end revenue cycle management platforms and tools to improve patient billing processes.

Victoria Bailey
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Published: 18 Mar 2022

A handful of software companies introduced new products this week at the annual Healthcare Information and Management Systems Society (HIMSS) Global Health Conference and Exhibition in Orlando, Florida, that aim to improve revenue cycle management processes.

nThrive Launches End-to-End RCM Platform

nThrive, a healthcare revenue cycle management software-as-a-service (SaaS) platform, introduced an end-to-end revenue management platform. The platform operates through a foundation of pre-trained automation, predictive models, and contextually aware billing and coding reference materials. The company aims to help providers expedite and perfect financial recovery.

“We are a driving force for change in the healthcare ecosystem,” Hemant Goel, chief executive officer of nThrive, said in the press release. “We believe that fundamentally rethinking revenue cycle management will bring a significant and positive impact to cash flow for healthcare providers, freeing up resources to reinvest in patient care. If we help improve the financial health of care providers, we all win.”

Within the end-to-end revenue cycle management platform, nThrive has created several bundled solutions to assist revenue cycle leaders with claims management, charge capture, patient collections, and regulatory compliance. READ MORE

Kore.ai Platform May Help Relieve Staff Shortages

Artificial intelligence platform Kore.ai launched HealthAssist, a platform that delivers virtual communication through voice and digital interactions with healthcare stakeholders, including patients, agents, employees, and consumers. According to Kore.ai, health systems can use HealthAssist to manage costs, boost engagement, enhance productivity, and maximize care time.

“HealthAssist delivers an intuitive, self-service solution to automate repeatable, easy-to-handle patient facing interactions through seamless connectivity with an organization’s electronic medical record system (EHR/EMR), multiple sources of healthcare ontologies, Admission-Discharge-Transfer (ADT), patient monitoring, billing, and other revenue cycle management solutions,” the press release stated.

The automated approach of HealthAssist may help relieve critical staffing shortages that hospitals and health systems are experiencing. By leveraging automation, staff may be able to direct more time toward patient care. READ MORE

RevSpring Partners with Cerner to Improve Patient Billing

Software company RevSpring announced that Cerner Corporation will integrate three of RevSpring’s payment solutions into its platforms: PersonaPay, Talksoft, and IVR Advantage. Ohio-based Fisher-Titus Medical Center has also signed an agreement to integrate the solutions to improve its revenue cycle processes.

PersonaPay improves billing processes by enabling real-time balance updates through Cerner software. Talksoft delivers automated phone, text, and email messages to healthcare providers and integrates message timing with patient schedules. IVR Advantage allows patients to access self-serve payments at any time.

“RevSpring payment products are proven to help healthcare organizations boost payment performance and patient satisfaction to drive better financial outcomes for providers and their patients, and our preservice engagement better prepares patients to participate in and pay for their healthcare,” Scott MacKenzie, chief executive officer of RevSpring, said in the press release. READ MORE

SONIFI Health Products Aim to Alleviate Staff Shortages

Patient engagement technology provider SONIFI Health introduced new features for its interactive platform to alleviate staff workload challenges and improve health equity.

“Healthcare providers across the country are committed to maintaining a high standard of care for all patients as they lean into technology to overcome the enduring impact of COVID-19, staffing shortages, and shifting models of care,” Meghan Seus, vice president of product marketing for SONIFI Health, stated in the press release.

The platform will include EHR integration features, innovative hospital room features, improvements to virtual care, and automation processes to help save clinical staff time and reduce workload and burden amid staffing shortages. READ MORE

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