TechTarget News
News from TechTarget's global network of independent journalists. Stay current with the latest news stories. Browse thousands of articles covering hundreds of focused tech and business topics available on TechTarget's platform.Latest News
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21 Jan 2025
How smartphones are transforming global health
Shyam Gollakota, winner of the 2024 Infosys Prize in Engineering and Computer Science, is bringing medical care to underserved communities through with smartphone-based diagnostic tools
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21 Jan 2025
Intel Foundry gains new defense clients for 18A process
Intel Foundry secured defense contracts with Trusted Semiconductor Solutions and Reliable MicroSystems, highlighting confidence in its 18A manufacturing process.
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21 Jan 2025
Threat actors abusing Microsoft Teams in ransomware attacks
Sophos researchers observed two separate threat campaigns in which attackers used Microsoft Teams to pose as IT support personnel and gain access to victims' systems.
Business Apps News from the past 365 days
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30 Oct 2024
Alphabet results reveal extent of AI-powered programming
The parent company of Google is using its Gemini generative artificial intelligence tool to code a quarter of new software development initiatives
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30 Oct 2024
Why geopolitics risks global open source collaborations
Linux Foundation’s decision to ban Russian maintainers has the potential to destroy open source’s global collaboration model
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30 Oct 2024
No simple replacement for digital evidence rules, says Post Office Horizon trial judge
Judge in Post Office Horizon trial says a more flexible approach to how digital evidence is used in court cases may be required as IT complexity increases
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30 Oct 2024
How FPT Software is expanding its footprint in APAC
Vietnamese IT giant is experiencing rapid growth in the region, driven by its diverse workforce, focus on key technologies and ability to navigate a highly competitive IT services market
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29 Oct 2024
Will.i.am talks AI in music, business and life
As AI becomes more pervasive in music, business and life, the former Black Eyed Peas frontman and tech entrepreneur wonders where it's all going.
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29 Oct 2024
Gartner: AI, generational divide hurt work collaboration
Work collaboration is on the decline due to a variety of issues, from remote work to AI chatbots, that reduce reliance on peers and managers, Gartner says.
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29 Oct 2024
Pegasystems expands generative AI in CX, BPA cloud platform
The company's new 'coaches' aim to make AI-powered customer service responses sound less automated.
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29 Oct 2024
Tata Consultancy Services to deliver Irish pension scheme
Indian IT services giant adds to its growing customer base in the pensions sector with Irish contract win
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28 Oct 2024
Russian Linux kernel maintainers blocked
To ensure compliance, the Linux kernel will no longer allow Russian software developers to work on maintaining the codebase
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28 Oct 2024
Who is the subject of the Post Office’s Project Tiger investigation?
The Post Office is listening to a campaigner’s complaints almost a decade after ignoring his more serious accusations and warnings
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28 Oct 2024
Inside Google Cloud’s secure AI framework
Google Cloud’s secure AI framework that’s integrated into its Vertex AI platform offers practical tools and guidance to manage the lifecycle, data governance and operational risks of AI
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28 Oct 2024
How Manulife is empowering sales and call centre agents with AI
Canadian insurance giant is leveraging generative AI to personalise customer experiences, transform contact centre workflows and automate underwriting processes
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25 Oct 2024
Zoom launches version 2.0 of AI Companion
Version 2.0 of artificial intelligence assistant tool sees enhancements such as additional capabilities to help expand context, synthesise information and take action to give users time to focus on meaningful work and build connections
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25 Oct 2024
Lords committee warns about risks of the UK losing its EU data adequacy
The UK government must work with the European Commission (EC) to secure a renewal of UK’s two data adequacy statuses, says cross-party Lords committee, in stark warning about impacts of losing the ability to seamlessly exchange citizens’ personal data
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25 Oct 2024
Microsoft puts light on veteran hiring amid DEI backlash
The political and legal backlash over diversity and inclusion efforts isn't stopping Microsoft from expanding the scope of its diversity reporting.
