Jonathan Dame Search Unified Communications Microsoft Teams app adds controls for IT admins 28 Nov 2018 Search Unified Communications BroadSoft cloud calling begins to eclipse Cisco HCS 21 Nov 2018 Search Unified Communications Cisco pushes BroadSoft partners to sell Cisco phones, displays 16 Nov 2018 Search Unified Communications Cisco folds BroadSoft UC-One into Webex cloud 15 Nov 2018 Search Unified Communications Cisco targets huddle rooms with Webex Room Kit Mini 14 Nov 2018 Search Unified Communications Cisco brings BroadSoft cloud PBX to Webex Teams 13 Nov 2018 Search Unified Communications In strategic shift, Avaya expands portfolio of open SIP phones 09 Nov 2018 Search Unified Communications Talkdesk iQ provides AI analytics, monitoring in contact center 08 Nov 2018 Search Unified Communications Microsoft fixes flaws in Skype Meetings App 07 Nov 2018 Search Unified Communications Amazon opens Alexa for Business to third-party devices 02 Nov 2018 Search Unified Communications Genesys improves workforce management software with AI 01 Nov 2018 Search Unified Communications 8x8 buys Jitsi open source video conferencing from Atlassian 30 Oct 2018 Search Unified Communications Microsoft releases Skype for Business 2019 server 26 Oct 2018 Search Unified Communications Cisco Meeting Server 2.4 increases capacity, adds controls 25 Oct 2018 Search Unified Communications Twilio Autopilot looks to simplify contact center AI 24 Oct 2018 Search Unified Communications Interoperability could help 8x8 Team Messaging stand out 19 Oct 2018 Search Unified Communications Twilio buys SendGrid for email APIs 18 Oct 2018 Search Unified Communications RingCentral the latest UCaaS vendor to acquire a cloud contact center 17 Oct 2018 Search Unified Communications Workplace by Facebook app adds multicompany chat 12 Oct 2018 Search Unified Communications Zoom enters UCaaS market with new cloud PBX service 11 Oct 2018 Search Unified Communications Video communications startups Pexip and Videxio to merge 09 Oct 2018 Search Unified Communications Symphony messaging app gets DLP, Microsoft integration 05 Oct 2018 Search Unified Communications Partner gateways connect endpoints to Microsoft Teams video conferencing 04 Oct 2018 Search Unified Communications Microsoft and Cisco diverge on UC interop amid customer complaints 28 Sep 2018 Search Unified Communications Microsoft blocks cloud Skype sign-ups for small businesses 26 Sep 2018 Search Unified Communications Microsoft readies hybrid Skype for Business to ease Teams migration 25 Sep 2018 Search Unified Communications Microsoft Teams app takes aim at vertical markets 24 Sep 2018 Search Unified Communications NewVoiceMedia acquisition adds contact center to Vonage cloud 20 Sep 2018 Search Unified Communications Cisco Webex Edge connects data centers to the cloud 20 Sep 2018 Search Unified Communications New Cisco headsets, room displays integrate with Webex 19 Sep 2018 Search Networking Mist automates WLAN monitoring with new AI features 14 Sep 2018 Search Unified Communications Ytica acquisition adds analytics to Twilio Flex cloud contact center 13 Sep 2018 Search Unified Communications Slack encryption will soon include enterprise key management 12 Sep 2018 Search Unified Communications AT&T revives Office@Hand UCaaS deal with RingCentral 07 Sep 2018 Search Unified Communications LogMeIn enhances GoToWebinar with analytics, on-demand viewer 06 Sep 2018 Search Unified Communications Zoom audio feature could reduce PSTN costs for large enterprises 31 Aug 2018 Search Unified Communications Polycom VVX series adds four new desk phones 30 Aug 2018 Search Unified Communications Nice inContact adds analytics, omnichannel support to CXone 29 Aug 2018 Search Unified Communications Amazon Chime app adds dial-out, single sign-on features 24 Aug 2018 Search Unified Communications Mitel targets enterprises with MiCloud Engage contact center 23 Aug 2018 Search Unified Communications Cisco wants to help developers build Webex integrations 22 Aug 2018 Search Unified Communications Microsoft and Amazon sync AI voice assistants Alexa, Cortana 17 Aug 2018 Search Unified Communications Microsoft Skype for Business update fixes Mac bugs 15 Aug 2018 Search Unified Communications SAP Concur creates Slack bot for booking flights 14 Aug 2018 Search Unified Communications Avaya earnings show cloud, recurring revenue growth 10 Aug 2018 Search Unified Communications Facebook targets WhatsApp business messaging at large enterprises 09 Aug 2018 Search Unified Communications Cisco and Google deepen collaboration partnership 03 Aug 2018 Search Unified Communications Gartner UC Magic Quadrant ranking belies Avaya's challenges 02 Aug 2018 Search Unified Communications Cisco lays groundwork for augmented reality in Cisco Webex app 01 Aug 2018 Search Unified Communications Skype for Business 2019 nudges users to cloud 27 