TechTarget News
News from TechTarget's global network of independent journalists. Stay current with the latest news stories. Browse thousands of articles covering hundreds of focused tech and business topics available on TechTarget's platform.Latest News
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29 Oct 2024
Meta joins others reinventing search with AI
By Esther AjaoThe social media giant has joined other vendors that are trying to reinvent search after the popularization of ChatGPT. The vendors want to challenge Google’s position.
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29 Oct 2024
Cisco launches integrated AI infrastructure ‘Pods’
By Antone GonsalvesIn addition to Pods, Cisco launched its first UCS server dedicated to running AI workloads on GPUs.
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29 Oct 2024
The causes of disillusionment with GenAI
By Esther AjaoThe market has seen virtually unprecedented growth. However, enterprises lack confidence in what the technology can do. Nevertheless, enterprises still want to use it.
- Latest news from around the world
Business Apps News from the past 365 days
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30 Sep 2024
Channel round-up: Who’s gone where?
By Simon QuickeIt’s been another busy week across the industry, with more arrivals hoping they can make a positive impact for their employers
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30 Sep 2024
Investigation finds 'reasonable likelihood' Post Office Capture software caused accounting losses
By Karl FlindersAn independent forensic analysis finds the predecessor to Horizon IT system was also likely to have caused shortfalls for which subpostmasters were blamed, years before the Post Office scandal
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27 Sep 2024
Digital customer experience critical for manufacturing, construction
By Joe O’HalloranStudy finds desire to improve operational efficiency, digital transformation, changing customer expectations and competitive pressures driving a shift towards an enhanced digital customer experience in key industrial sectors
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27 Sep 2024
Printing vulnerability affecting Linux distros raises alarm
By Alex ScroxtonSecurity pros need to get in front of a series of vulnerabilities affecting the Cups Linux printing service after an apparently botched disclosure process saw technical details published in advance of a patch
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27 Sep 2024
How UEM Sunrise is driving transformation with Salesforce and AI
By Aaron TanMalaysian property developer UEM Sunrise is leveraging Salesforce and AI to boost sales and enhance customer experience while prioritising data sovereignty and a diversified cloud strategy
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27 Sep 2024
More parallels between Post Office Capture and Horizon scandal revealed
By Karl FlindersPost Office dramatically increased the number of investigations into subpostmasters after Capture Software was introduced
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26 Sep 2024
AI helps to spark skills vs. seniority debate at HR Tech
By Patrick ThibodeauSkills emerged as a major topic for debate at the HR Tech Conference this week, where discussions focused on the effects of this AI-enabled change in hiring.
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26 Sep 2024
Subpostmasters living years with disputed but unresolved debts to the Post Office, inquiry told
By Karl FlindersContinued errors with the Horizon system mean subpostmasters have unresolved account shortfalls hanging over them for years
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26 Sep 2024
HPE unifies channel team to improve experiences
By Simon QuickeVendor brings channel staff under one umbrella in response to partner feedback
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26 Sep 2024
Onapsis debuts SAP security capabilities for BTP
By Jim O'DonnellNew capabilities from Onapsis are aimed at enabling customers to assess security for and protect SAP Business Technology Platform from configuration and other vulnerabilities.
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26 Sep 2024
SMEs fear AI and are looking for support
By Simon QuickeFindings from Indeed research underline the role the channel needs to play to help customers adopt AI technology
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26 Sep 2024
Auckland museum enhances digitisation efforts with storage upgrade
By Stephen WithersA major storage upgrade is enabling the Auckland War Memorial Museum to safeguard its vast collection, ensure digital sovereignty and enhance visitor experiences using AI
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25 Sep 2024
At HR Tech, experts consider future of human judgment
By Patrick ThibodeauThe role of AI versus human judgment is being debated at this week's HR Tech Conference. HR managers see a dividing line, even if they are unsure about where it is.
