TechTarget News
News from TechTarget's global network of independent journalists. Stay current with the latest news stories. Browse thousands of articles covering hundreds of focused tech and business topics available on TechTarget's platform.Latest News
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20 Dec 2024
Trump's stance on E-Verify checks shifting over time
Employers remain cautious about how immigration policies will change under Trump, given his waffling over E-Verify checks and the potential for a DACA repeal.
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20 Dec 2024
Post Office creates CTO role to support ‘extensive and complex’ plans
Post Office bolsters its IT leadership team as it grapples with massive tech transformation with the nation looking on
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20 Dec 2024
HTI-3 final rule updates information blocking exceptions
The Health Data, Technology and Interoperability: Protecting Care Access (HTI-3) final rule adds a new information blocking exception to protect access to reproductive healthcare.
Business Apps News from the past 365 days
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15 Nov 2024
Post Office to decide on Horizon before April, Fujitsu board considers final contract extension
Chief transformation officer tells Computer Weekly about ongoing work on replacing controversial Post Office Horizon system and extending contract with Fujitsu
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15 Nov 2024
Nvidia powers AI development in Japan and Indonesia
Nvidia is deepening its presence in Japan and Indonesia through partnerships with local cloud providers and tech companies to build sovereign AI infrastructure and local large language models
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14 Nov 2024
CallMiner CEO talks generative AI, conversational intelligence
When everyone's contact center now has a CX platform, specialists like CallMiner have to make implementation more straightforward for users, said CEO and founder Jeff Gallino.
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14 Nov 2024
Microsoft ramps up small language model effort
Microsoft is working with several industry sector specialist software providers to bring industry-specific AI models to its Azure AI platform
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13 Nov 2024
Zendesk adds a twist to AI outcomes-based CX pricing
Zendesk's dynamic pricing adds flexibility to subscriptions and outcomes-based pricing.
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13 Nov 2024
Apple Vision Pro's deluxe price hinders enterprise adoption
The VR/AR market is becoming crystal clear: Companies don't want to spend thousands on headsets, as Microsoft and Apple have discovered.
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13 Nov 2024
Red Hat acquires tech to lower the cost of machine learning
The acquisition of Neural Magic by Red Hat is being positioned as a way to democratise machine learning and reduce the need for GPUs
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13 Nov 2024
Questions over the future of Exertis as DCC signals break-up
Group’s chief executive signals a strategic shift to focus solely on its energy business, with it unclear what comes next for its channel business
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12 Nov 2024
Microsoft fixes 89 CVEs on penultimate Patch Tuesday of 2024
High-profile vulns in NTLM, Windows Task Scheduler, Active Directory Certificate Services and Microsoft Exchange Server should be prioritised from November’s Patch Tuesday update
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12 Nov 2024
Box expands AI capabilities with apps, app builder
The GenAI tools are part of a new subscription named Enterprise Advanced.
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12 Nov 2024
Post Office requested four-year Horizon extension, as Fujitsu boss arrived at public inquiry
Fujitsu boss says the Horizon system has reached the end of its life and a long contract extension might not be possible
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12 Nov 2024
Police cloud project raises data protection concerns despite legal reforms
Ongoing data protection issues with the use of hyperscale public cloud infrastructure by UK police could complicate the ambitions of nine forces to move their common records management system into the cloud
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12 Nov 2024
How quantum computing could reshape financial services
Experts at the Singapore FinTech Festival predict quantum computing will improve risk management, investment strategies and fraud detection in the financial sector, while also posing new challenges for data security
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11 Nov 2024
Post Office scandal not caused by software errors, says combative Fujitsu boss
During a sometimes heated appearance at the public inquiry, Fujitsu’s European boss Paul Patterson said the inquiry has shed light on who is to blame for the scandal
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11 Nov 2024
Budget should spark channel to drive more AI and automation
Recently announced changes to National Insurance, capital gains tax and increases to the minimum wage should spark opportunities for partners
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11 Nov 2024
UK Bolt drivers win legal claim to be classed as workers
Employment Tribunal ruling says Bolt must classify its drivers as workers rather than self-employed, putting drivers in line to receive thousands of pounds in compensation from the ride-hailing and delivery app
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11 Nov 2024
Channel moves: Who's gone where?
