TechTarget News
News from TechTarget's global network of independent journalists. Stay current with the latest news stories. Browse thousands of articles covering hundreds of focused tech and business topics available on TechTarget's platform.Latest News
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20 Dec 2024
Trump's stance on E-Verify checks shifting over time
By Patrick ThibodeauEmployers remain cautious about how immigration policies will change under Trump, given his waffling over E-Verify checks and the potential for a DACA repeal.
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20 Dec 2024
Post Office creates CTO role to support ‘extensive and complex’ plans
By Karl FlindersPost Office bolsters its IT leadership team as it grapples with massive tech transformation with the nation looking on
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20 Dec 2024
HTI-3 final rule updates information blocking exceptions
By Hannah NelsonThe Health Data, Technology and Interoperability: Protecting Care Access (HTI-3) final rule adds a new information blocking exception to protect access to reproductive healthcare.
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Business Apps News from the past 365 days
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01 Aug 2024
CrowdStrike shareholders sue, alleging false security claims
By Alex ScroxtonA US pension fund is lining up a lawsuit against CrowdStrike, claiming the cyber company lied about the integrity of its systems, leading to failings that caused a worldwide IT outage
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01 Aug 2024
Businesses fail to deliver consistently positive customer experience
By Joe O’HalloranResearch from a leading global business school’s publishing arm finds that even though 94% of business leaders think good customer experience is important for business success, just 38% believe they can deliver it
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01 Aug 2024
Slow weeks of summer an ideal time for training
By Simon QuickeThe next few weeks could present opportunities for the development of personal skills across the channel
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01 Aug 2024
SupportLogic acquires xFind for customer service experience AI
By Don FluckingerStartup SupportLogic buys xFind to add generative AI to its service analytics platform, and in the process takes on much larger competition such as Qualtrics, Medallia and Verint.
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01 Aug 2024
Altair, LG extend connected vehicle infotainment tech lifespans
By Joe O’HalloranCollaboration between computational intelligence company and CE giant said to have seen complex fatigue analysis reduce development time for vehicle infotainment components by more than 20%
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01 Aug 2024
Meta’s Zuckerberg looks ahead to AI-generated adverts
By Cliff SaranFacebook’s parent company is driving artificial intelligence across its advertising platform, supported by open source development
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31 Jul 2024
API attacks surge by 65% in APAC, fuelled by rapid digitisation
By Aaron TanAkamai's report reveals a significant rise in cyber attacks on web applications and APIs in the region over the past year, with financial and commerce sectors hardest hit
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31 Jul 2024
Court overturns Appian’s $2bn trade secrets award against Pegasystems
By Bill GoodwinBusiness process management software suppliers Pegasystems and Appian head for retrial after a judge finds flaws in trade secrets trial
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31 Jul 2024
Mayor launches London Privacy Register for smart city information
By Sebastian Klovig SkeltonTo increase transparency around and trust in London’s smart city technology deployments, the London Privacy Register aims to provide the public with more information about the systems they encounter in their day-to-day lives
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31 Jul 2024
Salesforce, Box integrate document AI into Slack
By Don FluckingerAs Salesforce prepares to roll out its own generative AI tools for Slack this fall, Box adds AI for joint users, who can use GenAI on their Box content in Slack channels.
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30 Jul 2024
How India is driving road safety with technology
By Pratima HarigunaniTraffic departments, law enforcers and new-tech players are betting on technology tools such as AI-powered drones and mobile apps to improve road safety across India
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30 Jul 2024
Julia White, Scott Russell to leave SAP executive board
By Jim O'DonnellTwo executive board members will depart SAP in a move that the company says is both to streamline the structure of the board and to focus on its AI-first strategy.
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30 Jul 2024
Workday, Salesforce to integrate data with AI by year's end
By Patrick ThibodeauWorkday, the first SaaS provider in the Salesforce Zero Copy Partner Network, will integrate data with Salesforce, allowing AI-driven queries across HR, financial and CRM platforms.
