TechTarget News
News from TechTarget's global network of independent journalists. Stay current with the latest news stories. Browse thousands of articles covering hundreds of focused tech and business topics available on TechTarget's platform.Latest News
-
20 Dec 2024
Trump's stance on E-Verify checks shifting over time
Employers remain cautious about how immigration policies will change under Trump, given his waffling over E-Verify checks and the potential for a DACA repeal.
-
20 Dec 2024
Post Office creates CTO role to support ‘extensive and complex’ plans
Post Office bolsters its IT leadership team as it grapples with massive tech transformation with the nation looking on
-
20 Dec 2024
HTI-3 final rule updates information blocking exceptions
The Health Data, Technology and Interoperability: Protecting Care Access (HTI-3) final rule adds a new information blocking exception to protect access to reproductive healthcare.
Business Apps News from the past 365 days
-
15 Oct 2024
Adobe makes generative AI video model safe for enterprises
The new video model is trained on licensed content, appealing to enterprises that are worried about the security and legal implications of generative AI technology.
-
15 Oct 2024
Researchers: Work from home is key to business continuity
Researchers detail advice to companies about work-from-home readiness in disaster-prone areas. On their list? Remote and hybrid work readiness.
-
15 Oct 2024
Tech and digital skills key to improving police productivity
The Policing Productivity Review sees data and technology as a way of improving productivity and outcomes, as well as a potential means of restoring diminishing legitimacy, but warns there needs to be a revamp in digital skills, investment and coordination to harness the full range of benefits
-
15 Oct 2024
UK government unveils AI safety research funding details
Through its AI Safety Institute, the UK government has committed an initial pot of £4m to fund research into various risks associated with AI technologies, which will increase to £8.5m as the scheme progresses
-
15 Oct 2024
Hillingdon Council commits £9m to tech revamp in digital strategy
Hillingdon’s three-year digital strategy will see the council fund attempts to modernise its systems and infrastructure, change how residents interact with the local authority and make better use of data
-
15 Oct 2024
Distributors taking steps to widen reach
Moves made by Arrow, Ingram, Westcon-Comstor, Climb and Exclusive, plus an APAC opening at Nebula, show the desire to extend growth opportunities across the channel
-
15 Oct 2024
Bytes H1 numbers show benefits of software and services strategy
Channel player shares results for its first half, revealing a decline in hardware but improvements in other parts of the portfolio
-
15 Oct 2024
Gitex Global: Avaya augments CX role with AI-based Virtual Operations Manager
Virtual Operations Manager concept looks to highlight ‘art of the possible’, showing how human and AI collaboration can fundamentally alter the way customer experience is managed at the contact centre level
-
14 Oct 2024
How Zoom is charting its course towards an AI-first platform
Zoom CEO Eric Yuan talks up his vision for the future of work, the company's transition to an AI-powered platform and what it is doing to stay ahead of rivals
-
11 Oct 2024
Post Office believes it took £36m from subpostmasters with unexplained losses
The Post Office wrongly blamed subpostmasters for unexplained account shortfalls and made them cover losses out of their own pockets - then banked the money itself
-
11 Oct 2024
Canalys: There are reasons for optimism
Chief analyst shares reasons why the channel should be positive, but encourages investment in emerging technology and services to remain relevant
-
11 Oct 2024
Post Office set to axe in-house-developed New Branch IT software
Troubled business may ditch its plan to build a new core branch system in-house and buy an off-the-shelf alternative
-
11 Oct 2024
Utelogy expands hybrid workforce tech integration with Logitech
Connected workspaces platform provider expands partnership with leading workplace productivity equipment manufacturer to offer ‘refined’ management of conference room devices
-
10 Oct 2024
Hurricane Milton makes a case for remote work
Hurricane Militon and other powerful storms are a test of business resilience. One way to ensure continuing operations is to have the systems in place to support remote work.
-
10 Oct 2024
Oracle Service platform adds autonomous AI agents
Oracle adds a number of agents and dashboards to Oracle Service and Field Service as the company strives to provide users with capabilities that enable 100% AI autonomy.