Moves of note this week as Mark Halpin remerges to take up a senior role at SCC Digital, and there are senior additions at Agilitas IT Solutions and Workjam
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08 Nov 2024
Government announces Green Paper on future of scandal-ridden Post Office
Consultation process will enable a wide range of people to air their views on the future of the scandal-hit Post Office
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08 Nov 2024
Gartner Symposium: How Specsavers saved on Oracle costs
The high street opticians chain has swapped Oracle support for Pinnaker third-party support to help drive its business transformation
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08 Nov 2024
Inside Grab’s platform strategy
Grab’s group CTO talks up the super app’s platform strategy, architecture and organisational structure behind its growth across diverse Southeast Asian markets
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07 Nov 2024
ERP vendors launch professional services apps for SMBs
Professional services ERP applications have niche appeal and offer useful capabilities. But analysts say how they'll fare in the market is still to be decided.
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07 Nov 2024
Post Office wrongly used public funds to pay for legal battle
Senior civil servant’s appearance at public inquiry reveals Post Office broke spending rules when it diverted money to legal battle
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07 Nov 2024
Experts brace for tougher H-1B crackdown in Trump's new term
Getting an H-1B visa in President-elect Donald Trump's second term might be difficult, but advisors such as Elon Musk could help tap the anti-immigration brakes.
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07 Nov 2024
Post Office appointing third-party reviewer of current Horizon system
According to government representative on the Post Office board, an independent reviewer of Horizon is being appointed
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06 Nov 2024
Snowflake brings AI to data for Australian businesses
At the Sydney leg of the Snowflake World Tour, the company showcased how its platform simplifies data management, reduces costs and drives AI adoption for Australian businesses
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06 Nov 2024
UK government launches AI assurance platform for enterprises
The platform is designed to drive demand for the UK’s artificial intelligence assurance sector and help build greater trust in the technology by helping businesses identify and mitigate a range of AI-related risks
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06 Nov 2024
Infinity Group CEO shares AI experiences
Microsoft partner has embraced Copilot, and has some lessons to share to encourage others to do the same
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06 Nov 2024
Post Office was reluctant to cut costs despite 143 central staff earning more than £100k
Former Post Office minister told public inquiry that Post Office boss did not want to cut central costs, despite how many staff were earning more than £100k
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06 Nov 2024
Oracle taps Vodafone Business to provide global IoT connectivity
Integrated communications and cloud services provider teams with operator’s internet of things division to bring connectivity to enterprise communications platform users
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06 Nov 2024
How enterprises can ride the AI coding wave
GovTech leader urges developers to prioritise value, security and compliance when implementing AI coding tools in enterprise environments
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05 Nov 2024
Gartner: AI isn't replacing HR workers
It turns out AI needs humans -- especially in HR, where complex systems might thwart CEOs who want to replace humans with tech.
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05 Nov 2024
Exclusive UK and Ireland managing director plans to increase partner support
SME-sized resellers and MSSPs are going to be getting increased backing from the distributor
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05 Nov 2024
Post Office data breach caused by botched website upgrade
Data breach exposed personal details of the hundreds of former subpostmasters who had defeated the Post Office in the High Court
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05 Nov 2024
Gartner Symposium: Why ServiceNow wants to be seen as the AI platform for business transformation
We report on how a deal between ServiceNow and Rimini Street may offer IT leaders an alternative route to enterprise AI
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05 Nov 2024
Nakivo aims at VMware refugees tempted by Proxmox
Version 11 of Nakivo has added Microsoft 365 cloud-to-cloud backups, support for Proxmox virtualisation backups – following Veeam – and NAS file data backups to cloud targets
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05 Nov 2024
HCLTech to open AI lab in Singapore
The new facility in Singapore will be the latest in HCLTech’s network of global AI labs set up to help businesses deploy artificial intelligence applications and build local talent
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04 Nov 2024
Government’s £600,000 offer to Horizon scandal victims was 'political'
The Post Office was blindsided by the previous government’s decision to offer £600,000 to all subpostmasters wrongly convicted of financial crimes as a result of Horizon failures
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04 Nov 2024
Virgin Media O2 forges ahead with SME partnerships
UK operator launches new partnerships to benefit small business customers aiming to deliver more than just reliable connectivity and equip them with the technology, resources and networks to succeed
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04 Nov 2024
Financiers isolate Middle East over sanctions-evading paytech
Cross-border payment system loses support of association of global central banks
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01 Nov 2024
As AI expands in HR, user caution grows
Users don't want their next AI in HR deployment to be career ending, so they are rolling out new features with caution.