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25 Sep 2024
CrowdStrike apologises to US government for global mega-outage
By Alex ScroxtonCrowdStrike executive Adam Meyers appears before a US government committee to explain the series of errors that led directly to one of the biggest IT outages in history
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25 Sep 2024
Watt takes Infinigate Group board position
By Simon QuickeChannel veteran will get the chance to bring his years of experience to bear and advise distributor on growth strategy
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25 Sep 2024
Zoom enriches enterprise solutions offer
By Joe O’HalloranCommunications and collaboration leader Zoom unveils new suite of business offerings to boost efficiency, reliability, security and compliance for enterprise organisations
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24 Sep 2024
Westcon-Comstor extends Tech Xpert
By Simon QuickeDistributor shares membership update as it looks to take the community to a fresh part of the globe
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24 Sep 2024
Post Office IT department’s focus on chasing a discount meant botched procurement
By Karl FlindersPost Office IT team and executives slammed for rushing into tech hardware purchase while eyeing a discount
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24 Sep 2024
NetApp maintains push to data management for AI
By Antony AdsheadFrom data storage to intelligent data infrastructure – that’s the plan from NetApp, which has announced data curation for artificial intelligence as well as additions to its ASA and FAS storage arrays
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24 Sep 2024
How VMware is supporting AI workloads
By Aaron TanVMware claims its Private AI Foundation with Nvidia platform that speeds up AI deployment in private cloud environments is gaining significant traction in the Asia-Pacific region
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23 Sep 2024
Salesforce Agentforce, Microsoft Copilot AI battle heats up
By Don FluckingerAfter rebranding Einstein copilot products as 'agents,' Salesforce CEO Marc Benioff likened Microsoft Copilot AI to Clippit, also known as Clippy, the original intelligent agent.
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23 Sep 2024
Microsoft shares progress on Secure Future Initiative
By Alex ScroxtonMicrosoft has published a progress report on its Secure Future Initiative, launched last year in the wake of multiple security incidents, and made a series of commitments to improve its internal cyber culture
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23 Sep 2024
Channel roundup: Who’s gone where?
By Simon QuickeMore moves across the industry that have been worth noting in the past week involve BCN, Syynaxon, Calabrio, Keeper Security and Vertiv
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23 Sep 2024
Fujitsu faces financial challenges, with doubts over its commitment to righting Post Office wrongs
By Karl FlindersFujitsu worker tells Computer Weekly that firm only cares about shareholders and not subpostmaster suffering
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23 Sep 2024
Home Office eVisa scheme is ‘broken’, says Open Rights Group
By Sebastian Klovig SkeltonDigital rights campaigners say the Home Office’s plan to make its new electronic Visa scheme a real-time online-only process is part and parcel of the 'hostile environment' around immigration status
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23 Sep 2024
Metro Bank outsources IT to Infosys to cut costs and digitally transform
By Karl FlindersIndian IT services giant taken on to support Metro Bank’s digital transformation in multi-year deal
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22 Sep 2024
Zendesk debuts outcome-based pricing for AI agents
By Aaron TanZendesk customers only pay for successful AI query resolutions, easing the transition to AI-powered customer support and improving scalability during peak periods
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20 Sep 2024
Amazon's return-to-office order bucks job flexibility trend
By Patrick ThibodeauDespite Amazon's return-to-office order, remote and hybrid work significantly helps recruitment and retention -- and remain popular options in tech.
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20 Sep 2024
UN body urges ‘globally inclusive and distributed’ AI governance
By Sebastian Klovig SkeltonA United Nations body set up to investigate the international governance of AI says the nature of how the technology currently operates requires a global approach to regulation that prioritises equity and inclusion
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20 Sep 2024
Amazon offers new generative AI tool for e-commerce sellers
By Esther AjaoProject Amelia is a selling expert that provides sellers with answers to questions. It makes use of broad knowledge and will soon provide answers to complex problems.
