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How do high-deductible health plans affect patient experience?

How do high-deductible health plans affect patient experience?

High-deductible health plans have been linked to higher out-of-pocket costs and lower care access, ultimately affecting the patient experience.

What is the chronic care model (CCM) in healthcare?

What is the chronic care model (CCM) in healthcare?

The chronic care model considers both social and health system factors that influence a patient's clinical outcomes and disease progression.

Cross-sector deals to define healthcare consumerism in 2025

Cross-sector deals to define healthcare consumerism in 2025

Pushed by slim margins and the demands of healthcare consumerism, incumbent providers are expected to make deals with Big Tech come 2025.

Is AI the key to understanding patient experience data?

Is AI the key to understanding patient experience data?

AI is working to distill the reams of patient experience data that healthcare organizations need to support better clinic encounters.

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