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30 Jul 2024
Generative AI poised to upend legal sector
By Don FluckingerSome industries might be wary of generative AI, but not legal. We find out how -- and why -- attorneys are embracing it in this Q&A with eDiscovery AI's founder, Jim Sullivan.
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30 Jul 2024
How to stop AI costs from soaring
By Cliff SaranGenerative AI promises to improve business efficiency, but Gartner has found many projects are failing to get beyond pilot roll-outs
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30 Jul 2024
Lemongrass taking advantage of SAP cloud moves
By Simon QuickeVendor’s encouragement to customers to adopt its Rise technology has opened up opportunities for its channel
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30 Jul 2024
Government commits at least £540m to financial redress for wrongfully convicted Post Office staff
By Karl FlindersHundreds of eligible former subpostmasters and branch staff are yet to come forward to have convictions overturned, but government hopes new scheme will encourage them to do so
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29 Jul 2024
AI ‘changing everything’ about customer experience
By Joe O’HalloranStudy from customer experience technology provider reveals the profound effect AI is having in its industry, taking it beyond traditional, manual services to more advanced, technological-driven experiences
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29 Jul 2024
Scam CrowdStrike domains growing in volume
By Alex ScroxtonHundreds of malicious domains exploiting CrowdStrike’s branding are appearing all over the web in the wake of the 19 July outage. Experts from Akamai share some noteworthy examples, along with guidance on how to avoid getting caught out
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29 Jul 2024
CrowdStrike says most Falcon sensors now up and running
By Alex ScroxtonThe vast majority of CrowdStrike Falcon sensors affected by a coding error have now been recovered, with a final resolution expected this week
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29 Jul 2024
WTO digital trade agreement aims to modernise global commerce
By Sebastian Klovig SkeltonA digital trade deal negotiated over five years at the World Trade Organization has been signed by 91 countries, laying the groundwork for a new global digital trade regime
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29 Jul 2024
ALSO strengthens European position with Westcoast
By Simon QuickeDistributor tie-up will provide Swiss channel player with more options in the UK, Ireland and France
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28 Jul 2024
Nearly a third of GenAI projects to be dropped after PoC
By Aaron TanAt least 30% of generative AI projects will be abandoned by 2025 as organisations struggle to realise the value of the technology, says Gartner
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26 Jul 2024
Vince Cable says the Post Office ‘lied’ to the government over Horizon issues
By Karl FlindersIn the latest Post Office scandal public inquiry hearings, Vince Cable and Greg Clark reflected on their time as the minister heading the department responsible for the Post Office
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25 Jul 2024
Why is CrowdStrike allowed to run in the Windows kernel?
By Cliff SaranMicrosoft has pointed the finger at EU regulators, blaming them for a ruling that means it needs to offer third parties access to the core Windows OS
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25 Jul 2024
India bolsters digital agriculture and space tech in Budget 2024
By Kavitha SrinivasaIndia will extend its digital public infrastructure to the agriculture sector and set up a venture capital fund for space startups, among other tech initiatives in its latest Budget
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24 Jul 2024
CrowdStrike blames outage on content configuration update
By Alex ScroxtonCrowdStrike publishes the preliminary findings of what will be a lengthy investigation into the root causes of the failed 19 July update that caused Windows computers to crash all over the world
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24 Jul 2024
Post Office ‘acted the victim’ and civil servants ‘abandoned their principles’, says former minister
By Karl FlindersFormer government minister tells inquiry the Post Office always played the victim of subpostmasters that it considered either ‘incompetent’ or ‘criminal’
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24 Jul 2024
SAP’s Klein bets on cloud stickiness
By Cliff SaranThe SAP CEO said the quiet part out loud while answering a question on the cloud backlog during the company’s most recent earnings call
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24 Jul 2024
Qualtrics CEO: AI can make businesses more human
By Aaron TanQualtrics CEO Zig Serafin believes AI can democratise experience management and help businesses better understand what matters to both customers and employees
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24 Jul 2024
CrowdStrike chaos: Enterprises urged to take protective action in wake of botched software update
By Caroline DonnellyEnterprises that emerged unscathed from the roll-out of the botched CrowdStrike software update are being urged to view it as a wake-up call rather than a lucky escape
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23 Jul 2024
NCA seizes thousands of social media accounts used by people smugglers
By Alex ScroxtonA three-year campaign has seen thousands of social media posts and accounts used to advertise the services of illegal people smugglers taken down
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23 Jul 2024
Adtech, regulators react to Google's third-party cookie reversal
By Don FluckingerFollowing many delays and an alternative still in development, Google has relented to advertisers on the timing of depreciating third-party cookies.
