New & Notable
90% of patients re-check AI chatbot health info with other sources
Patients using AI chatbots for health verify information with their healthcare providers, online resources and reputable academic research and databases.
Amazon One Medical launches weight management program including GLP-1 drugs
Amazon argues the offering is a more comprehensive approach to weight management, allowing patients to receive ongoing support care and transparent pricing on prescriptions.
— Healthcare Dive
Yelp launches appointment scheduling button from Zocdoc
When looking up provider profiles on Yelp, patients can now click an appointment scheduling button from Zocdoc to book with new providers.
Which patient care access barriers deter cancer screening?
New data shows that costs, logistical challenges and fear are the leading patient care access barriers discouraging cancer screening.
Healthcare Strategies: A Podcast
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A podcast for healthcare professionals seeking solutions to today's and tomorrow's top challenges. Hosted by the editors of Xtelligent Healthcare Media, this podcast series focuses on real-world use cases that are leading to tangible improvements in care quality, outcomes, and cost.
Guests from leading provider, payer, government, and other organizations share their approaches to transforming healthcare in a meaningful and lasting way.
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Latest News
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42% of patients using AI for health don't follow up with a doctor
Health IT experts stress that AI chatbots should not replace the expertise of a clinician, but KFF data shows half of patients aren't visiting a provider after chatting with AI.
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Patients hide their AI use, but docs say they don't have to
A new Zocdoc report shows that patients are curious about using AI to learn more about their health, and doctors say this could cultivate stronger patient engagement.
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Verily launches AI chatbot in increasingly competitive market
Verily joins a number of competitors in its launch of a consumer-facing AI chatbot, Violet, to provide health insights to users.
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Microsoft joins the AI chatbot market with Copilot Health
Microsoft is framing Copilot Health as a complement to patient–provider relationships, but the company's own data suggest it's filling in where care access falters.
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Amazon expands Health AI chatbot to all customers
Amazon's move to expand its Health AI chatbot could help it gain greater traction in a growing consumer-facing health AI market.
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ECRI: AI's diagnostic capabilities pose patient safety risk in 2026
ECRI said AI use in diagnostic care could be a patient safety risk this year, echoing its earlier warning that patient-facing AI use could threaten safety.
Features
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How a safety-net system reached 70% colorectal cancer screening rates
NYC Health + Hospitals streamlined its FIT kit processes, patient education and follow-up care programs to boost colorectal cancer screening rates to 70%.
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Athenahealth uses Health Tech Ecosystem to unify patient experience
A step forward in its Health Tech Ecosystem pledge, athenahealth has partnered with b.well to let patients lead their health data sharing through a QR code.
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How health systems can navigate the rise of the consumer AI chatbot
Healthcare AI chatbots aren't going anywhere, so provider organizations need to determine the best path forward to enable patient engagement -- and patient safety.
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How a Mass. health system boosted patient safety reporting by 500%
It wasn't just IT that helped Emerson Health boost patient safety reporting by 500%. The health system also invested in building a just culture around patient safety.