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25 Oct 2024
Cisco looks to transform customer experiences with Webex AI Agent
Collaboration and customer technology arm of Cisco automates contact centre inquiries with conversational intelligence to change how businesses interact with and support customers
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24 Oct 2024
Government ‘urged’ to overturn all convictions based on Post Office Capture
Influential group has written to the government calling for legislation to overturn the criminal convictions of former subpostmasters that were based on Capture system data
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24 Oct 2024
AWS, Box expand partnership for Q generative AI, app dev
Box users get deeper AWS integrations that enable Q Business generative AI agents, as well as the capability to build apps in Bedrock, AWS' multi-LLM AI platform.
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24 Oct 2024
Prudential taps AI to improve health insurance experience
Insurance giant Prudential teams up with Google Cloud to streamline claims processing, personalise healthcare journeys and improve health outcomes
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24 Oct 2024
Warning shots fired as former subpostmasters have ‘useful’ meeting with Post Office CEO
Acting CEO meets two campaigning former subpostmasters emphasising need for their input into the Post Office’s future direction, including its branch system development
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24 Oct 2024
Softcat provides investor cheer with solid FY24
Channel player continues almost two decades-long stretch of delivering double-digit growth, despite tough market conditions
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24 Oct 2024
Nvidia deepens investment in India’s AI ecosystem
Nvidia is expanding its presence in India through new partnerships focused on building AI infrastructure, developing Indian language models and training AI professionals
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23 Oct 2024
Certinia co-founder discusses generative AI for ERP, Salesforce
Certinia, formerly FinancialForce, changed names and added customer success to its line of ERP tools for Salesforce. We discuss the transition with co-founder Deb Ashton.
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23 Oct 2024
ADP expands HR tools with Lyric HCM and WorkForce buy
ADP has upgraded its HR enterprise platform with a new system, Lyric, that it says adapts to new management approaches.
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23 Oct 2024
Federation requests government investigation into third Post Office branch system
Following public anger over the Horizon scandal and the subsequent unravelling of the controversial Capture system, subpostmaster federation wants third branch IT system to be reviewed
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23 Oct 2024
ServiceNow touts Now platform as AI engine for transformation
At the ServiceNow World Forum in Melbourne, company executives touted the transformative power of AI in streamlining workflows, improving user experiences and driving business value
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22 Oct 2024
SME reluctance to spend hits Bechtle Q3 numbers
Channel player updates the market with a sober assessment of the consequences of trading in a surprisingly weak market
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22 Oct 2024
Change to rules on computer evidence will be an ‘outcome’ of Post Office scandal
The executive currently heading up the Post Office’s investigations department has told public inquiry that rules on computer evidence have to change
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22 Oct 2024
Dell CTO: Enterprise AI poised to take off in 2025
After a period of experimentation, the building blocks are in place for wider enterprise adoption of AI, says Dell Technologies’ global CTO, John Roese
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22 Oct 2024
Former Post Office IT boss alleged to have misrepresented alternative to in-house build
Internal Post Office document reveals allegations that former transformation boss misrepresented off-the-shelf option to replace Horizon
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21 Oct 2024
Channel roundup: Who’s gone where?
The weekly roundup of a selection of the moves across the industry shows the continued appetite for fresh faces to drive growth
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21 Oct 2024
Post Office worker who allegedly told staff to destroy evidence could return, as police investigate
Post Office to allow employee, who allegedly told staff to destroy evidence of possible interest to public inquiry, to return to work during police investigation
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21 Oct 2024
Techcombank’s tech investments set to fuel record profit
The Vietnam bank is targeting $1bn in profit in 2024 while maintaining a flat headcount and reducing physical branches, thanks to its investments in artificial intelligence and a data engine
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21 Oct 2024
Microsoft adds Copilot agents, design tools for 365, Dynamics
Microsoft hopes the new tools will be enough to convince enterprises to move beyond testing and fully adopt Copilot.
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21 Oct 2024
Review of late evidence doesn’t change Post Office Capture system report
Conclusions reached in government-commissioned report into pre-Horizon software are unchanged after late evidence reviewed
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18 Oct 2024
Amplitude adds A/B testing tool to analytics suite
Both the vendor's new feature as well as its recent acquisition of Command AI aim to make it easier for business users to work with its tools without requiring expert help.