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23 Jul 2024
Innovations to power secure-by-design development
By Alex ScroxtonSecure Code Warrior unveils technology designed to help CISOs and AppSec teams ensure their projects remain safe and free of coding errors and vulnerabilities – a big issue following the CrowdStrike incident
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23 Jul 2024
Former minister felt she was fighting department over Post Office controversy
By Karl FlindersFormer government minister was fighting with Shareholder Executive officials as she probed for information following allegations brought to her by MPs
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23 Jul 2024
Chrome cookies reprieved amid Google Privacy Sandbox changes
By Alex ScroxtonGoogle abruptly changes tack on third-party cookies in its Chrome web browser, cancelling plans to deprecate them in favour of an unspecified ‘new experience’ for users
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23 Jul 2024
Why did CrowdStrike cause the Windows Blue Screen?
By Cliff SaranThe ‘blue screen of death’ signals a catastrophic Windows failure, which is exactly what many people faced on 19 July 2024 – but why did it happen?
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23 Jul 2024
Huawei Cloud doubled its Singapore business in 2023
By Aaron TanHuawei Cloud grew its Singapore business by over 100% last year, with customers such as Ninja Van leveraging its services to run key workloads
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22 Jul 2024
CrowdStrike chaos shows risks of concentrated ‘big IT’
By Alex ScroxtonThe concentration of so much mission-critical technology in the hands of a few large suppliers makes incidents like the Microsoft-CrowdStrike outage all the more dangerous
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22 Jul 2024
How Co-op is preparing for the move off SAP ECC
By Cliff SaranWith end of support in 2027, Co-op has deployed its SAP ECC systems onto Rise, as a step to S/4Hana migration
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22 Jul 2024
Ed Davey and Jo Swinson ‘handled’ by civil servants in Post Office cover-up, says Sir Alan Bates
By Karl FlindersEvidence in public inquiry revealed how ministers in charge of Post Office were left in the dark at a time when campaigners, MPs and journalists were looking for answers
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19 Jul 2024
U.S. continuous security clearance vetting hits IT disaster
By Patrick ThibodeauU.S. continuous security clearances system faces severe delays and budget overruns. The now $1.7B project is years behind schedule, affecting millions of federal workers.
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19 Jul 2024
Global Microsoft outage hits NHS GP IT system
By Lis EvenstadThe Emis Web IT system used by more than half of GP practices in the UK is down, following the worldwide Microsoft outage
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19 Jul 2024
CrowdStrike security update fails Windows PCs globally
By Cliff SaranAn update to the security firm’s Falcon service has led to many Windows users being unable to work this morning. Microsoft 365 is also affected
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18 Jul 2024
DBS rolls out GenAI assistant for customer service teams
By Aaron TanThe CSO Assistant was built entirely in-house and uses a large language model tailored to local languages
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18 Jul 2024
Growth in nude image sharing heightens cyber abuse risk
By Alex ScroxtonThe normalisation of sharing self-created intimate content with others is putting great numbers of people at risk of online abuse, says Kaspersky
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18 Jul 2024
Government trusted ‘abuser’ over the abused on Post Office scandal
By Karl FlindersThe government referred allegations about subpostmasters’ mistreatment by the Post Office to the alleged abuser itself
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18 Jul 2024
Neo4j eyes GenAI workloads in APAC
By Aaron TanNeo4j is targeting GenAI workloads in the fast-growing APAC market by leveraging knowledge graphs to improve the accuracy and explainability of large language models
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18 Jul 2024
DHSC ramps up departmental investment in data scientists
By Caroline DonnellyThe Department of Health and Social Care is revealed to be the latest government entity to have invested in building out its data science capabilities
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17 Jul 2024
OpenText broadens content AI services in quarterly release
By Don FluckingerOpenText adds generative AI tools for enterprise information management, security, business process mining and more in its 24.3 Cloud Editions update.
