New & Notable
Consumers turn to AI to fill in healthcare experience gaps
Patients are frustrated with healthcare access and insurance navigation. Is AI the tool that could fill in the gap?
Amazon One Medical unveils Health AI assistant for patients
Amazon One Medical's Health AI assistant is designed to help patients manage their healthcare experiences with the context of their digital medical records.
How nurses assess care goals to boost patient satisfaction
Nurses at New Jersey's Valley Hospital boosted patient satisfaction by 14% by soliciting and understanding patient care goals.
NLP patient portal add-on helps docs read messages faster
NLP helped triage patient portal messages at 81% accuracy, speeding up provider response times by nearly 17 hours.
Healthcare Strategies: A Podcast
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A podcast for healthcare professionals seeking solutions to today's and tomorrow's top challenges. Hosted by the editors of Xtelligent Healthcare Media, this podcast series focuses on real-world use cases that are leading to tangible improvements in care quality, outcomes, and cost.
Guests from leading provider, payer, government, and other organizations share their approaches to transforming healthcare in a meaningful and lasting way.
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Latest News
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1 in 4 patients delay care, cite healthcare affordability issues
A new study takes a longitudinal look at healthcare affordability problems, finding the issue is more pervasive than previously thought.
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What patients want to know about AI ambient scribing
UC Davis Health found patients want to know when AI ambient scribing is being used, that the tool is secure and that their information is transcribed accurately.
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How docs can manage patients consulting AI medical advice
Researchers recommend providers lead with empathy when patients bring in AI-generated medical advice and then move into shared decision-making.
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The Leapfrog Group unveils 2025 Top Hospital awardees
The Leapfrog Group said more organizations received the Top Hospital award this year due to improvements in some patient safety metrics.
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Are complex guidelines the cause of low cancer screening rates?
Researchers argued that better messaging could clarify complex timing and guidelines for various methods of cervical cancer screening.
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Zocdoc: Patients valued in-person, timely access to care in 2025
Zocdoc data shows that once patients find the right provider who offers timely access to care, patient loyalty grows.
Features
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Is 2026 the year healthcare will open the digital front door?
Healthcare organizations need to assess patient needs and refocus resources onto the digital front door.
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Do information blocking, test result rules hurt patients?
Immediate resulting provisions under information blocking rules might warrant another look to allow doctors to counsel their patients through potentially serious test results.
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Why nurses are key to building patient health literacy about AI
Nurses could effectively help build patient health literacy about AI, but they themselves must be empowered with information about the technology.
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Behind Sutter Health's new chronic disease management program
Sutter Health's chronic disease management program, Sutter Sync, leverages remote patient monitoring and dedicated teams to support wraparound patient engagement.