Mission-critical applications and their associated data must meet stringent data protection SLAs to support business processes, mitigate risk, and place organizations in a favorable position should data loss occur, particularly when due to ransomware. However, a disconnect and many misconceptions exist when protecting SaaS workloads’ data to foster recoverability. The impact of this phenomenon hits SaaS deployments across the board, including Salesforce, which is detailed in this brief. IT professionals, workload owners, and business leaders must closely inspect their current data protection apparatus and processes for Salesforce workloads to put in place effective and efficient data protection solutions.