Tim Ehrens Tim is a former site editor for SearchCustomerExperience. Tim Ehrens’s Most Recent Content Search Customer Experience What is lead-to-revenue management (L2RM)? 17 Jul 2024 Search Customer Experience outbound marketing 06 Jun 2023 Search Customer Experience sales-qualified lead (SQL) 02 Jun 2023 Search Customer Experience inbound marketing 17 May 2023 Search Customer Experience emotions analytics (EA) 08 May 2023 Search Customer Experience Net Promoter Score (NPS) 06 Feb 2023 Search Customer Experience integration 14 Dec 2022 Search Customer Experience implementation 01 Jun 2022 Search Customer Experience business metric 28 Mar 2022 Search Customer Experience buzz marketing 29 Dec 2021 Search IoT iBeacon 19 Jun 2019 WhatIs Text message abbreviations and acronyms 17 Apr 2019 Search Customer Experience Emerging CRM technologies took center stage in 2015 22 Dec 2015 Search Customer Experience Customer communities aren't credible without legwork 04 Dec 2015 Search Customer Experience Oracle Marketing Cloud updates mobile capabilities 20 Nov 2015 Search Customer Experience Keep consumers close with mobile location-based services 04 Sep 2015 Search Customer Experience Sales management software helps teams get a jump on leads 09 Jun 2015 Search Customer Experience 360-degree view of the customer quiz 01 May 2015 Search Customer Experience Microsoft Convergence focuses on analytics, cloud 13 Apr 2015 Search Customer Experience CRM platforms alone won't give total customer picture 03 Apr 2015 Search Customer Experience Has Microsoft cloud strategy evolved? 24 Mar 2015