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20 Sep 2024
Instant messaging wins over in-person meetings for collaboration
By Joe O’HalloranResearch from Zoom reveals that leaders and employees favour collaborating via instant messaging instead of in-person meetings
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20 Sep 2024
LG, Ricoh team up to bolster hybrid working digital transformation
By Joe O’HalloranLG and Ricoh to offer package of digital office solutions and services designed to boost productivity and deliver better user experiences
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20 Sep 2024
Interview: Keeping SAP ECC running without support
By Cliff SaranWe speak to the CIO of Spanish gas distribution firm Madrileña Red de Gas about keeping SAP running after official support ends
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19 Sep 2024
CIOs urged to pace AI adoption
By Stephen WithersAt the recent Gartner IT Symposium 2024 in Gold Coast, experts call for CIOs to pace their adoption of AI, manage costs and embrace ‘augmented leadership’
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19 Sep 2024
Zoom and Mitel team to meet enterprise demand for AI unified comms
By Joe O’HalloranZoom collaborates with Mitel to deliver what it calls a ‘unique’ hybrid cloud solution combining Zoom Workplace and AI Companion with communications platform
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18 Sep 2024
M1 ditches 70% of legacy systems in cloud transformation drive
By Aaron TanSingapore telco M1 is switching off 70% of its legacy systems by the end of 2024 and leveraging Salesforce to offer more personalised services
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18 Sep 2024
Workday update takes AI in HR in new directions
By Patrick ThibodeauWorkday says it is advancing AI in HR with a series of platform upgrades that handle complex problems and build answers that capture the context around the data.
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18 Sep 2024
Dreamforce 24: Salesforce taps Nvidia to power Agentforce
By Alex ScroxtonAt Dreamforce in San Francisco, Salesforce and Nvidia detail some of the tech that will power the software giant's newly launched Agentforce service
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18 Sep 2024
HubSpot adds Breeze generative AI agents, analytics to platform
By Don FluckingerHubspot users get their generative AI infusion that includes souped-up bots, a no-code workflow builder, sophisticated content generation and marketing analytics.
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18 Sep 2024
Public digital transformation will be challenged by austerity
By Sebastian Klovig SkeltonPublic sector and IT industry figures gathered at TechUK’s 10th annual Building the Smarter State event discussed how Labour’s ‘mission-driven’ policy approach can drive digital transformation efforts in the context of fresh austerity measures
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18 Sep 2024
Dreamforce 2024: Salesforce calls on customers to flesh out AI vision
By Alex ScroxtonA stream of customers helped Salesforce make the case for its Agentforce artificial intelligence offering on the opening day of the annual Dreamforce conference in San Francisco
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17 Sep 2024
Focus makes ninth deal with Silver Lining move
By Simon QuickeChannel player continues its M&A spree, with another deal being struck in a year that has already seen it highly active on the acquisition front
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17 Sep 2024
Microsoft adds $30-a-month business chat AI assistant to Copilot
By Cliff SaranThe software giant has introduced AI-powered features, including Python code generation in Excel
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17 Sep 2024
Salesforce’s agentic AI platform to transform business automation
By Aaron TanCRM giant’s Agentforce lets organisations build and deploy autonomous agents to automate business processes through advanced learning and data integration
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17 Sep 2024
Salesforce's ambitions for Agentforce platform come to light
By Don FluckingerSalesforce aims for the stars with its Agentforce platform; it remains to be seen how far it will get at a time when many companies still need to get their data ready.
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17 Sep 2024
Barclays takes on more GreenLake
By Cliff SaranBarclays has ramped up its HPE-powered private cloud, as it continues to modernise IT and reduce its carbon footprint
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16 Sep 2024
New Microsoft Copilot 365 Wave 2 includes agents and Pages
By Esther AjaoThe tools include an agent for building automated business processes and Pages for editing AI-generated material. While the tools provide more context, they present some challenges.