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18 Oct 2024
Schneider Electric shares French lessons with the UK
Power specialist shares progress made in circular efforts on the continent, and will bring them to this side of the channel
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18 Oct 2024
How Philippine Airlines is transforming customer experience
The flag carrier of the Philippines discusses how its digital transformation journey has improved customer experience and streamlined internal processes
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18 Oct 2024
Poor communication is biggest hurdle to business collaboration
Study finds firms are wasting hours of time to make a decision as a result of poor collaboration practices, with over two-fifths of workers having to redo work due to poor guidance on project requirements or miscommunication
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17 Oct 2024
Met Police investigating senior Post Office worker over evidence destruction allegation
Public inquiry evidence confirms that the Metropolitan Police are investigating a senior Post Office staff member regarding instructions to destroy evidence
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17 Oct 2024
NCSC chief warns of gap in cyber threats and defence capabilities
The UK and its allies must take collective action to improve their cyber resilience and repel the increasing volume of severe cyber attacks, says NCSC chief
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17 Oct 2024
Sir Alan Bates tells Prime Minister to guarantee Post Office scandal victim redress by March 2025
Campaigner tells Keir Starmer to finalise full and final financial redress to victims of the Post Office scandal by March next year, or face legal action
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17 Oct 2024
Cisco partners viewing AI as major revenue generator
Bulk of activity for the vendor’s channel over the next few years will be connected with selling technologies that support artificial intelligence
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16 Oct 2024
AWS' Amazon Q in Connect adds more contact center GenAI
AWS updates its contact center-specific version of its generative AI-powered agent, Amazon Q, for the company's Connect Contact Center as a Service platform.
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16 Oct 2024
SAP aims to simplify spend management with AI copilot
SAP is injecting more generative AI into its Intelligent Spend Group via its Joule copilot. It also introduced new services for Business Network and Ariba.
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16 Oct 2024
IFS ups its industrial AI, sustainability capabilities
IFS Cloud 24R2 includes new industrial AI capabilities and a sustainability module. Analysts like the company's practical approach to AI, but customers need questions answered.
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16 Oct 2024
Half of business IT deemed outdated
Combining survey data with its own monitoring service, Kyndryl has estimated that half of the world’s most critical infrastructure is not resilient
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16 Oct 2024
SUSE sees growth in multi-Linux support and containers
SUSE CEO talks up the company’s double-digit growth, fuelled by demand for its multi-Linux support offering, Rancher container platform and focus on artificial intelligence
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16 Oct 2024
Sitecore infuses DXP with generative AI marketing features
Sitecore users, who typically build websites for large enterprises, now have automation for website building, marketing content and A/B testing.
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16 Oct 2024
Canalys: AI threatening green progress
Analysts share why it’s not been a good year on the ESG front, and some of the routes to improvement the industry could make
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16 Oct 2024
Logicalis rolls out sustainability blueprint offering
Channel player keen to share range of green services with users to support their drive to reduce emissions
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16 Oct 2024
Former police officer heading Post Office operations did nothing to help innocent subpostmasters
Former chief operating officer did nothing when action could have put a stop to the Post Office wrongful prosecutions
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15 Oct 2024
Adobe makes generative AI video model safe for enterprises
The new video model is trained on licensed content, appealing to enterprises that are worried about the security and legal implications of generative AI technology.
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15 Oct 2024
Researchers: Work from home is key to business continuity
Researchers detail advice to companies about work-from-home readiness in disaster-prone areas. On their list? Remote and hybrid work readiness.