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01 Nov 2024
IAB, cable providers sue FTC to cancel Click to Cancel
Not so fast, FTC. Cable providers, internet advertisers and the Michigan Press Association challenge the upcoming consumer protection rule.
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01 Nov 2024
Bank of England warns against AI ‘complacency’
UK financial services regulator wants to increase understanding of AI’s benefits and how firms are managing the risks it poses, as take-up grows and use cases increase
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31 Oct 2024
Post Office scandal affected relationships of two-thirds of victims
The Post Office scandal, regarded as the UK’s widest miscarriage of justice, destroyed the financial wellbeing of former subpostmasters, took away their liberty and inflicted grief on their relationships
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31 Oct 2024
AI becomes Microsoft’s fastest-growing business
Artificial intelligence has delivered $10bn to Microsoft’s bottom line, but the business is not in cloud GPUs for third-party inference engines
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31 Oct 2024
Interview: Niall Robinson, head of product innovation, Met Office
Weather and climate data is hugely valuable to government and businesses – and the Met Office is finding ways to innovate with data to deliver improved products and services
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31 Oct 2024
Fujitsu boss to face tough reappearance at Post Office inquiry, following inaction and sidestepping
Fujitsu’s European boss will have to justify why promises made at the public inquiry months ago have not been followed through
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30 Oct 2024
GM's automated recruiting goal: From 60 days to 60 minutes
General Motors is using an AI-enabled chatbot to handle tedious work in vetting candidates for recruiters. A big assist comes from automated scheduling.
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30 Oct 2024
Thai Airways gains altitude with AI-native networking platform
Leading Asian airline engages artificial intelligence-native networking company to modernise its network infrastructure at Thai headquarters by deploying platform to deliver measurable and secure wired and wireless services
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30 Oct 2024
Alphabet results reveal extent of AI-powered programming
The parent company of Google is using its Gemini generative artificial intelligence tool to code a quarter of new software development initiatives
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30 Oct 2024
Why geopolitics risks global open source collaborations
Linux Foundation’s decision to ban Russian maintainers has the potential to destroy open source’s global collaboration model
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30 Oct 2024
No simple replacement for digital evidence rules, says Post Office Horizon trial judge
Judge in Post Office Horizon trial says a more flexible approach to how digital evidence is used in court cases may be required as IT complexity increases
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30 Oct 2024
How FPT Software is expanding its footprint in APAC
Vietnamese IT giant is experiencing rapid growth in the region, driven by its diverse workforce, focus on key technologies and ability to navigate a highly competitive IT services market
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29 Oct 2024
Will.i.am talks AI in music, business and life
As AI becomes more pervasive in music, business and life, the former Black Eyed Peas frontman and tech entrepreneur wonders where it's all going.
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29 Oct 2024
Gartner: AI, generational divide hurt work collaboration
Work collaboration is on the decline due to a variety of issues, from remote work to AI chatbots, that reduce reliance on peers and managers, Gartner says.
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29 Oct 2024
Pegasystems expands generative AI in CX, BPA cloud platform
The company's new 'coaches' aim to make AI-powered customer service responses sound less automated.
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29 Oct 2024
Tata Consultancy Services to deliver Irish pension scheme
Indian IT services giant adds to its growing customer base in the pensions sector with Irish contract win
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28 Oct 2024
Russian Linux kernel maintainers blocked
To ensure compliance, the Linux kernel will no longer allow Russian software developers to work on maintaining the codebase
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28 Oct 2024
Who is the subject of the Post Office’s Project Tiger investigation?
