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16 Apr 2025
Tariffs and CX: Hold on to customers during an economic storm
Delivering excellent customer experience is a tough job on regular days. Now add rising prices because of tariffs.
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16 Apr 2025
Medicaid work requirements might spur 5M in coverage losses
Experts say complex documentation requirements might cause those meeting Medicaid work requirement criteria to lose their coverage.
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16 Apr 2025
Footballers object to processing of performance data
Football players are seeking to gain more control of their performance data through ‘stop processing’ requests, in an attempt to strike a better balance between firms’ commercial interests and the data rights of footballers