New & Notable
42% of patients using AI for health don't follow up with a doctor
Health IT experts stress that AI chatbots should not replace the expertise of a clinician, but KFF data shows half of patients aren't visiting a provider after chatting with AI.
Patients hide their AI use, but docs say they don't have to
A new Zocdoc report shows that patients are curious about using AI to learn more about their health, and doctors say this could cultivate stronger patient engagement.
Verily launches AI chatbot in increasingly competitive market
Verily joins a number of competitors in its launch of a consumer-facing AI chatbot, Violet, to provide health insights to users.
Athenahealth uses Health Tech Ecosystem to unify patient experience
A step forward in its Health Tech Ecosystem pledge, athenahealth has partnered with b.well to let patients lead their health data sharing through a QR code.
Healthcare Strategies: A Podcast
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A podcast for healthcare professionals seeking solutions to today's and tomorrow's top challenges. Hosted by the editors of Xtelligent Healthcare Media, this podcast series focuses on real-world use cases that are leading to tangible improvements in care quality, outcomes, and cost.
Guests from leading provider, payer, government, and other organizations share their approaches to transforming healthcare in a meaningful and lasting way.
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Latest News
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U.S. News launches hospital compare tool for consumer use
Healthcare organizations need a clean online reputation as more companies launch hospital compare tools for healthcare consumerism.
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First study of ChatGPT Health questions triage efficacy
The study, which is the first to assess OpenAI's ChatGPT Health tool, found that the system under-triages serious medical emergencies and mental health crises.
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73% of patients ask docs for health info, while only 16% ask AI
As the options for health-related AI chatbots increase, most patients still prioritize information from their doctors of medical professionals.
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Report: Having a PCP improves chronic disease prevention, management
The report showed that 95.5% of adults with a primary care provider get screenings for chronic disease prevention, compared to just 67.6% of those without a PCP.
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47% of patients trust CDC, down from start of RFK Jr. tenure
With fewer patients trusting the CDC for vaccine information, healthcare professionals need to step in to fill an information vacuum that could have public health consequences.
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HHS backed at-home cervical cancer screening. Will women use it?
Women still prefer in-office sampling, but at-home cervical cancer screening is preferred by traditionally underserved patients who might be behind on their screenings.
Features
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How health systems can navigate the rise of the consumer AI chatbot
Healthcare AI chatbots aren't going anywhere, so provider organizations need to determine the best path forward to enable patient engagement -- and patient safety.
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How a Mass. health system boosted patient safety reporting by 500%
It wasn't just IT that helped Emerson Health boost patient safety reporting by 500%. The health system also invested in building a just culture around patient safety.
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Using text message patient outreach beyond appointment reminders
Although appointment reminders are the top use case for text message patient outreach, Corewell Health found SMS also helps plug patients into the full digital experience.
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Are AI chatbots exposing healthcare's patient engagement limits?
Experts might be mixed in their reviews of AI chatbots for patients, but there's one thing they do agree on: there's a patient engagement gap, and AI is trying to fill it.