Patient engagement technology
Patient engagement technology has helped streamline the patient care journey as consumers become accustomed to strategies other service sectors have adopted. Consumer-centric apps form healthcare’s digital front door to improve patient engagement, drive loyalty and ease access to care.
Top Stories
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Feature
11 Apr 2025
10 top AI tools in healthcare for 2025
AI tools are transforming healthcare by enhancing efficiency and care quality through predictive analytics and tailored diagnostics. Explore some of the major tools on the market. Continue Reading
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Feature
08 Apr 2025
10 benefits of AI in healthcare
Healthcare was one of the first and more notable industries to achieve tangible AI benefits, including image analysis, accurate diagnoses, earlier treatments and patient privacy. Continue Reading
By- Stephen J. Bigelow, Senior Technology Editor
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Feature
07 Apr 2025
10 AI healthcare trends to watch in 2025 and beyond
AI is redefining the healthcare sector, with hospitals, health systems and large medical practices incorporating AI technologies into clinical and administrative workflows. Continue Reading
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Feature
07 Mar 2025
Top patient relationship management software systems
Patient relationship management software is designed to support better patient communications and health system access. Continue Reading
By- Sara Heath, Executive Editor
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Feature
05 Mar 2025
Epic's take on agentic AI designed to boost patient experience
Epic Systems is dipping its toes into agentic AI, leveraging the technology to enable scalable, high-touch patient engagement for post-op patients. Continue Reading
By- Sara Heath, Executive Editor
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News
28 Feb 2025
Salesforce Agentforce AI update targets healthcare
Salesforce customizes Agentforce for clinical care, public health and pharmaceuticals. Continue Reading
By- Don Fluckinger, Senior News Writer
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Feature
27 Feb 2025
Key features of healthcare case management software
Healthcare case management software needs the ability to integrate with other technologies, including the EHR and patient engagement platforms. Continue Reading
By- Sara Heath, Executive Editor
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News
05 Feb 2025
Epic leads 2025 Best in KLAS for MyChart patient portal
Epic Systems has now won the Best in KLAS designation for its MyChart patient portal eight times. Continue Reading
By- Sara Heath, Executive Editor
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Podcast
24 Jan 2025
Why healthcare needs a patient-centered approach to AI use
Incorporating AI into clinical decision support tools could empower efforts to achieve patient-centered care if health systems know how to integrate these technologies effectively. Continue Reading
By- Kelsey Waddill, Managing Editor and Multimedia Manager
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News
07 Nov 2024
Digital patient engagement tool cut early childhood obesity
The digital patient engagement tool reduced early childhood obesity prevalence among kids at the highest end of BMI scales. Continue Reading
By- Sara Heath, Executive Editor
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Feature
04 Nov 2024
Why rural telehealth alone can't fix care access problems
Without fixing workforce shortages and social determinants issues, rural telehealth's impact on care access will be limited. Continue Reading
By- Sara Heath, Executive Editor
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News
17 Jun 2024
Patient safety, satisfaction soar with remote care management
In addition to high patient satisfaction and good patient safety performance, telehealth improved access to remote care management. Continue Reading
By- Sara Heath, Executive Editor