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17 Jul 2024
Salesforce to release autonomous AI customer service agents
By Don FluckingerSalesforce's next generation of customer service chatbots will use sharpened AI tools -- and, in theory, wits -- to choose their own adventure among Flows and actions.
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16 Jul 2024
Fujitsu analyst gave witness statements when more qualified colleagues refused
By Karl FlindersFujitsu employee provided witness statements to courts in cases against subpostmasters despite not understanding the evidence, after qualified IT experts refused
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15 Jul 2024
Judge allows AI lawsuit against Workday to proceed
By Patrick ThibodeauA court partially allows a lawsuit against Workday to advance, raising questions about AI's role in hiring. The case may set precedent for applying discrimination laws to AI tools.
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15 Jul 2024
Schools hit with cost hike as free Microsoft licences end
By Cliff SaranThe A1 Plus academic licence, which gave teachers and pupils access to the Microsoft productivity suite, stops in August
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15 Jul 2024
Channel moves: Who's gone where?
By Simon QuickeMoves this week across the industry at Sota, OneTrust, Qumulo, Tollring and Object First
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15 Jul 2024
How Snowflake is tackling AI challenges
By Aaron TanSnowflake’s regional leader Sanjay Deshmukh outlines how the company is helping customers to tackle the security, skills and cost challenges of AI implementations
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15 Jul 2024
Civil servant said subpostmasters’ threat of legal action was ‘sabre-rattling’
By Karl FlindersPost Office scandal public inquiry hears damning evidence capping off a bad week for the reputation of high-profile civil servants
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12 Jul 2024
Businesses left in legal limbo with FTC noncompete ban
By Makenzie HollandEmployers need to start planning for compliance with the FTC noncompete ban, effective Sept. 4, despite uncertainty around whether the rule will hold up in court.
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12 Jul 2024
Humans in the loop won't prevent AI disasters, experts say
By Patrick ThibodeauNational Academies workshops reveal skepticism that humans in the loop could prevent an AI mishap. Experts highlight human flaws and AI's disarming nature as concerns.
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12 Jul 2024
Public awareness of ID security grows, but big obstacles remain
By Alex ScroxtonConsumers are improving their awareness of the issues around digital identity security, but there are still some big issues preventing many from doing better, according to an Okta report
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12 Jul 2024
IBM: Reimagine processes to unlock AI’s value
By Aaron TanAsia-Pacific organisations must reimagine processes for AI success, says IBM’s general manager for the region, Paul Burton
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11 Jul 2024
FTC, DOJ take aim at dark patterns with Adobe lawsuit
By Makenzie HollandThe FTC and DOJ's lawsuit against Adobe targets dark patterns by claiming that Adobe's allegedly difficult cancellation process traps consumers in unwanted subscriptions.
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11 Jul 2024
Zoom unveils no-code workflow builder to boost workplace efficiency
By Joe O’HalloranComms and collaboration tech provider announces beta of workplace automation option that uses AI-powered features to streamline routine tasks, boosting efficiency and freeing up time for more meaningful work
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10 Jul 2024
Civil servant was lone voice on Post Office board to query legal plan that blew taxpayers' cash
By Karl FlindersGovernment representative felt he was 'in a minority of one' on the Post Office board of directors in questioning the handling of a High Court battle with subpostmasters that cost £100m
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10 Jul 2024
Setting the high bar in digital transformation
By Aaron TanRoel Louwhoff, Standard Chartered’s chief transformation, technology and operations officer, outlines what it takes for the company to become a client-focused, data-driven bank
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09 Jul 2024
Amid layoffs, UKG is hiring, especially in India
By Patrick ThibodeauUKG, citing a need to redirect its spending, cut more than an estimated 2,000 employees. But its hiring continues, with many jobs based in India, some with U.S. support roles.
