In an era when IT operations teams are under tremendous pressure to accelerate processes, enable digital transformation, and reduce the unit cost and environmental impact of compute, AI can be a key enabling technology. Whether through generative AI (GenAI)-based tools, copilots, natural language querying, or advanced usage of causal and predictive AI, IT operations teams have an ever-increasing set of tools available to help them achieve their goals, improve stakeholder satisfaction, and optimize for their important metrics. TechTarget’s Enterprise Strategy Group recently surveyed IT professionals involved with observability, ITSM, and AIOps technologies and processes to gain insights into these trends.
To learn more about these trends, download the free infographic, Generative AI in IT Operations: Fueling the Next Wave of Modernization.
