Insights / Research Brief / Organizations Perceive DaaS as Costly but With Added Value
March 28, 2025

Organizations Perceive DaaS as Costly but With Added Value

Gabe Knuth
Senior Analyst, End-user Computing & User Protection

Emily Marsh
Associate Research Director

Bill Lundell
Senior Director, Sponsored and Syndicated Research

Market Topics

Customer Experience End-user Computing Unified Communications & Collaboration

Employee work flexibility, enhanced security, and other benefits are driving organizations to adopt or further deploy desktop-as-a-service (DaaS) technologies. Recent research by Informa TechTarget’s Enterprise Strategy Group revealed that the advantages of DaaS strategies must be highly valued by enterprise teams today because they appear willing to overlook some shortcomings in cost expectations to continue to use the technology.

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