Jul 2018 Search Unified Communications Vendors race to adopt Google Contact Center AI 26 Jul 2018 Search Unified Communications Apple Business Chat adds Cisco as partner 25 Jul 2018 Search Unified Communications Microsoft adds live broadcasting software to Teams 20 Jul 2018 Search Unified Communications Missions acquisition will simplify Slack integrations 19 Jul 2018 Search Unified Communications 8x8 X Series combines UC and contact center 18 Jul 2018 Search Unified Communications Team collaboration secondary in Workplace by Facebook app 13 Jul 2018 Search Unified Communications Slack outages raise reliability concerns 29 Jun 2018 Search Unified Communications Ex-Cisco exec Rowan Trollope promises to be different CEO at Five9 29 Jun 2018 Search Unified Communications GoToMeeting client adds business messaging to chase rivals 26 Jun 2018 Search Unified Communications Alexa for Hospitality brings AI voice assistant to hotel rooms 22 Jun 2018 Search Unified Communications Avaya adds real-time speech analytics to contact centers 20 Jun 2018 Search Unified Communications Microsoft Teams e-discovery enabled for hybrid clouds 15 Jun 2018 Search Unified Communications Google Hangouts Meet adds interoperability with competitors 13 Jun 2018 Search Unified Communications Microsoft Teams mobile app matures, but interoperability lags 08 Jun 2018 Search Unified Communications Avaya Equinox gets online UC and team collaboration for SMBs 07 Jun 2018 Search Unified Communications Logitech video conferencing kit targets large meeting rooms 06 Jun 2018 Search Unified Communications Lifesize looks to make outfitting huddle rooms cheaper 30 May 2018 Search Unified Communications Polycom cloud service simplifies device management 24 May 2018 Search Unified Communications Slack app integrations are made a two-way street 22 May 2018 Search Unified Communications Five9, 8x8 and Dialpad accelerate push for contact center AI 18 May 2018 Search Unified Communications Zendesk bundles customer support services as cloud contact center 17 May 2018 Search Unified Communications Microsoft hopes for smooth rollout of Surface Hub 2 after previous snags 16 May 2018 Search Unified Communications Avaya cloud revenue grows, but profitability remains elusive 11 May 2018 Search Unified Communications Microsoft Teams app expands developer toolbox 10 May 2018 Search Unified Communications Number of Slack users soars, but Enterprise Grid adoption unclear 09 May 2018 Search Unified Communications Cisco loses Trollope, acquires relationship intelligence startup 04 May 2018 Search Unified Communications Why going private should help grow Mitel cloud 03 May 2018 Search Unified Communications Workplace by Facebook integrations broaden app's appeal 02 May 2018 Search Unified Communications Avaya partners with Afiniti for intelligent call routing 27 Apr 2018 Search Unified Communications BroadSoft diversifies Cisco's cloud contact center portfolio 25 Apr 2018 Search Unified Communications Twilio SIM cards simplify IoT connectivity 20 Apr 2018 Search Unified Communications Cisco Webex Teams to replace Spark platform 18 Apr 2018 Search Unified Communications Google Cloud speech-to-text service gets revamp 18 Apr 2018 Search Unified Communications Cisco eyes blockchain messaging for better security 13 Apr 2018 Search Unified Communications Slack Enterprise Grid adds security, compliance tools 12 Apr 2018 Search Unified Communications Microsoft Teams roadmap includes tighter Skype integration 11 Apr 2018 Search Unified Communications IBM Watson Assistant offers flexibility, data privacy 06 Apr 2018 Search Unified Communications Apple Business Chat taps consumer comfort zone 05 Apr 2018 Search Unified Communications Cisco Jabber client gets multiline calling, bot developer kit 04 Apr 2018 Search Unified Communications Google releases cloud text-to-speech service for developers 30 Mar 2018 Search Unified Communications Polycom acquisition expands Plantronics endpoint portfolio 29 Mar 2018 Search Unified Communications Team collaboration app Atlassian Stride adds 20 integrations 27 Mar 2018 Search Unified Communications Slack still seen as leader in team communication apps market 23 Mar 2018 Search Unified Communications Twilio Flex provides a customizable cloud contact center platform 16 Mar 2018 Search Unified Communications AWS attacks rivals with Amazon Chime pricing 15 Mar 2018 Search Unified Communications Avaya Mobile Experience could lower contact center costs 14 Mar 2018 Search Unified Communications Cisco-BroadSoft cloud PBX to bring telephony to Spark 13 Mar 2018 Search Unified Communications RingCentral Meetings offered as stand-alone web conferencing platform 09 Mar 2018 Search Unified Communications Microsoft Teams guest access made universal 07 Mar 2018 Search Unified Communications Google Hangouts Chat team collaboration app released 02 Mar 2018 1 2 3 4