The Post Office is listening to a campaigner’s complaints almost a decade after ignoring his more serious accusations and warnings
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28 Oct 2024
Inside Google Cloud’s secure AI framework
Google Cloud’s secure AI framework that’s integrated into its Vertex AI platform offers practical tools and guidance to manage the lifecycle, data governance and operational risks of AI
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28 Oct 2024
How Manulife is empowering sales and call centre agents with AI
Canadian insurance giant is leveraging generative AI to personalise customer experiences, transform contact centre workflows and automate underwriting processes
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25 Oct 2024
Zoom launches version 2.0 of AI Companion
Version 2.0 of artificial intelligence assistant tool sees enhancements such as additional capabilities to help expand context, synthesise information and take action to give users time to focus on meaningful work and build connections
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25 Oct 2024
Lords committee warns about risks of the UK losing its EU data adequacy
The UK government must work with the European Commission (EC) to secure a renewal of UK’s two data adequacy statuses, says cross-party Lords committee, in stark warning about impacts of losing the ability to seamlessly exchange citizens’ personal data
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25 Oct 2024
Microsoft puts light on veteran hiring amid DEI backlash
The political and legal backlash over diversity and inclusion efforts isn't stopping Microsoft from expanding the scope of its diversity reporting.
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25 Oct 2024
Cisco looks to transform customer experiences with Webex AI Agent
Collaboration and customer technology arm of Cisco automates contact centre inquiries with conversational intelligence to change how businesses interact with and support customers
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24 Oct 2024
Government ‘urged’ to overturn all convictions based on Post Office Capture
Influential group has written to the government calling for legislation to overturn the criminal convictions of former subpostmasters that were based on Capture system data
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24 Oct 2024
AWS, Box expand partnership for Q generative AI, app dev
Box users get deeper AWS integrations that enable Q Business generative AI agents, as well as the capability to build apps in Bedrock, AWS' multi-LLM AI platform.
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24 Oct 2024
Prudential taps AI to improve health insurance experience
Insurance giant Prudential teams up with Google Cloud to streamline claims processing, personalise healthcare journeys and improve health outcomes
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24 Oct 2024
Warning shots fired as former subpostmasters have ‘useful’ meeting with Post Office CEO
Acting CEO meets two campaigning former subpostmasters emphasising need for their input into the Post Office’s future direction, including its branch system development
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24 Oct 2024
Softcat provides investor cheer with solid FY24
Channel player continues almost two decades-long stretch of delivering double-digit growth, despite tough market conditions
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24 Oct 2024
Nvidia deepens investment in India’s AI ecosystem
Nvidia is expanding its presence in India through new partnerships focused on building AI infrastructure, developing Indian language models and training AI professionals
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23 Oct 2024
Certinia co-founder discusses generative AI for ERP, Salesforce
Certinia, formerly FinancialForce, changed names and added customer success to its line of ERP tools for Salesforce. We discuss the transition with co-founder Deb Ashton.
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23 Oct 2024
ADP expands HR tools with Lyric HCM and WorkForce buy
ADP has upgraded its HR enterprise platform with a new system, Lyric, that it says adapts to new management approaches.
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23 Oct 2024
Federation requests government investigation into third Post Office branch system
Following public anger over the Horizon scandal and the subsequent unravelling of the controversial Capture system, subpostmaster federation wants third branch IT system to be reviewed
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23 Oct 2024
ServiceNow touts Now platform as AI engine for transformation
At the ServiceNow World Forum in Melbourne, company executives touted the transformative power of AI in streamlining workflows, improving user experiences and driving business value
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22 Oct 2024
SME reluctance to spend hits Bechtle Q3 numbers
Channel player updates the market with a sober assessment of the consequences of trading in a surprisingly weak market
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22 Oct 2024
Change to rules on computer evidence will be an ‘outcome’ of Post Office scandal
The executive currently heading up the Post Office’s investigations department has told public inquiry that rules on computer evidence have to change
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22 Oct 2024
Dell CTO: Enterprise AI poised to take off in 2025
After a period of experimentation, the building blocks are in place for wider enterprise adoption of AI, says Dell Technologies’ global CTO, John Roese
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22 Oct 2024
Former Post Office IT boss alleged to have misrepresented alternative to in-house build
Internal Post Office document reveals allegations that former transformation boss misrepresented off-the-shelf option to replace Horizon
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21 Oct 2024
Channel roundup: Who’s gone where?
