Insights / Research Report / VDI and DaaS Trends in the Hybrid Digital Workplace
February 12, 2025

VDI and DaaS Trends in the Hybrid Digital Workplace

Gabe Knuth
Senior Analyst, End-user Computing & User Protection

Emily Marsh
Associate Research Director

Market Topics

Customer Experience End-user Computing Unified Communications & Collaboration

As organizations continue to evolve their digital workspace strategies, desktop and application virtualization remain mission-critical components of IT and business operations. They enable flexible, secure, and efficient delivery of Windows applications and desktops to end users regardless of where they are or what device they’re using. From geographically dispersed user bases to manufacturing and healthcare settings, desktop virtualization remains an important—though often taken for granted—component of IT.

That said, the way these technologies are deployed is shifting: DaaS adoption is increasing, as are hybrid models that spread workloads out across multiple infrastructures and locations. Despite this, traditional infrastructure investments are still increasing due largely to Windows applications and an increasingly diverse endpoint environment.

Even with the proliferation of browser-based applications, Windows applications remain in use at a large scale. Organizations need to find a way to deliver and manage these Windows applications that accommodates the use cases, the end users, and the applications themselves while aligning these efforts with the business’s overall goals, which often include security, cost optimization, IT resource utilization, and end-user productivity.

To gain further insights into these trends, Informa TechTarget’s Enterprise Strategy Group surveyed 377 IT professionals at midmarket and enterprise organizations in North America (US and Canada) involved with end-user computing technology and processes. These organizations were required to be current users of some form of desktop or application virtualization.

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