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16 Sep 2024
Olam Agri to deploy S/4Hana on AWS
By Aaron TanOlam Agri is enhancing its global supply chain by deploying SAP’s S/4Hana ERP suite on Amazon Web Services, leveraging artificial intelligence to streamline operations and mitigate risks
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16 Sep 2024
Slow, unreliable workplace broadband holds back London SMEs
By Joe O’HalloranResearch from full-fibre broadband provider warns that small businesses in UK capital could be missing out on an estimated £28bn in annual revenue due to slow and unreliable workplace connectivity
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13 Sep 2024
Oracle users share challenges, successes with cloud, AI
By Antone GonsalvesAt Oracle CloudWorld, companies ranging from banks to candy makers shared the challenges and benefits of using Oracle cloud software and AI in enterprise environments.
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13 Sep 2024
Oracle upgrades skills management as U.S. workforce shifts
By Patrick ThibodeauOracle has upgraded its skills management platform, making it industry-specific where needed and giving management and employees more control over their skills needs.
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13 Sep 2024
Municipal makeover: Indian cities embrace cutting-edge tech
By Pratima HarigunaniFrom AI-powered stray dog management to blockchain-secured building permission certificates, municipal corporations across India are ditching outdated processes for digital tools
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12 Sep 2024
Salesforce reveals more on Agentforce autonomous AI agents
By Don FluckingerSalesforce seizes on the concept of agentic AI to automate sales and service processes. The company holds fast to the idea the AI agents will assist humans -- not replace them.
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12 Sep 2024
AI and sustainability on tap for Oracle Cloud applications
By Jim O'DonnellOracle unveils new capabilities for AI use cases, smart manufacturing and sustainability for Oracle Cloud SCM applications at Oracle CloudWorld this week.
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12 Sep 2024
Lord introduces bill to regulate public sector AI and automation
By Sebastian Klovig SkeltonA private members’ bill seeking to regulate the use of artificial intelligence (AI) and other automated technologies throughout the public sector has been brought to Parliament
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12 Sep 2024
Data sharing for immigration raids ferments hostility to migrants
By Sebastian Klovig SkeltonData sharing between public and private bodies for the purposes of carrying out immigration raids helps to prop up the UK’s hostile environment by instilling an atmosphere of fear and deterring migrants from accessing public services
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12 Sep 2024
Government receives report on second controversial Post Office IT system
By Karl FlindersFormer subpostmasters suffered as a result of unexplained accounting shortfalls which they believe were caused by errors in Post Office Capture software, used before the controversial Horizon system
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12 Sep 2024
Logicalis on track to hit sustainability targets
By Simon QuickeChannel player shares insights into how it’s reducing emissions across its business and supplier ecosystem
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12 Sep 2024
UK and others sign first ‘binding’ treaty on AI and human rights
By Sebastian Klovig SkeltonThe UK, US and EU have all signed a treaty from the Council of Europe that aims to mitigate the threat AI poses to human rights, democracy and the rule of law, but commentators say it lacks enforcement mechanisms and creates loopholes
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12 Sep 2024
Mainframe teams turn to AI for modernisation gains
By Cliff SaranGiven the skills crisis, generative artificial intelligence may offer a way for IT and business leaders to modernise their mainframe environments
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11 Sep 2024
Oracle launches over 50 AI Agents for business use
By Esther AjaoThe new agents will automate business processes. The agents show the growth in generative AI and move the market beyond the chatbot use case into a work assistant application.
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11 Sep 2024
U.S. finds women persistently underrepresented in tech
By Patrick ThibodeauWomen make up less than a quarter of high-skill tech workers, according to a new U.S. report. The reasons for this low number, which hasn't changed much since 2005, are unclear.
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11 Sep 2024
NetSuite ERP gets Redwood UX, more AI and procurement
By Jim O'DonnellAt SuiteWorld, Oracle NetSuite showed a new Redwood Design System UX, as well as AI embedded across applications, a new procurement application and data sharing with Salesforce.
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11 Sep 2024
Lawmakers take aim at employee monitoring software
By Patrick ThibodeauAI-enabled employee monitoring software's role in measuring performance is raising concerns that it might help automate hiring, firing and promotion decisions.