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09 Jul 2024
Hyper-V zero-day stands out on a busy Patch Tuesday
By Alex ScroxtonMicrosoft has fixed almost 140 vulnerabilities in its latest monthly update, with a Hyper-V zero-day singled out for urgent attention
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09 Jul 2024
Government left monitoring of Post Office to ‘luck’
By Karl FlindersIf the Post Office board failed to spot bad faith within its management, it would be down to ‘luck’ for the government to find out
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08 Jul 2024
Channel moves: Who’s gone where?
By Simon QuickeIn a week that saw major personnel changes on the benches of the House of Commons, the moves continued across the channel
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08 Jul 2024
Sir Alan Bates welcomes MP’s elevation to House of Lords
By Karl FlindersFormer Labour MP has moved to the House of Lords where he will continue campaigning for justice for victims of the Horizon scandal
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04 Jul 2024
UK data regulator should investigate police cloud deployments
By Sebastian Klovig SkeltonThe Scottish biometrics commissioner has called for the UK Information Commissioner’s Office to formally investigate whether Police Scotland’s cloud-based evidence sharing system is fully compliant with data protection laws
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04 Jul 2024
How Qualtrics is driving experience management with AI
By Aaron TanDuring the Sydney leg of its X4 conference, Qualtrics’ top executives dived deeper into its efforts to help organisations improve customer and employee experiences with AI
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03 Jul 2024
UK must push forward greater use of open tech
By Cliff SaranOpenUK is calling on policymakers to put more effort into building the UK’s open source capabilities
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03 Jul 2024
Logicalis: Sustainability still a top customer concern
By Simon QuickeEven with the tougher economic climate, the commitment by customers to greening their business and working with those with a similar mission remains solid
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02 Jul 2024
SCOTUS ruling shifts H-1B visa landscape
By Patrick ThibodeauThe H-1B visa program could face more legal challenges and pressure for congressional reform following a Supreme Court ruling that limits federal agencies' regulatory power.
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02 Jul 2024
Dassault Systèmes and Mistral AI team to accelerate edge AI generative economy
By Joe O’HalloranLeading provider of engineering design systems and artificial intelligence firm form partnership combining industrial ecosystem and frontier AI to industries in a trusted environment, to deliver secure, scalable, AI-driven services
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02 Jul 2024
Nordic banks pursue AI in battle with digital competitors
By Gerard O'DwyerTraditional Nordic banks are raising their investments in artificial intelligence to help them retain market share in increasingly populated sector
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02 Jul 2024
Interview: Nvidia on AI workloads and their impacts on data storage
By Antony AdsheadWe talk to Charlie Boyle of Nvidia about data challenges in artificial intelligence, key practical tips for AI projects, and demands on storage of training, inferencing, RAG and checkpointing
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02 Jul 2024
Kyndryl eyes mainframe workloads in ASEAN
By Aaron TanKyndryl and AWS open centre of excellence in Malaysia to help ASEAN enterprises modernise and migrate their mainframe workloads to the cloud
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28 Jun 2024
AWS' Amazon Q adds Connect contact center integration
By Don FluckingerAmazon Connect, AWS' contact center platform, takes aim at solving the customer service agent's biggest problem: app switching during customer calls.
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28 Jun 2024
How FWD is driving its digital strategy
By Aaron TanFWD’s group chief technology and operations officer talks up how the pan-Asian insurer is driving change faster and putting technology at the heart of its services
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28 Jun 2024
Trump's liberal green card plan faces skepticism
By Patrick ThibodeauDonald Trump's plan to issue green cards to all college graduates exceeds Hillary Clinton's 2016 proposal and raises skepticism about the likelihood of it ever being adopted.
