End-user Computing
Driven in large part by remote and hybrid work, end-user computing strategies are a mutual priority across business executives, IT professionals, and security operations.
Alternative desktop delivery and consumption models create urgency to optimize user experience and endpoint protection.
It is incumbent on IT organizations to respond to end-user computing, unified communication, and collaboration needs by providing a secure yet rich consumer-like user experience.
Enterprise Strategy Group’s EUC analysts and research assess what it takes to deliver, manage, and optimize digital workspaces and examine essential EUC topics, including:
- Desktop & application virtualization (VDI)
- Desktop as a Service (DaaS)
- Digital employee experience (DEX)/End-user Experience Monitoring (EUEM)
- Digital workspaces
- End-user devices & hardware
- End-user monitoring & performance
- End-user devices & hardware
- Endpoint lifecycle management
- Unified endpoint management/Mobile device management
- User environment management
- Windows application management
Research Report
AI at the Endpoint: The Impact of AI on End Users and Endpoint Devices
As AI adoption accelerates, organizations are evaluating how AI-driven workloads impact end-user support, digital workspaces, and endpoint strategies. While AI PCs introduce new possibilities for local AI computing capabilities, their integration into enterprise environments is at an early stage, with practical use cases still emerging. Understanding how businesses align these technologies with IT and business […]
Analysts Covering End-user Computing
Gabe Knuth
Principal Analyst, End-user Computing & User Protection
Areas of Expertise
- Desktop & App Virtualization (VDI)
- Desktop-as-a-Service (DaaS)
- Digital Employee Experience (DEX)
- Digital Workspaces
- Email Security
- End-User Devices & Hardware
Recent End-user Computing Insights
Infographic | April 7, 2025
AI at the Endpoint: The Impact of AI on End Users and Endpoint Devices
Survey Results | April 3, 2025
AI at the Endpoint: Tracking the Impact of AI on End Users and Endpoints
Research Report | April 3, 2025
AI at the Endpoint: The Impact of AI on End Users and Endpoint Devices
Research Brief | March 28, 2025