Modernizing Patient Payments to Address Healthcare Consumerism
Healthcare consumerism and increased patient financial responsibility are challenging providers to think differently about patient payments.
The expectations of healthcare consumers continue to evolve, with many seeking experiences with the healthcare system that mirror those from different industries. And with consumers shouldering more financial responsibility for their healthcare, providers cannot overlook the importance of providing modern omnichannel solutions to meet patients where they are and improve how the latter pay for services.
By working with a strategic financial partner, health systems, hospitals, and physician practices can mature in their ability to discuss patient financial responsibility and implement technology to streamline patient payments. CareCredit Senior Vice President and General Manager of Health Systems explains how.