Wesley Chai Wesley Chai is a former technical writer at TechTarget. Wesley Chai’s Most Recent Content Enterprise Desktop What is remote desktop protocol (RDP)? 25 Oct 2024 Customer Experience What is Salesforce Service Cloud? 15 Oct 2024 Customer Experience What is contact center as a service (CCaaS)? 04 Oct 2024 Software Quality What is a PERT chart? And how to use it, with examples 19 Sep 2024 Cloud Computing What is a cloud engineer? Key skills and how to become one 04 Sep 2024 WhatIs Top 9 most in-demand tech jobs of 2024 15 Aug 2024 Cloud Computing What is cloud computing? Types, examples and benefits 26 Jun 2024 Business Analytics Google Analytics 10 Apr 2024 Disaster Recovery change control 27 Mar 2024 CIO value chain 01 Feb 2024 SearchAWS Amazon Simple Storage Service (Amazon S3) 22 Jan 2024 Security incident response team 16 Jan 2024 WhatIs Top 13 IoT blogs to follow in 2024 02 Jan 2024 WhatIs What is the CIA triad (confidentiality, integrity and availability)? 21 Dec 2023 Business Analytics big data analytics 20 Dec 2023 WhatIs massive open online course (MOOC) 14 Dec 2023 WhatIs continuous learning 14 Nov 2023 Networking Ethernet 26 Oct 2023 Security integrated risk management (IRM) 25 Oct 2023 Customer Experience CRM (customer relationship management) 19 Oct 2023 HRSoftware human resource management (HRM) 04 Oct 2023 Networking telecommunications (telecom) 02 Oct 2023 ERP supply chain transformation 12 Sep 2023 WhatIs customer satisfaction (CSAT) 29 Aug 2023 Customer Experience content personalization 10 Aug 2023 Customer Experience Oracle Customer Experience Cloud (Oracle CX Cloud) 11 Apr 2023 Networking network protocol 08 Mar 2023 Customer Experience B2C (business-to-consumer) 06 Feb 2023 App Architecture data dictionary 13 Dec 2022 Mobile Computing Wireless Application Protocol (WAP) 01 Dec 2022 Networking wireless mesh network (WMN) 25 Oct 2022 Cloud Computing What is Software as a Service (SaaS)? 24 Oct 2022 Cloud Computing cloud server 19 Oct 2022 ITChannel cloud service provider (cloud provider) 04 Oct 2022 ERP general ledger (GL) 25 Mar 2022 Cloud Computing What is PaaS? Platform as a service definition and guide 07 Feb 2022 Unified Communications communications platform as a service (CPaaS) 19 Oct 2021 Networking What is the Universal Service Fund (USF)? 22 Sep 2021 Unified Communications Avaya 20 Sep 2021 Unified Communications video conferencing 23 Aug 2021 Storage VRAM (video RAM) 19 Jul 2021 Storage cloud storage 09 Jun 2021 Enterprise AI fuzzy logic 08 Jun 2021 SearchWindowsServer active directory 07 Jun 2021 WhatIs Google Sheets 28 May 2021 CIO IT project manager 25 May 2021 SearchAWS AWS CloudWatch 17 May 2021 Security hacker 12 May 2021 Unified Communications VoIP phone 03 May 2021 Unified Communications IP telephony (Internet Protocol telephony) 30 Apr 2021 WhatIs Top 7 big data courses for 2021 19 Apr 2021 WhatIs HTTP (Hypertext Transfer Protocol) 22 Mar 2021 Networking 3GPP (3rd Generation Partnership Project) 17 Mar 2021 Storage cloud testing 26 Feb 2021 WhatIs CAD (computer-aided design) 07 Dec 2020 WhatIs project management framework 20 Nov 2020 WhatIs Telephone Consumer Protection Act (TCPA) 02 Sep 2020 IoT Agenda smart home hub (home automation hub) 28 Aug 2020 WhatIs The Three Ways (The Phoenix Project) 28 Aug 2020 SearchSAP SAP MII (SAP Manufacturing Integration and Intelligence) 26 Aug 2020 WhatIs 8 Tips to Prepare for a Video Conference Interview 25 Aug 2020 WhatIs Cheat Sheet - Characters and quotes from The Phoenix Project 18 Aug 2020 SearchWindowsServer Microsoft Windows Azure Active Directory (Windows Azure AD) 13 Aug 2020 WhatIs 5 Whys (Five Whys) 11 Aug 2020 WhatIs Western Digital Corporation (WDC) 06 Jul 2020 WhatIs Robert Metcalfe 15 Jun 2020 WhatIs 401(k) plan 10 Jun 2020 WhatIs Eisenhower Matrix 09 Jun 2020 WhatIs process hollowing 28 Apr 2020 WhatIs Five Eyes Alliance 06 Apr 2020 WhatIs dropshipping 27 Mar 2020 WhatIs Direct-to-Consumer (D2C or DTC) 25 Mar 2020 WhatIs employee privacy policy 24 Mar 2020