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11 Sep 2024
Latin America move ‘a natural choice’ for Assured Data Protection
By Simon QuickeFollowing the announcement of a joint venture with Rubrik to cover the Latin America region, Assured Data Protection’s co-founder shares details of the motivation behind the decision
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11 Sep 2024
September Patch Tuesday: Update before 1 October
By Cliff SaranFour critical remote code execution bugs in Windows and three critical elevated privileges vulnerabilities will keep admins busy
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11 Sep 2024
Oracle focuses on CX platform as it exits ad business
By Don FluckingerOracle rolls out generative AI tools for sellers, beefs up CDP to reinforce B2B buying and selling team interactions, and adds industry-specific features.
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11 Sep 2024
How Sonar is elevating code quality in the age of AI
By Aaron TanSonar’s code quality platform helps developers maintain secure, high-quality code amid the rise of artificial intelligence-based coding assistants, now expanding into the Asian market
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10 Sep 2024
Oracle makes OCI GenAI Agents with RAG available
By Esther AjaoThe offering provides RAG capabilities for customers that use Oracle databases. Use cases include legal research, finance and customer service support.
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10 Sep 2024
Oracle lauds customers and cloud collaboration at CloudWorld ’24
By Alex ScroxtonOracle’s leadership was in celebratory mood opening its annual CloudWorld jamboree, and with its announcement of a new cloud partnership with AWS, multicloud futures were high on everyone’s agenda
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10 Sep 2024
JFrog and GitHub unveil open source security integrations
By Alex ScroxtonSecure software specialist JFrog is working with code development service GitHub to integrate the onboard capabilities of its Software Supply Chain Platform service into GitHub’s platform
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10 Sep 2024
Sony Research, AI Singapore to refine Sea-Lion for Tamil
By Aaron TanSony Research and AI Singapore are collaborating to enhance the Sea-Lion LLM for Tamil, a language spoken in Southeast Asia and India
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09 Sep 2024
At CloudWorld, Oracle completes hyperscaler trifecta with AWS
By Alex ScroxtonOracle opens up its annual CloudWorld event with a plethora of announcements, launching a partnership with cloud giant AWS and expanding previously announced tie-ups with Google Cloud and Microsoft Azure
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09 Sep 2024
Post Office scandal victims given route to appeal unfair financial settlements
By Karl FlindersSubpostmasters who feel they received inadequate financial redress in the Horizon Shortfalls Scheme can appeal the settlements through a new independent process
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09 Sep 2024
Channel roundup: Who's gone where?
By Simon QuickeAnother busy week for HR departments across the industry, with some fresh faces and well-deserved promotions being given the chance to shine in new positions
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09 Sep 2024
Forrester: IT budget growth pushed towards cross-functional teams
By Cliff SaranAnalyst firm Forrester has forecast a slight increase in IT budgets for 2025, but technical debt is one of the areas likely to feel the squeeze
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09 Sep 2024
Salesforce Industries clouds for verticals adds 100 AI features
By Don FluckingerA new AI toolkit for Salesforce's industry-specific clouds delivers more than 100 features for companies in 15 industries to automate common tasks, each with their own data model.
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09 Sep 2024
How MongoDB is driving AI adoption in ASEAN
By Aaron TanMongoDB field CTO Boris Bialek delves into how the company is supporting ASEAN organisations in their AI journey, highlighting the importance of data governance and real-time capabilities in driving successful adoption
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06 Sep 2024
In $1.9B deal, Salesforce buys data backup company Own
By Tim McCarthyIn the lead-up to its annual user conference, Salesforce buys Own Company for $1.9 billion, its second acquisition of the week and its third for 2024.
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06 Sep 2024
Certinia adds Customer Success Cloud to its lineup
By Jim O'DonnellCertinia bolsters its professional services software platform with the release of CS Cloud for customer success management shortly after its summer update to its PS Cloud offering.
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06 Sep 2024
Salesforce intros action models to fuel AI agentic workflows
By Esther AjaoSalesforce looks to push itself into a leadership position with new large action models. The first mover advantage is good but puts the vendor in a delicate position.
