New & Notable
How AdventHealth's tailored patient outreach closed care gaps
AdventHealth's patient outreach strategy addressed care gaps not just in terms of demographic-specific messaging, but also by acknowledging care access barriers.
How a rideshare SDOH program closed cancer screening gaps
Researchers found that rideshare programs can address leading SDOH fueling cancer screening gaps in a cost-effective model.
Oracle Health's patient portal AI takes aim at medical jargon
Oracle's patient portal AI tool sets out to translate complex medical jargon amid trends of low patient health literacy levels.
How Spanish-speaking patient portal AI promotes health equity
Ensuring patient portal AI responses can be crafted in multiple languages is an essential step to preventing tech-fueled health equity issues.
Healthcare Strategies: A Podcast
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A podcast for healthcare professionals seeking solutions to today's and tomorrow's top challenges. Hosted by the editors of Xtelligent Healthcare Media, this podcast series focuses on real-world use cases that are leading to tangible improvements in care quality, outcomes, and cost.
Guests from leading provider, payer, government, and other organizations share their approaches to transforming healthcare in a meaningful and lasting way.
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Latest News
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ONC: As patient engagement tech soars, a digital divide opens
More organizations have adopted patient engagement technology capabilities, but have they also deepened a digital divide?
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Epic unveils MyChart Central to link disparate patient portals
Epic's MyChart Central intends to solve the age-old problem of having multiple patient portal logins at different healthcare providers.
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How patients are using generative AI to find a doctor
With more patients using generative AI to find a doctor, clinics and hospitals need to dial into online reputation management to ensure AI generates accurate information.
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Doc videos in patient portals boost pediatric flu shot rates
Patient portal messages that include videos or images from a patient's doctor can boost pediatric flu shot rates by up to 3.9 percentage points.
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Stanford, Qualtrics partner on agentic AI for care coordination
Agentic AI designed by Qualtrics and Stanford Health Care is intended to support care coordination to ultimately promote a better patient experience.
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1 in 10 people get primary care at community health centers
Despite delivering primary care to more patients than ever, community health centers might soon find themselves in financial dire straits from the One Big Beautiful Bill Act.
Features
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Kaiser's AI patient portal success hinges on quality checks
The AI patient portal tool from Kaiser Permanente uses natural language process to support patient navigation and streamline appointment scheduling.
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How ambient AI fixed the EHR's patient experience problems
Healthcare has advanced beyond the EHR's patient experience issues with ambient AI, which eases documentation burden and lets providers focus on the patient, experts say.
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What 'The Pitt' reveals about medicine's patient safety woes
Healthcare's penchant for high-stakes heroics has cost it a productive approach to patient safety and system culture.
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Press Ganey all-in on AI, patient satisfaction measurement
Patient experience surveying company Press Ganey bet big on AI in patient satisfaction measurement, using the tool to streamline patient insights.