AI increasingly enables organizations to understand their limitations and then optimally allocate their technology spending, maximizing efficiency and driving superior business outcomes. Organizations that harness AI-driven observability, visibility, and monitoring platforms can receive data-driven, actionable insights that transform the economics of application development and platform engineering.
But technology leaders and platform teams are faced with a key challenge: identifying and deploying AI-driven observability tools that fit their environment, expertise, and culture. Only then can they seamlessly enhance system reliability and performance through transparent and actionable insights. Organizations must prioritize explainability for stakeholders to understand the reasoning behind AI decisions to foster trust and refine AI’s decision-making processes and criteria.
To gain further insight into these trends, Enterprise Strategy Group surveyed 377 application developers and IT professionals at organizations in North America (U.S. and Canada) involved with observability and monitoring technology and processes at their organization.
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