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28 Jun 2024
Sage: SMEs want the channel to be trusted advisors
By Simon QuickeFirm shares research that indicates partners are seen by small and medium-sized customers as the source of digital transformation support
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27 Jun 2024
UKtech50 2024: The most influential people in UK technology
By Lis EvenstadComputer Weekly has announced the 14th annual UKtech50 – our definitive list of the movers and shakers in the UK tech sector
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27 Jun 2024
IT giant Atos faces collapse if restructuring talks fail
By Sebastian Klovig SkeltonFrench IT giant Atos is facing financial problems that could affect the ability of its UK arm to deliver key government contracts, including those related to NHS records in hospitals
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27 Jun 2024
Halo Trust partners with AWS to accelerate AI-led landmine clearance in Ukraine
By Caroline DonnellyLandmine clearance organisation Halo Trust is drawing on AWS’s AI expertise to see if the technology can accelerate the pace of its work in Ukraine
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27 Jun 2024
Box AI becomes free to Enterprise Plus subscribers
By Don FluckingerBox previews new features to come later this year -- including a revamped metadata API -- while dropping generative AI query fees for its highest tier of premium subscribers.
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27 Jun 2024
Hybrid workers call on employers to increase investment in connectivity
By Joe O’HalloranSurvey reveals lack of reliable mobile connectivity in the office is affecting seven in 10 hybrid workers, forcing a majority of employees to leave their office building simply to make a phone call
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27 Jun 2024
Experts shocked by ‘extraordinary’ claim made by Post Office IT expert witness
By Karl FlindersA former Fujitsu engineer made an ‘unbelievable’ claim about evidence he gave in witness statements when acting as an expert witness during Post Office prosecutions of subpostmasters
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27 Jun 2024
Gulf Edge to operate Google Distributed Cloud in Thailand
By Aaron TanThe Gulf Energy subsidiary will offer Google’s sovereign cloud service in Thailand with a focus on air-gapped configurations
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26 Jun 2024
SHRM warns of HR polycrisis from AI, incivility, DEI backlash
By Patrick ThibodeauSHRM CEO Johnny C. Taylor Jr. highlights a polycrisis facing HR managers, as political discord, AI's effects on the workplace and DEI battles challenge HR and workers.
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26 Jun 2024
Goldilock builds out partner network
By Simon QuickeSecurity vendor adds distributors and resellers to increase UK, US and European coverage and to support its plans to go indirect
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26 Jun 2024
Hume talks of ‘recovering market’ as TD Synnex shares Q2 numbers
By Simon QuickeDistributor’s numbers fall within guidance in second quarter as it looks towards stronger second half
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26 Jun 2024
Ignorance of ‘legal niceties’ from Post Office expert IT witness saw innocent people jailed
By Karl FlindersIT expert used by Post Office to give evidence supporting prosecutions of subpostmasters did not understand legal duties he was bound to
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26 Jun 2024
Police Scotland did not consult ICO about high-risk cloud system
By Sebastian Klovig SkeltonPolice Scotland chose not to formally consult with the data regulator about the risks identified with a cloud-based digital evidence sharing system, while the regulator itself did not follow up for nearly three months
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25 Jun 2024
Gong adds GenAI conversational intelligence for sales insights
By Don FluckingerGenerative AI tools in Gong's Smart Trackers provide deeper analysis into sales reps' communications with customers.
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25 Jun 2024
SAP public cloud migration requires architectural rethink
By Cliff SaranResearch from analyst Gartner has identified common issues IT leaders may encounter when moving S/4HANA to the public cloud
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25 Jun 2024
Numbers prove former subpostmaster federation boss’s ignorance over Post Office scandal
By Karl FlindersGeorge Thomson is ignoring the numbers when he downplays subpostmaster prosecutions based on Horizon data
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24 Jun 2024
Post Office expert IT witness Gareth Jenkins resigns BCS membership
By Karl FlindersThe former Fujitsu chief architect for Horizon has resigned as a member of the BCS after he was told he could be investigated
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24 Jun 2024
Abzorb shares experiences of apprenticeship scheme
By Simon QuickeAs those finishing A-levels contemplate their futures, channel player Abzorb shares experiences of its apprenticeship scheme