-
10 Oct 2024
Gartner: AI can be catalyst for new business models
Gartner expert Nicholle Lindner explains how companies like Klarna are leveraging AI to drive new revenue, and what businesses need to consider when embracing the technology
-
10 Oct 2024
UK and US pledge closer working on children’s online safety
In their first agreement on the subject of children’s online safety, the UK and US governments have said they will create a new working group to boost cooperation
-
10 Oct 2024
Post Office dragging its feet getting rid of tainted staff, despite government ‘green light’
Former minister gave Post Office ‘green light’ to take robust action against existing staff with links to Post Office scandal wrongdoing
-
10 Oct 2024
Google slams US government’s proposal to split company up on anti-competitive grounds
The US Department of Justice has incurred the wrath of Google for suggesting a series of remedies, after the US court ruled back in August that Google had an illegal monopoly over internet search market
-
09 Oct 2024
Zoom expands AI Companion capabilities, adds customisation options
Zoom reveals major advancements in AI Companion, including customisation options, personalised avatars and integration across the entire Zoom workplace platform
-
09 Oct 2024
SAP focuses on developer efficiency in Joule, Build update
At SAP TechEd, the vendor unveiled new functionality for its generative AI copilot, Joule, as well as ABAP capabilities in its Build low-code/no-code platform.
-
09 Oct 2024
Zendesk upends pricing for AI in customer service
As it embeds generative AI into its customer service and employee service platform, Zendesk tries a novel idea: outcomes-based pricing based on tickets resolved.
-
09 Oct 2024
Five zero-days to be fixed on October Patch Tuesday
Stand-out vulnerabilities in Microsoft’s latest Patch Tuesday drop include problems in Microsoft Management Console and the Windows MSHTML Platform
-
09 Oct 2024
OpenAI to open office in Singapore to spearhead APAC expansion
OpenAI will establish a regional hub in Singapore later this year, partnering with the government and AI Singapore to boost AI development across the region
-
08 Oct 2024
Post Office IT transformation project was ‘set up to fail’, chairman tells inquiry
Post Office interim chairman tells Horizon public inquiry that the Post Office needs to reset New Branch IT project
-
08 Oct 2024
Google to appeal Play Store ruling
Google’s ongoing fight with Epic Games is game-over, after a judge ruled in favour of the developer to open up access to Android apps
-
08 Oct 2024
HP outlines workspace opportunities for partners
HP’s latest insights into what makes a happy worker signals areas where the channel can make an impact
-
08 Oct 2024
HMS Networks boosts ICT standing with Peak-System acquisition
Industrial information and technology firm takes full shareholding in industrial communication solutions provider with emphasis on expertise within automotive comms
-
07 Oct 2024
Post Office boss Nick Read ‘inadequate, greedy and self-interested’, whistleblowers tell inquiry
Outgoing Post Office boss Nick Read faces public inquiry for three days this week, with no shortage of questions to answer
-
07 Oct 2024
MSPs must train to fill security skills gap
Following moves by Sophos to increase channel expertise, others in the industry agree with the logic of improving
-
07 Oct 2024
Getronics ushers in fresh CEO to drive growth
Managed services specialist Getronics shuffles management team and brings in experienced candidate to run the global channel player
-
06 Oct 2024
Whistleblowers call out ongoing cover-up by Post Office CEO in explosive letter
A letter from Post Office staff to MPs, statutory inquiry chair Wyn Williams and the Post Office chairman demands their intervention and an investigation into the organisation's leadership
-
04 Oct 2024
Dockworkers' fight a warning about the future of work
Dockworkers are fighting for the future of work, fearing automation will take their jobs. Even those who stay employed worry that the tech will strip their work of its worth.
-
04 Oct 2024
Cups Linux printing bugs open door to DDoS attacks, says Akamai
The Cups Linux printing vulnerabilities disclosed at the end of September would seem to have a nasty sting in their tail, according to researchers at Akamai
-
04 Oct 2024
Post Office recruiting tech-savvy board member amid unravelling IT disaster
Public inquiry told that the Post Office is currently recruiting a tech-savvy non-executive director
-
04 Oct 2024
Late evidence in Post Office Capture investigation could not be reviewed
Evidence failed to reach investigators in time for report into controversial pre-Horizon Post Office software
-
04 Oct 2024
Meta fuels AI innovation in APAC with accelerator programme
Meta launches AI accelerator and incubator programmes to support startups and enterprises in building AI applications using its Llama model
-
03 Oct 2024
Google rebrands contact center tech, adds more AI
Google adds faster, more lightweight generative AI processing as it rechristens CCAI as Customer Engagement Suite. But Google's privacy protocols have been questioned in lawsuits.
