Michael Hillenbrand
Director of IT - Business Intelligence and Data Management, Thermo Fisher Scientific
Michael is currently serving as IT Director, Business Intelligence and Data Admin in the Customer Channels Group (global IT and business services) for Thermo Fisher Scientific. In this role, he is currently leading efforts to provide global shared services for database support, data warehousing, business intelligence and quality assurance.
Michael began his career as a DBA with US Steel, then moved on to manage the corporate Oracle DBA team at Alcoa. For over 10 years, Michael has been leading remote DBA support efforts for small firms servicing a national client base. Having been in a leadership role throughout most of his 20+ year career, Michael has hired and managed over 50 DBAs and supported thousands of databases for well over 100 clients.
Michael's specialties include IT management issues, best practices, (ITIL Foundations Certified), service level management, quality improvement and daily operations. Michael also has a strong background and over 15 years of hands-on experience in database support, including Oracle (OCP Certified), SQL Server and DB2.