Features

Features

• Charting the Future of Patient Experience and Technology

  Connected health swooped in to define the patient experience during the pandemic, but as healthcare moves forward it must remember that quality healthcare goes beyond tech.  Continue Reading

• How Healthcare Is Starting to Heal Damaged Black Patient Trust

  A history of racism in medicine and implicit bias tainting patient-provider communication has resulted in a significant barrier to Black patient trust.  Continue Reading

• How Do Social Determinants of Health Affect Patient Wellness?

  Different social determinants of health affect patient wellness by limiting patient access to key health and lifestyle resources.  Continue Reading

• “First Do No Harm:” Combatting Black Maternal Health Disparities

  Decades of health inequities have led to stark, and worsening, black maternal health disparities.  Continue Reading

• How Coronavirus Sparked Industry Collaboration, Team-Based Care

  As the nation contends with an unprecedented global health crisis, clinicians are meeting the moment with never before seen levels of team-based care and industry collaboration.  Continue Reading

• Smart Hospitals Making the Future of Patient Experience a Reality

  Smart hospital rooms might look like something out of the future, but they are slowly bringing a modernized patient experience to the present.  Continue Reading

• Using Social Determinants of Health to Drive Medication Adherence

  Programs to address the social determinants of health have the potential to improve medication adherence rates.  Continue Reading

• What the CMS Hospital Star Ratings Mean for Care Quality, Patients

  Hospitals must understand how the CMS Hospital Star Ratings are calculated in order to make an action plan to improve care quality and patient experiences.  Continue Reading

• How Non-Clinical Staff Enable Patient Engagement, Care Coordination

  Patient navigators, health coaches, and community health workers are key to patient engagement and care coordination. But what is the difference between these non-clinical jobs?  Continue Reading

• How Rideshare Companies Can Address Social Determinants of Health

  Rideshare companies have become an important vehicle for driving better patient care access and addressing the social determinants of health.  Continue Reading

• Improving Pediatric Patient Experiences with Age-Appropriate Education

  At Boston Children’s Hospital and Children’s Hospital of Philadelphia, reducing patient fears and improving pediatric patient experiences is child’s play.  Continue Reading

• Patient Pre-Registration Tips for a Quality Consumer Experience

  Pre-registration will ideally replace convoluted patient check-in processes, helping to improve the patient registration experience.  Continue Reading

• Strategies for Rural Patient Healthcare Access Challenges

  Regional providers and industry leaders and policymakers must work together to overcome rural patient healthcare access challenges.  Continue Reading

• How to Create, Conduct Community Health Needs Assessments

  Community health needs assessments are not only an IRS requirement, but also a critical tool for forging community health partnerships.  Continue Reading

• Overcoming Patient Barriers to Chronic Disease Management

  Non-compliant patients aren't simply ignoring their chronic disease management plans; they usually have a series of barriers keeping them from adherence.  Continue Reading

• How Hospitals Can Raise Patient Satisfaction, CAHPS Scores

  Improving patient satisfaction scores, such as CAHPS, is key for driving practice reputation and reimbursements.  Continue Reading

• Patient Engagement Strategies for Post-Discharge Follow-Up Care

  Ensuring patients attend their post-discharge follow-up care is critical to driving health outcomes.  Continue Reading

• Balancing Patient Portal Privacy and Access for Pediatric Care

  Patient portals in pediatrics raise several privacy issues, especially as patients age into adolescence and young adulthood.  Continue Reading

• What Providers Should Know to Improve Patient Access to Healthcare

  Ensuring patient access to healthcare is an important piece of the patient engagement puzzle.  Continue Reading

• How Will MACRA Impact Patient Engagement, Care Coordination?

  As the first reporting period draws nearer, providers will need to understand the patient engagement requirements listed under MACRA.  Continue Reading

• How Patient Engagement Supports Chronic Disease Management

  In order for providers to be successful in chronic disease management, they must employ strong patient engagement strategies.  Continue Reading

• How the Affordable Care Act Impacts Patient Engagement

  The signing of the Affordable Care Act brought the healthcare industry full-throttle into the age of patient-centered care and patient engagement.  Continue Reading

• How Patient Portals Improve Patient Engagement

  Patient portals are a regularly talked-about technology in a doctor's tool belt, but how can they use the portal to boost patient engagement?  Continue Reading