TechTarget News
News from TechTarget's global network of independent journalists. Stay current with the latest news stories. Browse thousands of articles covering hundreds of focused tech and business topics available on TechTarget's platform.Latest News
-
14 Apr 2025
Computer and law experts respond to call for opinions on computer evidence
IT and legal experts have made submissions to a government consultation on the use of computer evidence in court
-
14 Apr 2025
AI provides foundation for Atlassian customer service app
Atlassian will enter the world of customer service by extending its current internal ticketing tool to its users' customers.
-
14 Apr 2025
CMS proposes 2.4% inpatient Medicare reimbursement hike
The FY 2026 Inpatient Prospective Payment System (IPPS) and Long-Term Care Hospital Prospective Payment System (LTCH PPS) proposed rule would increase inpatient Medicare reimbursement by about $4 billion.
Business Apps News from the past 365 days
-
11 Apr 2025
More than 100 Horizon victims are challenging Post Office offers on complex claims
Calls for advanced dispute resolution meetings by victims of the Post Office Horizon system have been ignored by the Department of Business and Trade
-
10 Apr 2025
HubSpot users get more Breeze generative AI agents
HubSpot users get agents for sales, service and marketing.
-
10 Apr 2025
Infor offers process mining, automation in CloudSuite ERP
With Velocity Suite, Infor embeds process mining, automation and generative AI into its industry-specific CloudSuite ERP.
-
10 Apr 2025
Lloyds Bank moves AI work onto Google Cloud platform
Banking group is cutting its emissions and accelerating the development of AI platforms by moving work onto Google Cloud
-
10 Apr 2025
NetSuite bets big on built-in AI
At its customer event in Sydney, Oracle NetSuite unveiled a suite of AI-powered features integrated directly into its platform at no extra cost in a bid to make AI more accessible to customers
-
10 Apr 2025
Investigative reporter files legal action over police surveillance and social media monitoring
Journalist complains to Investigatory Powers Tribunal after Northern Irish police placed him under surveillance as he investigated their handling of a high-profile death
-
09 Apr 2025
Microsoft’s April 2025 bumper Patch Tuesday corrects 124 bugs
Microsoft is correcting 124 vulnerabilities in its March Patch Tuesday, one of which is being actively exploited in the wild, and 11 of which are ‘critical’
-
09 Apr 2025
Airportr checks in with SITA to enhance traveller baggage delivery services
Air transport IT provider and baggage management firm combine efforts to give passengers the freedom of baggage-free travel and boost airline efficiency
-
09 Apr 2025
Salesforce adds Agentforce to field service verticals
Salesforce spreads Agentforce's net to field service, across numerous industries.
-
08 Apr 2025
NCSC issues warning over Chinese Moonshine and BadBazaar spyware
Two spyware variants are being used to target the mobile devices of persons of interest to Chinese intelligence, including individuals in the Taiwanese, Tibetan and Uyghur communities
-
08 Apr 2025
Spoofing vuln threatens security of WhatsApp Windows users
Meta has disclosed and patched a potentially dangerous spoofing flaw in WhatsApp for Windows that could have caused big problems for unwitting users
-
08 Apr 2025
Open Broadcast Systems intros 5G Assist to enhance remote production
Low-latency encoding and decoding technology releases solution to enhance remote production over the public internet using supplementary network, such as 5G or satellite, to perform packet recoveries
-
08 Apr 2025
Government punts cyber governance code of practice for UK businesses
The Department for Science, Innovation and Technology’s cyber security minister Feryal Clark announces a cyber security code of governance for UK businesses to follow
-
07 Apr 2025
Post Office can’t find evidence for over 1,000 Horizon scandal redress claimants
The Post Office has no evidence of errors for more than 1,000 subpostmasters applying for compensation through the Horizon Shortfall Scheme
-
07 Apr 2025
KubeCon London: Prepare for a shake-up
Developer overload, inadequate fault tolerance and regional fractionalisation are among the issues the Linux Foundation needs to address
-
07 Apr 2025
India’s tech talent adapts to AI era
IT professionals in India need to unlearn old skills and embrace artificial intelligence, automation and specialised domains as the country cements its position as a global tech hub
-
04 Apr 2025
Where AI really fits into digital customer experience tech
An interview with Calvin Cheng, partner at consultancy West Monroe, who works on digital strategy and CX teams.
