New & Notable

U.S. patient experience gets C grade, driven by poor cost scores

Most of the U.S. patient experience has room for improvement, but high healthcare costs are perhaps the biggest pain point for consumers.

The D+ grade in preterm birth rates is another problem in a U.S. maternity care landscape defined by inequities and poor healthcare access.

The Commonwealth Fund said that 62.3% of low-income kids have gotten all early childhood vaccines compared to 77.9% of high-income kids who have.

In its fall 2025 Hospital Safety Grades, The Leapfrog Group flagged a link between health system affiliation and A-ratings in patient safety.

A podcast for healthcare professionals seeking solutions to today's and tomorrow's top challenges. Hosted by the editors of Xtelligent Healthcare Media, this podcast series focuses on real-world use cases that are leading to tangible improvements in care quality, outcomes, and cost.

Guests from leading provider, payer, government, and other organizations share their approaches to transforming healthcare in a meaningful and lasting way.
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Why FQHCs are key to boosting cervical cancer screening rates

Because FQHCs serve a sizeable proportion of folks with care gaps, they could be instrumental in boosting cervical cancer screening rates nationwide.
AI-drafted patient portal messages save 7% on response times

Research revealed that using an AI-drafted patient portal message reduced the amount of time it takes for clinicians to respond, but other inefficiencies remain.
Which patients face barriers accessing GLP-1 prescriptions?

White patients were more likely to fill their GLP-1 prescriptions, outlining potential access barriers for Black and Hispanic patients that warrant study.
Epic's MyChart Central expands unified experience in new states

MyChart Central is now live at every health system in Louisiana, which Epic says is a big step toward streamlining the patient portal experience.
Why docs must lead patient education debunking Tylenol claims

As patients question claims about Tylenol and autism, their trust in institutions falters. Is it up to doctors to fill in patient education gaps?
Qualtrics buys Press Ganey for $6.75B, cites AI and patient data

Qualtrics and Press Ganey Forsta stated that the combination will help bring together their respective AI technology and patient experience insights.

Behind Sutter Health's new chronic disease management program

Sutter Health's chronic disease management program, Sutter Sync, leverages remote patient monitoring and dedicated teams to support wraparound patient engagement.
Health IT pros talk AI transparency in the patient experience

As AI permeates more patient experiences, healthcare experts say AI transparency will be key to ensuring patient trust.
How AdventHealth's tailored patient outreach closed care gaps

AdventHealth's patient outreach strategy addressed care gaps not just in terms of demographic-specific messaging, but also by acknowledging care access barriers.
How Spanish-speaking patient portal AI promotes health equity

Ensuring patient portal AI responses can be crafted in multiple languages is an essential step to preventing tech-fueled health equity issues.