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17 Jul 2024
Salesforce to release autonomous AI customer service agents
Salesforce's next generation of customer service chatbots will use sharpened AI tools – and, in theory, wits -- to choose their own adventure among Flows and actions.
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17 Jul 2024
New C3 AI application aims to help government apply GenAI
The application will help contact centers find information about health benefits and real estate. The vendor introduced the new application with Google Cloud.
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17 Jul 2024
How the Mercedes F1 IT team helped Lewis Hamilton win the British Grand Prix
Computer Weekly went behind the scenes with the Mercedes-AMG Petronas Formula One team, during its victorious British Grand Prix weekend, to find out about the role of IT in beating the stopwatch