-
04 Apr 2025
Qualys exposes cloud and SaaS risks
Channel opportunity to help customers struggling to manage their cloud and hosted environments
-
04 Apr 2025
Channel catch-up: News in brief
Find out what developments there have been this week at SentinelOne, Softcat, TD Synnex, Bugcrowd, Hornetsecurity, Unframe and Climb
-
04 Apr 2025
Microsoft at 50: Enterprise IT for the masses
On 4 April 1975, Paul Allen and Bill Gates formed Microsoft, a company that defined the PC era and opened up computing for all
-
03 Apr 2025
Are LLM firewalls the future of AI security?
As large language models permeate industries, experts at Black Hat Asia 2025 debate the need for LLM firewalls and explore their role in fending off emerging AI threats
-
02 Apr 2025
Interview: Tomer Cohen, chief product officer, LinkedIn
The professional social network’s product chief is leading the introduction of artificial intelligence for the firm’s in-house development processes and to enhance services for users
-
01 Apr 2025
Post Office Capture and Ecco+ users asked to make contact with Scottish statutory body
Scottish statutory body attempting to contact people that might have been wrongly convicted of crimes based on the Post Office’s flawed systems
-
01 Apr 2025
Apple devices are at ‘most risk’ in UK following government ‘backdoor’ order
Home Office refuses to answer questions from Lords over technical capability notice issued against Apple’s iCloud Advanced Data Protection encryption services
-
01 Apr 2025
How Singapore researchers are using AI to fight Parkinson’s disease
Singapore researchers are using Google DeepMind’s AlphaFold to understand the intricate protein interactions at play in Parkinson's disease, paving the way for potential diagnostics and treatments
-
31 Mar 2025
Channel moves: Who’s gone where?
Moves in the past week at Northamber, Arc Systems, Commvault NeuroCyber and DataStrike
-
31 Mar 2025
Understanding of ‘black box’ IT systems will reduce Post Office scandal-like risk
A Parliamentary committee has reported that leadership teams need to understand the ‘black box’ IT systems that underpin their organisations
-
31 Mar 2025
UK law enforcement data adequacy at risk
The UK government says reforms to police data protection rules will help to simplify law enforcement data processing, but critics argue the changes will lower protection to the point where the UK risks losing its European data adequacy
-
31 Mar 2025
Channel marketing skills under threat
Tendency to merge role with other aspects of the business has raised concerns in the industry
-
28 Mar 2025
Digital Twin Consortium outlines spatially intelligent capabilities and characteristics
Consortium designed to drive increased virtual representation adoption across industries publishes whitepaper emphasising the importance of locational intelligence in practice
-
28 Mar 2025
Audi gears up for next-gen factory automation with smart manufacturing
Global auto manufacturer Audi deploys virtual private cloud environment platform to deliver enhanced automation, reconfiguring production line to accommodate a product mix change and scale compute and storage
-
27 Mar 2025
Nokia launches DAC Marketplace to empower industrial enterprises
Comms tech provider announces two updates to its industrial portfolio, including six Industry 4.0 applications integrated into its MX Industrial Edge platform, and the launch of an IoT marketplace
-
27 Mar 2025
UK public expresses strong support for AI regulation
Most of the UK public have experienced an AI-related harm and say they want laws introduced to regulate the technology, according to national survey by the Ada Lovelace and Alan Turing Institutes
-
27 Mar 2025
Disappointment over lack of SME support in Spring Statement
Industry figures react to the Spring Statement and express views on range of topics, including business support and digital infrastructure commitment
-
27 Mar 2025
Experts question court’s rejection of former Post Office manager’s Horizon appeal
Experts on the use of computer evidence question why Court of Appeal rejected former Post Office branch manager’s appeal against conviction
-
26 Mar 2025
Oracle bets big on AI, drives Australian business transformation
At the Oracle CloudWorld Tour in Sydney, Oracle executives talked up the company’s strategy to integrate AI across its entire technology stack, empowering Australian businesses to move beyond experimentation and into practical AI-driven solutions
-
25 Mar 2025
Kroll reviewing Post Office Horizon’s current integrity and discrepancy identification
The Post Office appoints third party to review Horizon following concerns about current version of the system
-
25 Mar 2025
Scottish police hold almost no data on facial recognition use
It is currently impossible to assess Police Scotland’s use of retrospective facial recognition for efficacy and fairness because the force does not collect meaningful information that would enable a proper evaluation
-
25 Mar 2025
MPs demand government reconsider response to Post Office compensation report
Select committee calls on government to ‘reflect and revise’ response to Post Office scandal compensation scheme
-
24 Mar 2025
OpenAI targets customer service with new audio models
The models build on GPT-4o and 4o mini architecture. With it, developers can control tone so that contact center agents can effectively help customers on the other end of the call.