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15 Oct 2024
Tech and digital skills key to improving police productivity
The Policing Productivity Review sees data and technology as a way of improving productivity and outcomes, as well as a potential means of restoring diminishing legitimacy, but warns there needs to be a revamp in digital skills, investment and coordination to harness the full range of benefits
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15 Oct 2024
UK government unveils AI safety research funding details
Through its AI Safety Institute, the UK government has committed an initial pot of £4m to fund research into various risks associated with AI technologies, which will increase to £8.5m as the scheme progresses
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15 Oct 2024
Hillingdon Council commits £9m to tech revamp in digital strategy
Hillingdon’s three-year digital strategy will see the council fund attempts to modernise its systems and infrastructure, change how residents interact with the local authority and make better use of data
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15 Oct 2024
Distributors taking steps to widen reach
Moves made by Arrow, Ingram, Westcon-Comstor, Climb and Exclusive, plus an APAC opening at Nebula, show the desire to extend growth opportunities across the channel
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15 Oct 2024
Bytes H1 numbers show benefits of software and services strategy
Channel player shares results for its first half, revealing a decline in hardware but improvements in other parts of the portfolio
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15 Oct 2024
Gitex Global: Avaya augments CX role with AI-based Virtual Operations Manager
Virtual Operations Manager concept looks to highlight ‘art of the possible’, showing how human and AI collaboration can fundamentally alter the way customer experience is managed at the contact centre level
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14 Oct 2024
How Zoom is charting its course towards an AI-first platform
Zoom CEO Eric Yuan talks up his vision for the future of work, the company's transition to an AI-powered platform and what it is doing to stay ahead of rivals
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11 Oct 2024
Post Office believes it took £36m from subpostmasters with unexplained losses
The Post Office wrongly blamed subpostmasters for unexplained account shortfalls and made them cover losses out of their own pockets - then banked the money itself
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11 Oct 2024
Canalys: There are reasons for optimism
Chief analyst shares reasons why the channel should be positive, but encourages investment in emerging technology and services to remain relevant
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11 Oct 2024
Post Office set to axe in-house-developed New Branch IT software
Troubled business may ditch its plan to build a new core branch system in-house and buy an off-the-shelf alternative
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11 Oct 2024
Utelogy expands hybrid workforce tech integration with Logitech
Connected workspaces platform provider expands partnership with leading workplace productivity equipment manufacturer to offer ‘refined’ management of conference room devices
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10 Oct 2024
Hurricane Milton makes a case for remote work
Hurricane Militon and other powerful storms are a test of business resilience. One way to ensure continuing operations is to have the systems in place to support remote work.
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10 Oct 2024
Oracle Service platform adds autonomous AI agents
Oracle adds a number of agents and dashboards to Oracle Service and Field Service as the company strives to provide users with capabilities that enable 100% AI autonomy.
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10 Oct 2024
Gartner: AI can be catalyst for new business models
Gartner expert Nicholle Lindner explains how companies like Klarna are leveraging AI to drive new revenue, and what businesses need to consider when embracing the technology
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10 Oct 2024
UK and US pledge closer working on children’s online safety
In their first agreement on the subject of children’s online safety, the UK and US governments have said they will create a new working group to boost cooperation
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10 Oct 2024
Post Office dragging its feet getting rid of tainted staff, despite government ‘green light’
Former minister gave Post Office ‘green light’ to take robust action against existing staff with links to Post Office scandal wrongdoing
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10 Oct 2024
Google slams US government’s proposal to split company up on anti-competitive grounds
The US Department of Justice has incurred the wrath of Google for suggesting a series of remedies, after the US court ruled back in August that Google had an illegal monopoly over internet search market
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09 Oct 2024
Zoom expands AI Companion capabilities, adds customisation options
Zoom reveals major advancements in AI Companion, including customisation options, personalised avatars and integration across the entire Zoom workplace platform
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09 Oct 2024
SAP focuses on developer efficiency in Joule, Build update
At SAP TechEd, the vendor unveiled new functionality for its generative AI copilot, Joule, as well as ABAP capabilities in its Build low-code/no-code platform.
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09 Oct 2024
Zendesk upends pricing for AI in customer service
As it embeds generative AI into its customer service and employee service platform, Zendesk tries a novel idea: outcomes-based pricing based on tickets resolved.
