Roman Jouravlev
ITSM portfolio development manager, Axelos
Roman Jouravlev is an ITSM portfolio development manager, responsible for ITIL continual development. He joined Axelos in 2016 after working for more than 15 years in IT service management, mostly in Russia, as a trainer, consultant, quality manager and service desk manager.
Jouravlev has authored and translated several books and many articles on IT management. An ITIL v2 service manager and ITIL expert, he has delivered nearly every ITIL certification training available since 2002.
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