-
03 Oct 2024
Acumatica ERP debuts new UI, industry-specific capabilities
Acumatica unveiled a new UI and hundreds of new AI- and ML-based capabilities in Acumatica 2024 R2's Construction, Distribution, Manufacturing and Retail editions.
-
03 Oct 2024
Sophos steps up partner training as skill gaps continue
Security player Sophos rolls out more education for the channel at a time when customer security skills continue to be in short supply
-
03 Oct 2024
Kerv deepens Microsoft expertise with Inciper buy
Kerv’s acquisition is its first struck since the managed services player attracted a fresh backer earlier this year
-
03 Oct 2024
Post Office and Fujitsu: from blood brothers to bad blood
Former Post Office chief transformation officer’s evidence to the public inquiry reveals organisation’s strained relationship with main IT supplier Fujitsu
-
02 Oct 2024
Amazon Mechanical Turk workers suspended without explanation
A likely glitch in Amazon Payments resulted in hundreds of Mechanical Turk workers being suspended from the platform without proper explanation or pay
-
02 Oct 2024
UK government opens Digital Catapult 5G Immersive Lab
Ribbon cut on facility in north-east of England set up to revolutionise how businesses in traditional sectors like retail, agriculture and manufacturing adopt technologies based on 5G communications
-
02 Oct 2024
Azul benefits from indirect strategy
Azul updates progress made as a result of expanding its channel base and its plans to increase support
-
02 Oct 2024
Post Office spending £80,000+ a week on engineers who can’t work, as IT project burns cash
Revelation is latest evidence of the Post Office’s struggles to replace Fujitsu’s controversial Horizon software used in branches
-
02 Oct 2024
India’s fintechs find fortune in underserved segments
Indian fintech companies are leveraging artificial intelligence and blockchain to address underserved customer segments, unearth hidden revenue opportunities and create innovative products
-
02 Oct 2024
‘Shocked’ MoneyGram hits back at Post Office
Money transfer fintech wrote to subpostmasters expressing its disappointment with the Post Office over end of contract
-
01 Oct 2024
APAC organisations embrace generative AI
Study reveals a surge in GenAI adoption across APAC, with businesses looking to train their own models, likely to address specific regional needs and market dynamics
-
01 Oct 2024
Ex-EEOC commissioner: AI in HR could cut bias in hiring
Keith Sonderling, a former U.S. Equal Employment Opportunity Commission member, argues at the HR Technology Conference that properly implemented AI can reduce bias in hiring.
-
01 Oct 2024
Distology hands Sarah Geary sales role
Distributor promotes from within to fill its chief commercial officer position and keep the firm focused on growth
-
01 Oct 2024
Open source is not a trust issue, it’s an innovation issue
Businesses are seeing greater value from open source software, such as greater levels of productivity and reduced operational costs
-
30 Sep 2024
Channel round-up: Who’s gone where?
It’s been another busy week across the industry, with more arrivals hoping they can make a positive impact for their employers
-
30 Sep 2024
Investigation finds 'reasonable likelihood' Post Office Capture software caused accounting losses
An independent forensic analysis finds the predecessor to Horizon IT system was also likely to have caused shortfalls for which subpostmasters were blamed, years before the Post Office scandal
-
27 Sep 2024
Digital customer experience critical for manufacturing, construction
Study finds desire to improve operational efficiency, digital transformation, changing customer expectations and competitive pressures driving a shift towards an enhanced digital customer experience in key industrial sectors
-
27 Sep 2024
Printing vulnerability affecting Linux distros raises alarm
Security pros need to get in front of a series of vulnerabilities affecting the Cups Linux printing service after an apparently botched disclosure process saw technical details published in advance of a patch
-
27 Sep 2024
How UEM Sunrise is driving transformation with Salesforce and AI
Malaysian property developer UEM Sunrise is leveraging Salesforce and AI to boost sales and enhance customer experience while prioritising data sovereignty and a diversified cloud strategy
-
27 Sep 2024
More parallels between Post Office Capture and Horizon scandal revealed
Post Office dramatically increased the number of investigations into subpostmasters after Capture Software was introduced
-
26 Sep 2024
AI helps to spark skills vs. seniority debate at HR Tech
Skills emerged as a major topic for debate at the HR Tech Conference this week, where discussions focused on the effects of this AI-enabled change in hiring.