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09 Oct 2024
Five zero-days to be fixed on October Patch Tuesday
Stand-out vulnerabilities in Microsoft’s latest Patch Tuesday drop include problems in Microsoft Management Console and the Windows MSHTML Platform
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09 Oct 2024
OpenAI to open office in Singapore to spearhead APAC expansion
OpenAI will establish a regional hub in Singapore later this year, partnering with the government and AI Singapore to boost AI development across the region
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08 Oct 2024
Post Office IT transformation project was ‘set up to fail’, chairman tells inquiry
Post Office interim chairman tells Horizon public inquiry that the Post Office needs to reset New Branch IT project
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08 Oct 2024
Google to appeal Play Store ruling
Google’s ongoing fight with Epic Games is game-over, after a judge ruled in favour of the developer to open up access to Android apps
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08 Oct 2024
HP outlines workspace opportunities for partners
HP’s latest insights into what makes a happy worker signals areas where the channel can make an impact
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08 Oct 2024
HMS Networks boosts ICT standing with Peak-System acquisition
Industrial information and technology firm takes full shareholding in industrial communication solutions provider with emphasis on expertise within automotive comms
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07 Oct 2024
Post Office boss Nick Read ‘inadequate, greedy and self-interested’, whistleblowers tell inquiry
Outgoing Post Office boss Nick Read faces public inquiry for three days this week, with no shortage of questions to answer
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07 Oct 2024
MSPs must train to fill security skills gap
Following moves by Sophos to increase channel expertise, others in the industry agree with the logic of improving
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07 Oct 2024
Getronics ushers in fresh CEO to drive growth
Managed services specialist Getronics shuffles management team and brings in experienced candidate to run the global channel player
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06 Oct 2024
Whistleblowers call out ongoing cover-up by Post Office CEO in explosive letter
A letter from Post Office staff to MPs, statutory inquiry chair Wyn Williams and the Post Office chairman demands their intervention and an investigation into the organisation's leadership
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04 Oct 2024
Dockworkers' fight a warning about the future of work
Dockworkers are fighting for the future of work, fearing automation will take their jobs. Even those who stay employed worry that the tech will strip their work of its worth.
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04 Oct 2024
Cups Linux printing bugs open door to DDoS attacks, says Akamai
The Cups Linux printing vulnerabilities disclosed at the end of September would seem to have a nasty sting in their tail, according to researchers at Akamai
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04 Oct 2024
Post Office recruiting tech-savvy board member amid unravelling IT disaster
Public inquiry told that the Post Office is currently recruiting a tech-savvy non-executive director
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04 Oct 2024
Late evidence in Post Office Capture investigation could not be reviewed
Evidence failed to reach investigators in time for report into controversial pre-Horizon Post Office software
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04 Oct 2024
Meta fuels AI innovation in APAC with accelerator programme
Meta launches AI accelerator and incubator programmes to support startups and enterprises in building AI applications using its Llama model
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03 Oct 2024
Google rebrands contact center tech, adds more AI
Google adds faster, more lightweight generative AI processing as it rechristens CCAI as Customer Engagement Suite. But Google's privacy protocols have been questioned in lawsuits.
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03 Oct 2024
Acumatica ERP debuts new UI, industry-specific capabilities
Acumatica unveiled a new UI and hundreds of new AI- and ML-based capabilities in Acumatica 2024 R2's Construction, Distribution, Manufacturing and Retail editions.
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03 Oct 2024
Sophos steps up partner training as skill gaps continue
Security player Sophos rolls out more education for the channel at a time when customer security skills continue to be in short supply
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03 Oct 2024
Kerv deepens Microsoft expertise with Inciper buy
Kerv’s acquisition is its first struck since the managed services player attracted a fresh backer earlier this year
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03 Oct 2024
Post Office and Fujitsu: from blood brothers to bad blood
Former Post Office chief transformation officer’s evidence to the public inquiry reveals organisation’s strained relationship with main IT supplier Fujitsu
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02 Oct 2024
Amazon Mechanical Turk workers suspended without explanation
A likely glitch in Amazon Payments resulted in hundreds of Mechanical Turk workers being suspended from the platform without proper explanation or pay
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02 Oct 2024
UK government opens Digital Catapult 5G Immersive Lab
Ribbon cut on facility in north-east of England set up to revolutionise how businesses in traditional sectors like retail, agriculture and manufacturing adopt technologies based on 5G communications
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02 Oct 2024
Azul benefits from indirect strategy
Azul updates progress made as a result of expanding its channel base and its plans to increase support
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02 Oct 2024
Post Office spending £80,000+ a week on engineers who can’t work, as IT project burns cash
Revelation is latest evidence of the Post Office’s struggles to replace Fujitsu’s controversial Horizon software used in branches
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02 Oct 2024
India’s fintechs find fortune in underserved segments
Indian fintech companies are leveraging artificial intelligence and blockchain to address underserved customer segments, unearth hidden revenue opportunities and create innovative products
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02 Oct 2024
‘Shocked’ MoneyGram hits back at Post Office
Money transfer fintech wrote to subpostmasters expressing its disappointment with the Post Office over end of contract