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24 Feb 2025
Zendesk to acquire Local Measure, boosting AI-powered voice capabilities
The acquisition will strengthen Zendesk’s contact centre offering and integration with Amazon Connect, targeting larger enterprise clients
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24 Feb 2025
Anthropic intros hybrid reasoning model: Claude 3.7 Sonnet
The model can perform both generic LLM and reasoning tasks. It is optimized for business use. The vendor also introduced an agent for generating code.
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24 Feb 2025
Apple pulls Advanced Data Protection in UK, sparking concerns
Privacy and security concerns mount, as Apple pulls the end-to-end encryption feature for users located in the U.K. following pressures from the government.