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06 Sep 2024
TD Synnex cuts emissions as green progress continues
By Simon QuickeDistributor TD Synnex shares progress report on how it is has improved on its sustainability and social commitments
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05 Sep 2024
Tencent Cloud debuts palm scanning tech in global markets
By Aaron TanTencent Cloud launches palm verification technology for global markets, offering AI-driven identity authentication to support contactless payments and security access management
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05 Sep 2024
BCS ushers in 2024 apprentice class
By Simon QuickeChannel player welcomes its largest intake as it continues to invest in skilling the next generation of datacentre experts
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05 Sep 2024
Salesforce Foundations opens up marketing, ecomm features
By Don FluckingerEnterprise Salesforce users will get Foundations, a basic set of tools and Data Cloud functionality to complement their Sales and Service modules.
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04 Sep 2024
PyPI loophole puts thousands of packages at risk of compromise
By Alex ScroxtonThousands of PyPI packages are at risk of an attack technique dubbed Revival Hijack, which exploits a loophole in the platform’s package naming feature
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04 Sep 2024
Lloyds Bank uses artificial intelligence to check trade finance documents
By Karl FlindersBank is automating checks of digital and paper-based documentation in trade financing with the help of artificial intelligence
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04 Sep 2024
Schneider Electric welcomes European channel chief
By Simon QuickeSchneider Electric shuffles its executive pack and brings in an experienced channel leader to run its partner efforts in Europe
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04 Sep 2024
Retailers question using live facial recognition for shoplifting
By Sebastian Klovig SkeltonRetailers praise benefits of retrospective over live facial recognition in dealing with shoplifting, but stress there are ongoing concerns around the ethical, legal and safety implications of using the technology in stores
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04 Sep 2024
Fraud and scam complaints hit highest ever level in UK
By Alex ScroxtonThe Financial Ombudsman Service says it recorded almost 9,000 complaints about fraud and scams from April to June, the most ever recorded
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04 Sep 2024
Post Office and Fujitsu malevolence and incompetence means huge final taxpayers’ bill
By Karl FlindersThe human tragedy caused by the Post Office scandal cannot be measured, but the total financial cost will be well beyond the £1bn set aside by the government
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04 Sep 2024
How digital models help Anglian Water manage leaks
By Cliff SaranWe speak to Anglian Water about how it uses digital technologies to improve operations and provide on-site engineers with the data they need
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03 Sep 2024
Mueller latest to leave SAP leadership ranks
By Jim O'DonnellSAP CTO Juergen Mueller is leaving the company as the result of an incident at an event, leaving questions about the direction of SAP's Business Technology Platform.
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03 Sep 2024
TSB systems could be on the move again as BBVA eyes its parent
By Karl FlindersTSB was migrated to the systems of Sabadell in a project remembered for its monumental IT meltdown in 2018
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03 Sep 2024
Chief data officers highlight data integrity woes
By Cliff SaranIn a report from the company co-founded by web inventor Tim Berners-Lee, CDOs discuss the challenges of artificial intelligence and using increasing amounts of personal data
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03 Sep 2024
Swedish law firms debate AI’s future impact on profession
By Gerard O'DwyerSwedish law firms examine the use of artificial intelligence in their businesses as the sector sees a surge in take-up
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03 Sep 2024
Nationwide development platform uses Red Hat technology
By Karl FlindersBuilding society is speeding up its software releases through Red Hat cloud application development platform
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02 Sep 2024
Navigating the shifting sands of open source
By Aaron TanAs open source matures, the Cloud Native Computing Foundation is grappling with issues ranging from licence rug-pulling and the rise of artificial intelligence to the changing dynamics of open source contributions
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29 Aug 2024
U.S. losing STEM war due to immigration policy, global fight
By Patrick ThibodeauAs global competition for STEM students intensifies, other nations are improving foreign talent recruitment. A new report faults U.S. immigration policy for this outcome.
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29 Aug 2024
Salesforce and Genesys discuss CX strategy, coopetition
By Don FluckingerCompeting tech companies are partnering up to give customers what they need faster. Salesforce and Genesys share how they're doing just that in the contact center market.