New & Notable
Patients send 2M messages to ChatGPT. How can docs respond?
Healthcare providers can adjust communication strategies to account for healthcare consumer use of AI tools like ChatGPT.
OpenAI launches ChatGPT Health for consumer use
OpenAI said ChatGPT Health can integrate a user's medical records to provide more tailored answers to health queries.
Public unclear what CDC-backed shared decision-making is
Many patients misunderstand shared decision-making, a red flag as the CDC now recommends the practice before getting six previously endorsed childhood vaccines.
Is 2026 the year healthcare will open the digital front door?
Healthcare organizations need to assess patient needs and refocus resources onto the digital front door.
Healthcare Strategies: A Podcast
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A podcast for healthcare professionals seeking solutions to today's and tomorrow's top challenges. Hosted by the editors of Xtelligent Healthcare Media, this podcast series focuses on real-world use cases that are leading to tangible improvements in care quality, outcomes, and cost.
Guests from leading provider, payer, government, and other organizations share their approaches to transforming healthcare in a meaningful and lasting way.
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Latest News
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Zocdoc: Patients valued in-person, timely access to care in 2025
Zocdoc data shows that once patients find the right provider who offers timely access to care, patient loyalty grows.
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Health execs say AI boosts patient outreach, but investment lags
Despite nearly all healthcare executives saying AI can enhance patient outreach, adoption of tools to automate communication falls short.
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Healthgrades, Zocdoc deal adds online booking to provider reviews
The companies said patients will be able to use Zocdoc to book appointments in real-time when using Healthgrades' provider search function.
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Americans trust AMA over CDC for vaccine advice
Despite greater public trust in the AMA over the CDC, survey data shows a concerning trend of uncertainty and confusion regarding vaccines and autism.
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Safety-net clinics, Planned Parenthood key to contraceptive access
New KFF data shows that safety-net clinics and Planned Parenthood are key providers of contraceptive care, but funding changes jeopardize access.
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Survey: Seniors willing to drive an hour for primary care access
With primary care access strained by increasing patient demand and a dwindling PCP workforce, seniors say they're willing to drive extra to access care.
Features
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Do information blocking, test result rules hurt patients?
Immediate resulting provisions under information blocking rules might warrant another look to allow doctors to counsel their patients through potentially serious test results.
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Why nurses are key to building patient health literacy about AI
Nurses could effectively help build patient health literacy about AI, but they themselves must be empowered with information about the technology.
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Behind Sutter Health's new chronic disease management program
Sutter Health's chronic disease management program, Sutter Sync, leverages remote patient monitoring and dedicated teams to support wraparound patient engagement.
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Health IT pros talk AI transparency in the patient experience
As AI permeates more patient experiences, healthcare experts say AI transparency will be key to ensuring patient trust.