-
26 Sep 2024
Subpostmasters living years with disputed but unresolved debts to the Post Office, inquiry told
Continued errors with the Horizon system mean subpostmasters have unresolved account shortfalls hanging over them for years
-
26 Sep 2024
HPE unifies channel team to improve experiences
Vendor brings channel staff under one umbrella in response to partner feedback
-
26 Sep 2024
Onapsis debuts SAP security capabilities for BTP
New capabilities from Onapsis are aimed at enabling customers to assess security for and protect SAP Business Technology Platform from configuration and other vulnerabilities.
-
26 Sep 2024
SMEs fear AI and are looking for support
Findings from Indeed research underline the role the channel needs to play to help customers adopt AI technology
-
26 Sep 2024
Auckland museum enhances digitisation efforts with storage upgrade
A major storage upgrade is enabling the Auckland War Memorial Museum to safeguard its vast collection, ensure digital sovereignty and enhance visitor experiences using AI
-
25 Sep 2024
At HR Tech, experts consider future of human judgment
The role of AI versus human judgment is being debated at this week's HR Tech Conference. HR managers see a dividing line, even if they are unsure about where it is.
-
25 Sep 2024
CrowdStrike apologises to US government for global mega-outage
CrowdStrike executive Adam Meyers appears before a US government committee to explain the series of errors that led directly to one of the biggest IT outages in history
-
25 Sep 2024
Watt takes Infinigate Group board position
Channel veteran will get the chance to bring his years of experience to bear and advise distributor on growth strategy
-
25 Sep 2024
Zoom enriches enterprise solutions offer
Communications and collaboration leader Zoom unveils new suite of business offerings to boost efficiency, reliability, security and compliance for enterprise organisations
-
24 Sep 2024
Westcon-Comstor extends Tech Xpert
Distributor shares membership update as it looks to take the community to a fresh part of the globe
-
24 Sep 2024
Post Office IT department’s focus on chasing a discount meant botched procurement
Post Office IT team and executives slammed for rushing into tech hardware purchase while eyeing a discount
-
24 Sep 2024
NetApp maintains push to data management for AI
From data storage to intelligent data infrastructure – that’s the plan from NetApp, which has announced data curation for artificial intelligence as well as additions to its ASA and FAS storage arrays
-
24 Sep 2024
How VMware is supporting AI workloads
VMware claims its Private AI Foundation with Nvidia platform that speeds up AI deployment in private cloud environments is gaining significant traction in the Asia-Pacific region
-
23 Sep 2024
Salesforce Agentforce, Microsoft Copilot AI battle heats up
After rebranding Einstein copilot products as 'agents,' Salesforce CEO Marc Benioff likened Microsoft Copilot AI to Clippit, also known as Clippy, the original intelligent agent.
-
23 Sep 2024
Microsoft shares progress on Secure Future Initiative
Microsoft has published a progress report on its Secure Future Initiative, launched last year in the wake of multiple security incidents, and made a series of commitments to improve its internal cyber culture
-
23 Sep 2024
Channel roundup: Who’s gone where?
More moves across the industry that have been worth noting in the past week involve BCN, Syynaxon, Calabrio, Keeper Security and Vertiv
-
23 Sep 2024
Fujitsu faces financial challenges, with doubts over its commitment to righting Post Office wrongs
Fujitsu worker tells Computer Weekly that firm only cares about shareholders and not subpostmaster suffering
-
23 Sep 2024
Home Office eVisa scheme is ‘broken’, says Open Rights Group
Digital rights campaigners say the Home Office’s plan to make its new electronic Visa scheme a real-time online-only process is part and parcel of the 'hostile environment' around immigration status
-
23 Sep 2024
Metro Bank outsources IT to Infosys to cut costs and digitally transform
Indian IT services giant taken on to support Metro Bank’s digital transformation in multi-year deal
-
22 Sep 2024
Zendesk debuts outcome-based pricing for AI agents
Zendesk customers only pay for successful AI query resolutions, easing the transition to AI-powered customer support and improving scalability during peak periods
-
20 Sep 2024
Amazon's return-to-office order bucks job flexibility trend
Despite Amazon's return-to-office order, remote and hybrid work significantly helps recruitment and retention -- and remain popular options in tech.