-
24 Mar 2025
Channel moves: Who’s gone where?
Moves of note over the past seven days at Network Group, Coro, Nebula and GFT
-
24 Mar 2025
‘Bankenstein’ and a cold calculation means banking crashes will continue
Following a three-day crash at Barclays, UK banks were forced to explain to MPs when, how and why digital services became unavailable over past two years
-
24 Mar 2025
Oracle plants agentic AI flag in business process automation
Oracle promotes its Agentic AI Studio, unveiled at OracleCloud World Tour London, as an avowed business process automation accelerant
-
24 Mar 2025
APIs key to unlocking AI agent potential, says MuleSoft
Most Asia-Pacific IT leaders have either implemented or intend to deploy agentic AI in the next two years, but success will hinge on the implementation of APIs that AI agents rely on
-
23 Mar 2025
How Jetstar is tapping data analytics
Low-cost carrier Jetstar is using the Snowflake data platform to optimise the number of meals to carry onboard and to generate flight schedules, among other data analytics initiatives to improve its operations
-
21 Mar 2025
Channel catch-up: News in brief
Developments this week at CMS Distribution, SoftwareOne, Dell, Integrity360, Evolve IP and Softcat
-
20 Mar 2025
Oxa taps Nvidia to accelerate industrial mobility automation
Self-driving vehicle software provider announces deepened collaboration with AI processor leader to accelerate plans in IMA sector, through the support of physical AI, generating photoreal virtual world states to enhance its own training tools
-
20 Mar 2025
SonicWall and Azul note channel momentum
Vendors share details of how the channel drove sales in 2024
-
20 Mar 2025
What HP’s Amplify announcements mean for UK partners
The vendor’s UK&I channel lead talks us through the changes that were announced this week
-
20 Mar 2025
Government considering redress scheme for families of Post Office scandal victims
Campaign group brings together the children of subpostmasters to meet Post Office minister to discuss redress for their suffering
-
20 Mar 2025
Oracle launches new AI Agent Studio in Fusion suite
The studio is designed for Oracle customers that already have most of their data situated in the Fusion suite. It includes new libraries and a trust and security framework.
-
19 Mar 2025
Air New Zealand takes off with digital transformation deal
The airline aims to become a digital leader with TCS’s help to improve fleet management, crew scheduling and ground services through the use of artificial intelligence
-
19 Mar 2025
Process mining vendor Celonis sues SAP over data access
Celonis slaps SAP with a lawsuit over third-party access to data for its process mining applications.
-
19 Mar 2025
Interview: Cynthia Stoddard, CIO, Adobe
After nearly 10 years in post, Adobe’s CIO is still driving digital transformation and looking to deliver lasting change through technology
-
19 Mar 2025
Softcat ahead of expectations after solid first half
Channel player shares results for the first six months of its fiscal year with double-digit growth across all the key metrics
-
19 Mar 2025
Zoom debuts new agentic AI skills and agents for Zoom AI Companion
AI-first work platform provider expands agentic skills across the entire portfolio using reasoning and memory to take action and orchestrate task execution, conversational self-service and custom agent creation
-
19 Mar 2025
How Telefónica avoided VMware price hike
While some some organisations look for alternatives to VMware, Telefónica Germany has taken a different approach based on third-party support
-
19 Mar 2025
Former subpostmaster to sue Post Office and Fujitsu for judgment ‘obtained by fraud’
Lee Castleton, one of a group of seven former subpostmasters who began the fight against the Post Office in 2009, triggers ‘seismic’ shift in Post Office scandal
-
18 Mar 2025
Digital Realty enters Indonesia through joint venture
New joint venture, Digital Realty Bersama, will develop and operate datacentres across Indonesia to meet the increasing demand for digital infrastructure in Southeast Asia’s biggest economy
-
18 Mar 2025
Formula 1 accelerates decision response with team content delivery
AI services and digital transformation specialist claims to have halved crucial response times in Formula 1, redefining how teams analyse race data in real time
-
18 Mar 2025
Adobe joins agentic AI fray with platform, prebuilt agents
2025 is the Year of Agentic AI -- and it's only March.