The weekly roundup of a selection of the moves across the industry shows the continued appetite for fresh faces to drive growth
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21 Oct 2024
Post Office worker who allegedly told staff to destroy evidence could return, as police investigate
Post Office to allow employee, who allegedly told staff to destroy evidence of possible interest to public inquiry, to return to work during police investigation
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21 Oct 2024
Techcombank’s tech investments set to fuel record profit
The Vietnam bank is targeting $1bn in profit in 2024 while maintaining a flat headcount and reducing physical branches, thanks to its investments in artificial intelligence and a data engine
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21 Oct 2024
Microsoft adds Copilot agents, design tools for 365, Dynamics
Microsoft hopes the new tools will be enough to convince enterprises to move beyond testing and fully adopt Copilot.
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21 Oct 2024
Review of late evidence doesn’t change Post Office Capture system report
Conclusions reached in government-commissioned report into pre-Horizon software are unchanged after late evidence reviewed
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18 Oct 2024
Amplitude adds A/B testing tool to analytics suite
Both the vendor's new feature as well as its recent acquisition of Command AI aim to make it easier for business users to work with its tools without requiring expert help.
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18 Oct 2024
Schneider Electric shares French lessons with the UK
Power specialist shares progress made in circular efforts on the continent, and will bring them to this side of the channel
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18 Oct 2024
How Philippine Airlines is transforming customer experience
The flag carrier of the Philippines discusses how its digital transformation journey has improved customer experience and streamlined internal processes
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18 Oct 2024
Poor communication is biggest hurdle to business collaboration
Study finds firms are wasting hours of time to make a decision as a result of poor collaboration practices, with over two-fifths of workers having to redo work due to poor guidance on project requirements or miscommunication
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17 Oct 2024
Met Police investigating senior Post Office worker over evidence destruction allegation
Public inquiry evidence confirms that the Metropolitan Police are investigating a senior Post Office staff member regarding instructions to destroy evidence
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17 Oct 2024
NCSC chief warns of gap in cyber threats and defence capabilities
The UK and its allies must take collective action to improve their cyber resilience and repel the increasing volume of severe cyber attacks, says NCSC chief
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17 Oct 2024
Sir Alan Bates tells Prime Minister to guarantee Post Office scandal victim redress by March 2025
Campaigner tells Keir Starmer to finalise full and final financial redress to victims of the Post Office scandal by March next year, or face legal action
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17 Oct 2024
Cisco partners viewing AI as major revenue generator
Bulk of activity for the vendor’s channel over the next few years will be connected with selling technologies that support artificial intelligence
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16 Oct 2024
AWS' Amazon Q in Connect adds more contact center GenAI
AWS updates its contact center-specific version of its generative AI-powered agent, Amazon Q, for the company's Connect Contact Center as a Service platform.
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16 Oct 2024
SAP aims to simplify spend management with AI copilot
SAP is injecting more generative AI into its Intelligent Spend Group via its Joule copilot. It also introduced new services for Business Network and Ariba.
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16 Oct 2024
IFS ups its industrial AI, sustainability capabilities
IFS Cloud 24R2 includes new industrial AI capabilities and a sustainability module. Analysts like the company's practical approach to AI, but customers need questions answered.
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16 Oct 2024
Half of business IT deemed outdated
Combining survey data with its own monitoring service, Kyndryl has estimated that half of the world’s most critical infrastructure is not resilient
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16 Oct 2024
SUSE sees growth in multi-Linux support and containers
SUSE CEO talks up the company’s double-digit growth, fuelled by demand for its multi-Linux support offering, Rancher container platform and focus on artificial intelligence
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16 Oct 2024
Sitecore infuses DXP with generative AI marketing features
Sitecore users, who typically build websites for large enterprises, now have automation for website building, marketing content and A/B testing.
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16 Oct 2024
Canalys: AI threatening green progress
Analysts share why it’s not been a good year on the ESG front, and some of the routes to improvement the industry could make
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16 Oct 2024
Logicalis rolls out sustainability blueprint offering
Channel player keen to share range of green services with users to support their drive to reduce emissions
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16 Oct 2024
Former police officer heading Post Office operations did nothing to help innocent subpostmasters
Former chief operating officer did nothing when action could have put a stop to the Post Office wrongful prosecutions