New & Notable
Patients prefer speedy patient portal care over in-person visits
Consumer preferences for patient portal messaging warrants a second look at strategies for managing inboxes, including AI tools and billing for portal messages.
Healthgrades: Half of patients live far from top hospitals
Healthgrades has unveiled the nation's 250 top hospitals for 2026, adding the caveat that 46% of patients live at least 25 miles away from top institutions.
More patients use AI chatbots. Is this a patient safety risk?
With leading AI chatbots creating more tailored healthcare instances for patient users, leading industry groups fear hazards to patient safety.
Consumers turn to AI to fill in healthcare experience gaps
Patients are frustrated with healthcare access and insurance navigation. Is AI the tool that could fill in the gap?
Healthcare Strategies: A Podcast
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A podcast for healthcare professionals seeking solutions to today's and tomorrow's top challenges. Hosted by the editors of Xtelligent Healthcare Media, this podcast series focuses on real-world use cases that are leading to tangible improvements in care quality, outcomes, and cost.
Guests from leading provider, payer, government, and other organizations share their approaches to transforming healthcare in a meaningful and lasting way.
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Latest News
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Patients send 2M messages to ChatGPT. How can docs respond?
Healthcare providers can adjust communication strategies to account for healthcare consumer use of AI tools like ChatGPT.
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OpenAI launches ChatGPT Health for consumer use
OpenAI said ChatGPT Health can integrate a user's medical records to provide more tailored answers to health queries.
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Public unclear what CDC-backed shared decision-making is
Many patients misunderstand shared decision-making, a red flag as the CDC now recommends the practice before getting six previously endorsed childhood vaccines.
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1 in 4 patients delay care, cite healthcare affordability issues
A new study takes a longitudinal look at healthcare affordability problems, finding the issue is more pervasive than previously thought.
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What patients want to know about AI ambient scribing
UC Davis Health found patients want to know when AI ambient scribing is being used, that the tool is secure and that their information is transcribed accurately.
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How docs can manage patients consulting AI medical advice
Researchers recommend providers lead with empathy when patients bring in AI-generated medical advice and then move into shared decision-making.
Features
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Is 2026 the year healthcare will open the digital front door?
Healthcare organizations need to assess patient needs and refocus resources onto the digital front door.
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Do information blocking, test result rules hurt patients?
Immediate resulting provisions under information blocking rules might warrant another look to allow doctors to counsel their patients through potentially serious test results.
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Why nurses are key to building patient health literacy about AI
Nurses could effectively help build patient health literacy about AI, but they themselves must be empowered with information about the technology.
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Behind Sutter Health's new chronic disease management program
Sutter Health's chronic disease management program, Sutter Sync, leverages remote patient monitoring and dedicated teams to support wraparound patient engagement.