TechTarget News
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17 Mar 2025
Cisco makes Webex AI updates widely available
The Cisco AI Assistant in Webex Contact and the Webex AI Agent for self-service customer support are now generally available. More AI features are coming.
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17 Mar 2025
PSNI’s ‘ridiculous’ withholding of evidence in spying operation delayed court hearings
Landmark ruling by the Investigatory Powers Tribunal will decide whether the surveillance court can award costs against government bodies accused of unreasonable behaviour
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17 Mar 2025
Microsoft takes Teams Phone to Dynamics 365 Contact Center
Microsoft's updates for Teams Phone include Dynamics 365 Contact Center integration and Copilot features to improve customer service.