-
20 Sep 2024
UN body urges ‘globally inclusive and distributed’ AI governance
A United Nations body set up to investigate the international governance of AI says the nature of how the technology currently operates requires a global approach to regulation that prioritises equity and inclusion
-
20 Sep 2024
Amazon offers new generative AI tool for e-commerce sellers
Project Amelia is a selling expert that provides sellers with answers to questions. It makes use of broad knowledge and will soon provide answers to complex problems.
-
20 Sep 2024
Instant messaging wins over in-person meetings for collaboration
Research from Zoom reveals that leaders and employees favour collaborating via instant messaging instead of in-person meetings
-
20 Sep 2024
LG, Ricoh team up to bolster hybrid working digital transformation
LG and Ricoh to offer package of digital office solutions and services designed to boost productivity and deliver better user experiences
-
20 Sep 2024
Interview: Keeping SAP ECC running without support
We speak to the CIO of Spanish gas distribution firm Madrileña Red de Gas about keeping SAP running after official support ends
-
19 Sep 2024
CIOs urged to pace AI adoption
At the recent Gartner IT Symposium 2024 in Gold Coast, experts call for CIOs to pace their adoption of AI, manage costs and embrace ‘augmented leadership’
-
19 Sep 2024
Zoom and Mitel team to meet enterprise demand for AI unified comms
Zoom collaborates with Mitel to deliver what it calls a ‘unique’ hybrid cloud solution combining Zoom Workplace and AI Companion with communications platform
-
18 Sep 2024
M1 ditches 70% of legacy systems in cloud transformation drive
Singapore telco M1 is switching off 70% of its legacy systems by the end of 2024 and leveraging Salesforce to offer more personalised services
-
18 Sep 2024
Workday update takes AI in HR in new directions
Workday says it is advancing AI in HR with a series of platform upgrades that handle complex problems and build answers that capture the context around the data.
-
18 Sep 2024
Dreamforce 24: Salesforce taps Nvidia to power Agentforce
At Dreamforce in San Francisco, Salesforce and Nvidia detail some of the tech that will power the software giant's newly launched Agentforce service
-
18 Sep 2024
HubSpot adds Breeze generative AI agents, analytics to platform
Hubspot users get their generative AI infusion that includes souped-up bots, a no-code workflow builder, sophisticated content generation and marketing analytics.
-
18 Sep 2024
Public digital transformation will be challenged by austerity
Public sector and IT industry figures gathered at TechUK’s 10th annual Building the Smarter State event discussed how Labour’s ‘mission-driven’ policy approach can drive digital transformation efforts in the context of fresh austerity measures
-
18 Sep 2024
Dreamforce 2024: Salesforce calls on customers to flesh out AI vision
A stream of customers helped Salesforce make the case for its Agentforce artificial intelligence offering on the opening day of the annual Dreamforce conference in San Francisco
-
17 Sep 2024
Focus makes ninth deal with Silver Lining move
Channel player continues its M&A spree, with another deal being struck in a year that has already seen it highly active on the acquisition front
-
17 Sep 2024
Microsoft adds $30-a-month business chat AI assistant to Copilot
The software giant has introduced AI-powered features, including Python code generation in Excel
-
17 Sep 2024
Salesforce's ambitions for Agentforce platform come to light
Salesforce aims for the stars with its Agentforce platform; it remains to be seen how far it will get at a time when many companies still need to get their data ready.
-
17 Sep 2024
Salesforce’s agentic AI platform to transform business automation
CRM giant’s Agentforce lets organisations build and deploy autonomous agents to automate business processes through advanced learning and data integration
-
17 Sep 2024
Barclays takes on more GreenLake
Barclays has ramped up its HPE-powered private cloud, as it continues to modernise IT and reduce its carbon footprint
-
16 Sep 2024
New Microsoft Copilot 365 Wave 2 includes agents and Pages
The tools include an agent for building automated business processes and Pages for editing AI-generated material. While the tools provide more context, they present some challenges.
-
16 Sep 2024
Olam Agri to deploy S/4Hana on AWS
Olam Agri is enhancing its global supply chain by deploying SAP’s S/4Hana ERP suite on Amazon Web Services, leveraging artificial intelligence to streamline operations and mitigate risks