-
18 Mar 2025
Cisco unveils Webex agentic AI systems to automate CX, EX
Mission to transform contact centres into customer experience centres sees systems for core collaboration platform designed to predict and automate customer and employee experiences
-
18 Mar 2025
Channel moves: Who’s gone where?
Moves of note over the past week at Six Degrees, Business Systems, MLL Telecom, Claroty and Sysdig
-
18 Mar 2025
Seaco charts course for unified security strategy
Shipping container leasing giant consolidates security tools onto a single platform, leveraging AI and extended detection and response to improve security operations
-
17 Mar 2025
Cisco makes Webex AI updates widely available
The Cisco AI Assistant in Webex Contact Center and the Webex AI Agent for self-service customer support are now generally available. More AI features are coming.
-
17 Mar 2025
Microsoft takes Teams Phone to Dynamics 365 Contact Center
Microsoft's updates for Teams Phone include Dynamics 365 Contact Center integration and Copilot features to improve customer service.
-
17 Mar 2025
Zoom advances AI Companion with agentic AI
Zoom's AI Companion improvements include automated tasks, better action item detection and real-time note taking. The new features will be launched in stages through mid-2025.
-
17 Mar 2025
Online Safety Act measures come into effect
Regulator Ofcom is now able to take enforcement action against platforms under the Online Safety Act if they fail to proactively safeguard against content such as terrorist or child sexual abuse material
-
17 Mar 2025
Qualtrics releases employee, customer service AI agents
Qualtrics joins the agentic AI free-for-all in CX.
-
17 Mar 2025
Who takes responsibility? Birmingham’s ERP extraordinary meeting
Council members took the opportunity to raise their concerns during the Birmingham City Council ERP meeting, which took place on 11 March
-
17 Mar 2025
Genesys, Google add to contact center generative AI services
Genesys and Google roll out their next wave of AI tools for customer service.
-
17 Mar 2025
How Oracle is using AI to combat financial crime
The tech giant is leveraging artificial intelligence to surface fraudulent financial transactions and improve the efficiency of financial crime investigations, offering relief to banks battling high costs and alert fatigue
-
14 Mar 2025
AI in the workplace: Businesses brace for new rules
States are tightening rules on AI in the workplace, while the federal government pushes for deregulation, setting up a battle over hiring and bias laws.
-
14 Mar 2025
AI Action Summit review: Differing views cast doubt on AI’s ability to benefit whole of society
Governments, companies and civil society groups gathered at the third global AI summit to discuss how the technology can work for the benefit of everyone in society, but experts say competing imperatives mean there is no guarantee these visions will win out
-
14 Mar 2025
Minister asks for evidence of Post Office ECCO+ system problems
Subpostmaster federation is calling on former Post Office crown branch staff to come forward if they experienced problems with ECCO+
-
14 Mar 2025
Channel catch-up: News in brief
Developments this week at Exertis Supplies, Softcat, Konica Minolta Business Solutions, Fivetran, SUSE and Centreon
-
13 Mar 2025
Sky Business finds louder voice for collaboration
Business-to-business division of media and entertainment company announces communications platform to help UK firms boost productivity and collaboration by integrating advanced features like video conferencing
-
13 Mar 2025
SCC steps up sustainability efforts
Channel player SCC works to share more emissions data with customers and provide asset disposal for those looking to upgrade devices to Windows 11
-
13 Mar 2025
Supercars team BJR taps Extranet Systems for racing edge
As the demands of motorsports grow, Supercars team Brad Jones Racing turns to IT specialist Extranet Systems to manage crucial areas such as security, backup and disaster recovery
-
12 Mar 2025
Apple slated in CMA mobile browser investigation
Apple policies are main focus, but Google doesn’t escape the regulator’s scrutiny either, with its business practices to promote Chrome coming under fire
-
12 Mar 2025
