Wesley Chai Wesley Chai is a former technical writer at TechTarget. Wesley Chai’s Most Recent Content Search Enterprise Desktop What is remote desktop protocol (RDP)? 25 Oct 2024 Search Customer Experience What is Salesforce Service Cloud? 15 Oct 2024 Search Customer Experience What is contact center as a service (CCaaS)? 04 Oct 2024 Search Software Quality What is a PERT chart? And how to use it, with examples 19 Sep 2024 Cloud Computing What is a cloud engineer? Key skills and how to become one 04 Sep 2024 WhatIs Top 9 most in-demand tech jobs of 2024 15 Aug 2024 Cloud Computing What is cloud computing? Types, examples and benefits 26 Jun 2024 Search Business Analytics Google Analytics 10 Apr 2024 Search Disaster Recovery change control 27 Mar 2024 Search CIO value chain 01 Feb 2024 Search AWS Amazon Simple Storage Service (Amazon S3) 22 Jan 2024 Search Security incident response team 16 Jan 2024 WhatIs Top 13 IoT blogs to follow in 2024 02 Jan 2024 WhatIs What is the CIA triad (confidentiality, integrity and availability)? 21 Dec 2023 Search Business Analytics big data analytics 20 Dec 2023 WhatIs massive open online course (MOOC) 14 Dec 2023 WhatIs continuous learning 14 Nov 2023 Search Networking Ethernet 26 Oct 2023 Search Security integrated risk management (IRM) 25 Oct 2023 Search Customer Experience CRM (customer relationship management) 19 Oct 2023 Search HRSoftware human resource management (HRM) 04 Oct 2023 Search Networking telecommunications (telecom) 02 Oct 2023 Search ERP supply chain transformation 12 Sep 2023 WhatIs customer satisfaction (CSAT) 29 Aug 2023 Search Customer Experience content personalization 10 Aug 2023 Search Customer Experience Oracle Customer Experience Cloud (Oracle CX Cloud) 11 Apr 2023 Search Networking network protocol 08 Mar 2023 Search Customer Experience B2C (business-to-consumer) 06 Feb 2023 Search App Architecture data dictionary 13 Dec 2022 Mobile Computing Wireless Application Protocol (WAP) 01 Dec 2022 Search Networking wireless mesh network (WMN) 25 Oct 2022 Cloud Computing What is Software as a Service (SaaS)? 24 Oct 2022 Cloud Computing cloud server 19 Oct 2022 Search ITChannel cloud service provider (cloud provider) 04 Oct 2022 Search ERP general ledger (GL) 25 Mar 2022 Cloud Computing What is PaaS? Platform as a service definition and guide 07 Feb 2022 Search Unified Communications communications platform as a service (CPaaS) 19 Oct 2021 Search Networking What is the Universal Service Fund (USF)? 22 Sep 2021 Search Unified Communications Avaya 20 Sep 2021 Search Unified Communications video conferencing 23 Aug 2021 Search Storage VRAM (video RAM) 19 Jul 2021 Search Storage cloud storage 09 Jun 2021 Search Enterprise AI fuzzy logic 08 Jun 2021 SearchWindows Server active directory 07 Jun 2021 WhatIs Google Sheets 28 May 2021 Search CIO IT project manager 25 May 2021 Search AWS AWS CloudWatch 17 May 2021 Search Security hacker 12 May 2021 Search Unified Communications VoIP phone 03 May 2021 Search Unified Communications IP telephony (Internet Protocol telephony) 30 Apr 2021 WhatIs Top 7 big data courses for 2021 19 Apr 2021 WhatIs HTTP (Hypertext Transfer Protocol) 22 Mar 2021 Search Networking 3GPP (3rd Generation Partnership Project) 17 Mar 2021 Search Storage cloud testing 26 Feb 2021 WhatIs CAD (computer-aided design) 07 Dec 2020 WhatIs project management framework 20 Nov 2020 WhatIs Telephone Consumer Protection Act (TCPA) 02 Sep 2020 Search IoT smart home hub (home automation hub) 28 Aug 2020 WhatIs The Three Ways (The Phoenix Project) 28 Aug 2020 Search SAP SAP MII (SAP Manufacturing Integration and Intelligence) 26 Aug 2020 WhatIs 8 Tips to Prepare for a Video Conference Interview 25 Aug 2020 WhatIs Cheat Sheet - Characters and quotes from The Phoenix Project 18 Aug 2020 SearchWindows Server Microsoft Windows Azure Active Directory (Windows Azure AD) 13 Aug 2020 WhatIs 5 Whys (Five Whys) 11 Aug 2020 WhatIs Western Digital Corporation (WDC) 06 Jul 2020 WhatIs Robert Metcalfe 15 Jun 2020 WhatIs 401(k) plan 10 Jun 2020 WhatIs Eisenhower Matrix 09 Jun 2020 WhatIs process hollowing 28 Apr 2020 WhatIs Five Eyes Alliance 06 Apr 2020 WhatIs dropshipping 27 Mar 2020 WhatIs Direct-to-Consumer (D2C or DTC) 25 Mar 2020 WhatIs employee privacy policy 24 Mar 2020
