Cleveland Clinic to Improve Hospital Operations Through AI Command Center

Cleveland Clinic and software company Palantir Technologies Inc. launched a partnership aimed at improving patient access to care and resource allocation within the health system using a data-driven Virtual Command Center.

Palantir's Virtual Command Center has been deployed at Cleveland Clinic. It is currently in use as part of the multi-year collaboration, which aims to enable data-driven decision-making to improve hospital operations, according to the press release.

"Implementing the Virtual Command Center as the foundation of our hospital operations is transformative to our organization and our ongoing mission to provide the highest quality of care to every patient," said Rohit Chandra, chief digital officer of Cleveland Clinic, in the press release. "We are proud to be working with Palantir to equip our caregivers with the tools to make the best decisions for patient care."

The Virtual Command Center is being used to help improve care delivery across multiple aspects of hospital operations, including streamlining wait times, bed assignments, staff allocation, and overall utilization of resources, the press release notes.

The Virtual Command Center was built using Palantir Foundry, the company’s artificial intelligence and data platform. This enables Cleveland Clinic to use the Virtual Command Center for real-time recommendations to help efficiently manage hospital resources, reduce wait times, and adjust staffing levels. The tool can also forecast patient admissions, discharges, and transfers while assessing the availability of beds and caregivers, which can help improve access to care.

The press release also states that Cleveland Clinic advised Palantir during the development of the Virtual Command Center. The health system will continue to be a thought partner with the company throughout their collaboration.

Cleveland Clinic is the most recent health system to partner with Palantir.

Last month, Tampa General Hospital teamed up with the company to improve patient care and drive operational, research, and clinical advances through an analytics-based connected hospital platform.

The partnership was built on an existing relationship between the two organizations, under which Tampa General leveraged Foundry to coordinate operations and care during Hurricane Ian. Expanding this collaboration will include leveraging the solution as the foundation of the health system's own data platform, which will employ AI capabilities to augment decision-making.

These efforts aim to improve the health system’s analytics capabilities by using insights from key hospital data while protecting patient privacy. Moving forward, the two organizations plan to continue deploying Foundry to enhance existing operational use cases and expand other initiatives to improve connectivity across the hospital, including supporting care pathway management, improving operating room scheduling, enhancing utilization across critical service lines, and driving translational research.

In April, the Centers for Disease Control and Prevention (CDC) announced an extension of their 10-year partnership with Palantir, which seeks to address outbreak response and disease surveillance through the Data Collation and Integration for Public Health Event Response (DCIPHER) Program.

Under the collaboration, health agencies using DCIPHER will leverage Foundry to integrate data, conduct analysis, and create operational workflows for public health needs.