Salesforce execs at TDX 25: Agentforce a whole system AI play
Salesforce executives present its Agentforce agentic AI technology as a ‘whole system’ approach not hung up on large language models. They say it is a ‘holy trinity’ of data, apps and agents
-
11 Mar 2025
Singapore Airlines to roll out Salesforce Agentforce
Singapore’s flagship carrier is deploying Salesforce’s Agentforce AI agent platform to improve customer interactions and personalise experiences
-
11 Mar 2025
March Patch Tuesday brings 57 fixes, multiple zero-days
The third Patch Tuesday of 2025 brings fixes for 57 flaws and a hefty number of zero-days
-
11 Mar 2025
Musk claims of Ukraine DDoS attack derided by cyber community
Elon Musk draws criticism after accusing Ukraine of being behind a significant DDoS attack against social media platform X
-
11 Mar 2025
Hadean, Google Cloud team to develop AI-powered spatial computing
Technology partnership looks to facilitate the creation of highly realistic and responsive simulations, optimising training exercises and planning scenarios to help organisations develop deeper understanding of potential situations
-
11 Mar 2025
SailPoint expands MSP programme
Security player widens the customer base its managed service provider partners can go after
-
11 Mar 2025
UK government under-prepared for catastrophic cyber attack, hears PAC
The Commons Public Accounts Committee heard government IT leaders respond to recent National Audit Office findings that the government’s cyber resilience is under par
-
11 Mar 2025
Climb’s AI Academy coming to UK and Ireland
Distributor shares 2024 financial update and indicates its AI Academy scheme launched in Germany last autumn will be coming to the UK and Ireland later this year
-
10 Mar 2025
Channel moves: Who’s gone where?
Moves in the past week at BCN, Agilitas IT Solution, Cybit, Abacus Group, Commvault, Schneider Electric and Wordwatch
-
07 Mar 2025
Amplitude voice of the customer capability targets 'rage close'
Amplitude rolls out VOC features from Command AI acquisition.
-
07 Mar 2025
Channel catch-up: News in brief
Developments this week at Schneider Electric and OVHcloud, while SonicWall and Sophos talk MDR
-
07 Mar 2025
IWD: Women bring ‘significant business advantage’ to channel
As the world marks the importance of women amid the inspirational stories of those who work across the channel, there are calls for more positive action as World Economic Forum predicts gender equity will not be reached for another five generations
-
07 Mar 2025
Managing security in the AI age
Gartner experts offer guidance on harnessing AI’s power while mitigating its risks, from managing shadow AI to implementing security controls and policies
-
06 Mar 2025
Corndel adds to evidence of channel role in providing AI education
More research reinforces the sense of disconnect between business leaders and their staff when it comes to using artificial intelligence, presenting opportunitities for the channel
-
06 Mar 2025
Why did IT suppliers allow Birmingham City Council to go live with Oracle?
Councillors at the local authority’s budget setting and audit committee meetings raised questions as Birmingham faces budget deficits
-
06 Mar 2025
NHS chief data officers concerned by FDP roll-out
The Chief Data and Analytical Officers Network has raised concerns over the way the NHS Federated Data Platform is being implemented and NHS England’s approach to its adoption
-
06 Mar 2025
Wavenet working with Konversational to improve systems
MSP Wavenet chooses Irish firm to help deploy ServiceNow to improve its workflow processes
-
06 Mar 2025
Going beyond search: Elastic’s observability and security play
Elastic’s chief product officer Ken Exner talks up the company’s expansion into observability and security and how it balances innovation with community contributions and monetisation
-
06 Mar 2025
TDX 2025: Salesforce vaunts Agentforce 2dx as evolved agentic AI platform
Salesforce unveils Agentforce 2DX as further development of its autonomously agentic AI platform at its developer conference in San Francisco
-
06 Mar 2025
Big bank systems crashed for over 800 hours in last two years due to IT outages
Bank bosses forced to reveal extent of banking IT failures to MPs on the Treasury Select Committee