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Source: Enterprise Strategy Group Research Report, Challenges in Securing an Overabundance of Communication and Collaboration Tools, July 2023.
As more workers collaborate virtually, many organizations now depend on additional digital communication tools beyond email. New collaboration tools provide attackers the opportunity to engage with humans to evade automated controls, extending phishing, BEC, credential theft, and other socially engineered attacks beyond email. Advanced attacks leverage multiple attack vectors, requiring individual, core security controls to work together to detect and prevent advanced attacks. This extends beyond traditional security operations tools (e.g., SIEM, SOAR, EDR, and XDR) to core network, cloud, endpoint, and identity controls.
